Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received... See more
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I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my... See more
I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was d... See more
Even when things go wrong Vape Simple are on it. My recent order didn't arrive (most unusual), so I emailed customer service. I received a very quick & polite response explaining the cause of the dela... See more
Company details
Written by the company
Shop the UK's biggest collection of award-winning e-liquid flavours online. Buy replacement coils, hardware & batteries. Visit us in-store or online today. Free Delivery on orders over £30.
Contact info
Whittle Way, RH10 9RW, Crawley, United Kingdom
- 01293 265550
- www.vape-simple.com
4.2
Great
772 reviews
Hasn’t replied to negative reviews
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Great service and really quick…
Great service and really quick delivery, packaged nicely with some little extras. It's the finer touches that make the difference and Vape Simlpe hit the mark
December 5, 2021
At this time I can't write a…review until it is delivered to correct address
At this time I can't write a constructive view as I ordered from you going on a month plus,and all I get is you telling me it was delivered( TO A P.O. BOX) You have gotten several emails from me concerning my order,##50569. Again I have never owned a PO BOX and according to tracking,I am telling you I live in a house! I would really like my order shipped to the address I have provided. Please help me and resend
Mishelle R Layner
December 5, 2021
Unprompted review
Fast shipment as always
Fast shipment as always. Quality juices. And fresh batch to boot. 2024 here we come! Cheap thrills range is their tried and tested range. Bang Bang is the newer range but some flavours just as good. Great everyday fruity vapes, and on the right offers very nice.
December 3, 2021
Happy customer
Fast delivery, qreat prices. If there is anything wrong they quickly help you out. Super happy, one of the best vape website 👏
December 2, 2021
Great service and great product.
December 2, 2021
Speedy delivery 🚚
November 30, 2021
Vape Simple
Excellent customer services
, polite and helpful Frazer was so helpful I had a lost delivery by Royal Mail and he sorted re delivery straight away
Products are good quality have joined the club and certainly we be using them for my future orders
Thank you Vape Simple 👍🏼
November 30, 2021
Amazing e-shop
November 28, 2021
Unprompted review
Always excellent service
Always excellent service, items arrive very quickly, and always in mint condition. Would recommend to anyone looking to purchase Vape items. 5 star service!
November 26, 2021
Great service as always.
November 25, 2021
When deals are on I’m happy but am…
When deals are on I’m happy but am finding it hard to buy at the right time as over £3 for a 10ml bottle is very expensive! Apart from that great juice can’t fault it
November 24, 2021
Unprompted review
Vely nice init
November 24, 2021
5⭐️!
Very kind and friendly customer service, has to make a partial return and they were happy enough to provide returns details.
Order was, unfortunately, delayed but they kept in contact and upgraded my shipping too.
All products were presented lovely and packaged properly.
November 12, 2021
Very helpful staff
Very helpful staff, when I messed my order up they corrected it and replaced with what I needed. Always very efficient, friendly and good price for products.
November 6, 2021
The last time I ordered even though I…
The last time I ordered even though I did not receive my order, however, the delivery of the previous order was prompt and amazing. Thanks.
November 6, 2021
Helpful staff
Helpful staff. Easy to see the range of juices available and easy location to get too.
October 29, 2021
Brilliant company to purchase from
October 22, 2021
I have been a customer going on two…
I have been a customer going on two years. I reside in Canada and I much appreciate Vape Simple customer service team, products and timely deliveries. Thank you Andy.
I can say that I've purchased eliquid from reputable shops in Ottawa and on a few occasions, have gotten liquid that was disappointing. And this for the same price as buying a 2 months order delivered to Canada delivery fee included, to my mailbox!
Your products are fantastic. I simply ADORE Little Havana by Miami drip. It's my delicious all day vape. I'll be getting my order anyday and very excited about it.
Cheers guys, from one satisfied customer 😊
Guylaine
October 20, 2021
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