Vapesavers Reviews 

354
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.

Rated 1 out of 5 stars

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... See more

Rated 1 out of 5 stars

No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... See more

Rated 5 out of 5 stars

Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... See more

Company details

  1. Vaporizer Store

Written by the company

Vape & CBD


Contact info

1.9

Poor

TrustScore 2 out of 5

354 reviews

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1-star

No recent history of asking for reviews

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1.9

All reviews

(354)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Order never arrived

Second bad experience with this company. First one I was waiting 3 weeks for my order despite being told it had been shipped 2 days after my order. Second time order never arrived and no replies to my emails at all. Avoid!

November 27, 2023
Rated 1 out of 5 stars

Missing or late deliveries

I stopped using vapsavers because on several occasions I had to have my parcel resent due to it being lost/not sent , I recently received an email from vapesavers saying we no longer trust Royal Mail and they have cost them customers , so I thought I would give them another shot and paid specifically for Hermes 1-3 day delivery but yet I received a delivery from Royal Mail 5 days later, emailed them as I paid extra for Hermes and got no response

November 28, 2023
Rated 1 out of 5 stars

Scammers robbers stay clear of vapesavers!!!

I wouldn’t even give this company a star if I could, this company should be flagged up on google, or any other search engine, every delivery I’ve paid for takes around 10 days after several emails, always pay and choose Royal Mail 1-3 days delivery, the last delivery hasn’t arrived £102 out of pocket, opening a dispute with my credit card company for a refund, annoying the inconvenience this is causing especially at this time of year, stay clear of them, they won’t respond to phone calls or emails, then a random one will appear stating they’re looking into it then nothing, worst company ever.
Update!!!
I received a full refund from my credit card issuer after opening a dispute against vapesavers!! Stay clear of this company!!!!

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

What a disgraceful company!!

What a disgraceful company!!
After several emails and telephone calls with absolutely no response,asking where my order is, l will NOT be using this Company again.
STAY AWAY FROM THESE SCAMMERS
AND THIEVES SEVE

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero stars! …

What a shame you can’t give zero stars!! Had placed an order and like many others have not received my order despite receiving an email saying it had been dispatched. Have tried on numerous to contact the shop via email and the number provided but no response. 😤😤 I have now found a new shop vapes direct I shall be using them from now on brilliant and quick service

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

Total scammers!

If you want to be scammed, not have your order sent, have repeated emails ignored and a phone no that nobody answers then order from these. Also be aware of the Vape outlet web site they did the same thing to my husband last year. This time he thought he was ordering from a different company when we looked into it it has a different address but the same email. Had to claim the money back from our bank. Really annoying thing is that they keep sending you emails to rate them, well I have. You have been warned.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Wish I had seen the reviews before…

Wish I had seen the reviews before placing an order. No contact from the company what so ever. No reply to emails or phone calls. Item never arrived. How the hell are they getting away with it. Bank notified to carry out an investigation

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

Placed order 27th Oct, multiple emails asking for tracking number and update, NOTHING!!, tried contact number just rings and can't leave message, I've used these for ages and had a few issues with late delivery but this really takes the mick, £47 gone, I will be making a complaint and contacting my bank as this is theft, total SCAMMERS do NOT USE!!!!!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

If I could rate as 0

If I could rate as 0, I would. Pretty sure this is the same company as Vapestores, as I had exactly the same experience with them. First order was fine, nothing but issues since. Placed my last order on the 8th of October and still waiting. Apparently, it was resent… still haven’t got it. Multiple emails sent over the last few days which haven’t been answered. By my estimation, there are at least 7 missing deliveries which have been resent. Have received all of the others, but they are now ghosting. It may be cheap, but you end up spending money buying more juice while you’re waiting!

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting on goods

Still waiting on goods, no response to emails, no answer to phone number on website.
If you have paid via debit card contact your Bank for a Debit Card Dispute Claim.

November 13, 2023
Unprompted review

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