Vapesavers Reviews 

354
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.

Rated 1 out of 5 stars

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... See more

Rated 1 out of 5 stars

No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... See more

Rated 5 out of 5 stars

Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... See more

Company details

  1. Vaporizer Store

Written by the company

Vape & CBD


Contact info

1.9

Poor

TrustScore 2 out of 5

354 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.9

All reviews

(354)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hopefully this is an isolated incident…

Hopefully this is an isolated incident - benefit of the doubt and all that - order hasn't arrived 15 days after placing it and 13 days after Vapesavers claim it was shipped via Royal Mail 2-4 days tracked. No tracking number provided by Vapesavers and no response to my 2 emails asking for assistance.

December 2, 2023
Rated 1 out of 5 stars

Lousy service

Postage paid for Package never arrived and all emails and phone calls have been ignored , no product or repayment

November 24, 2023
Rated 1 out of 5 stars

Very poor

I placed my order on 30th November and haven't received it. I have contacted the company by email numerous times and tried to contact them by phone, to no avail. I have requested a refund and got nothing back.

I would not recommend this company.

December 15, 2023
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Whatever you do, DO NOT ORDER ANYTHING FROM THIS COMPANY!!
Order outstanding for 4 weeks, no response from emails, phone number doesn’t work.

The last 2 orders arrived after a month and a lot of chasing up. This time nothing!!!

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

DONT TOUCH WITH A BARGE POLE

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As well as no response to any email requesting an update that has been sent since. Only email correspondence from vape savers if their spamming for reviews.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

How can I review this product and…

How can I review this product and company when I still haven’t received my order from 29.11.23!! Despite emailing you on previous occasions I still haven’t had a reply. Therefore I can’t review this company. And cannot recommend it to anyone

November 29, 2023
Rated 1 out of 5 stars

Headache

3x I ordered from them.... the last one actually was accidental, as they have changed the name of the site..... anyways, at first order, they were helpful after I haven't received my order. At second time, they have been lying a lot, but after a month and so I received my order. Third time they completely ignored me. No items obviously. Don't buy from them

November 29, 2023
Rated 1 out of 5 stars

I am still awaiting my order

I am still awaiting my order , this is ridiculous .I have e mailed vape savers quite a few times and have had no reply .I am a returning customer , however I feel I will not be continuing my custom here .

November 28, 2023
Rated 1 out of 5 stars

No correspondence from vapesave what’s…

No correspondence from vapesave what’s so ever and I have and order that I today still don’t have from 17th of October 2023 and another that was made in November same year and just because the previous one didn’t show up and that stands today still undelivered I only ask what is so wrong with this company or is it take the money and run?? As spending over £40+ is money that just can’t be disgarded So the question stands Where is my order? And this company will keep on getting a one star until it gives me what I paid for.

November 28, 2023
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY !!

DO NOT USE THIS COMPANY !!! I have waited 2 weeks for my order cannot contact by telephone, no emails responded to, scammed for £16 wish that l had looked at trustpilot before now !!!!!!!!

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

Item never arrived-…

Item never arrived- customer service not replying to emails- have tried ringing customer service several times over a period of time- no answer- awful would never order from here again!

November 26, 2023
Rated 1 out of 5 stars

Do not use this company absolute shower…

Do not use this company absolute shower of ship,They will take your money and not answer emails or the phone.if you have used them and orders not arrived hit them with a letter from your solicitor you will get all your expenses back when it goes to court.Don’t let sanghera get away with it.google vapesavers director and get your solicitor to send him a letter at 120 pound a letter (whatever your solicitor charges) just in form them of your intentions and give them 14 days to respond then hit them with solicitor charges.Don’t let him get away with it his a registered buisnessman with the company so is liable.Tge company address is on my profile pic.

November 2, 2023
Unprompted review

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