Vapesavers Reviews 

354
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.

Rated 1 out of 5 stars

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... See more

Rated 1 out of 5 stars

No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... See more

Rated 5 out of 5 stars

Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... See more

Company details

  1. Vaporizer Store

Written by the company

Vape & CBD


Contact info

1.9

Poor

TrustScore 2 out of 5

354 reviews

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1-star

No recent history of asking for reviews

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1.9

All reviews

(354)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had to put a star down to be able to…

Had to put a star down to be able to write a review but I'd have given them no stars if I could have. I placed my order on the 27th September and it didn't arrive. Between then and now I've contacted them on numerous occasions, it's taken them days to reply to my emails and have fobbed me off everytime. According to them over the course of our communications they've sent out 4 separate orders to me each one has never arrived, I've asked on numerous occasions for my money back and have been denied it so I've had to take this matter further myself to get some sort of outcome from this. All I can say is DO NOT ORDER FROM THIS SITE

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS,no parcel arrived no…

AVOID AT ALL COSTS,no parcel arrived no answers to emails or the phone.Scammer guys get a solicitor to deal with your claim for a refund,It’s genius my solicitor is charging 120 pound a letter,The court will make vapesavers pay legal expenses which makes it instant karma.Hit sanghera where it hurts in his pocket 👌update guys got my refund three hours after threatening sanghera with solicitor costs,his logic im guessing is he paid me back 72 pound to stop it costing him more.Don’t let him get away with it guys and don’t fo small claims hit him for costly solicitor fees.His a registered business owner so is accountable.Any questions edit your review and I can answer by editing mine👍Anyone wants his address google director vapesavers

November 3, 2023
Rated 1 out of 5 stars

Read reviews before ordering.

Third time I've ordered no goods arrived. I ordered with them recently ad they said they were no longer using royal mail as they said they were the issue. This is clearly a lie as they still don't seem to be sending orders out. Multiple emails sent and all ignored. Disputed the transaction with my bank now.

November 16, 2023
Unprompted review
Rated 1 out of 5 stars

No order, no money

I have extremely bad experience with this company. After 2 weeks waiting for my order, I haven't received anything. No answer to my emails and phone calls. Awful disregard to my requests for information or a refund!!!

November 2, 2023
Rated 1 out of 5 stars

Atrocious (non-existent) service.

Like so many others here, order placed, notified it’s shipped but it doesn’t arrive. No Evri tracking number given.
And, like others, no reply to the seven emails sent.
Previous orders had arrived but when the order goes missing they ignore you.
Customer service amounts to nothing at all.
Hopefully they’ll be out of business soon. 100% avoid.

November 16, 2023
Unprompted review
Rated 1 out of 5 stars

do not waste your money with this…

do not waste your money with this company orders do not get delivered even if you pay for tracked delivery one thing this company is good at though is ignoring e-mails four sent and forwarded to directors and still totally ignored

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE !!

DO NOT USE !!!
I've not received my item it is 3 weeks since i ordered. I've emailed 3 times no reply what so ever. Absolute joke if a company must avoid

November 1, 2023
Rated 1 out of 5 stars

Order didn’t arrive

Ordered Vape liquid in October paid for Royal Mail 48 hour delivery , items not arrived 4 weeks later. First email was responded to advising they had changed couriers but still not received. All other emails ignored, request for refund ignored. Shame because prior to this I had been satisfied with service

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

I haven't received my order!

I haven't received my order and have emailed and called. No response. I ordered 9 days ago and paid for royal mail 24 which they say takes 1-3 days. No tracking number supplied

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

This place is diabolical….this place…

This place is diabolical….this place needs reporting to the appropriate authorities. Placed order 4 weeks ago, numerous emails sent to them and still nothing back from them. They are actual thieves. Taken my money, not sent my order and not answering my emails 😡😡

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Please read the real reviews

Please read the real reviews. I’m same as many, paid for items month later still not received. Tried numerous emails to different departments tried messaging even tried ringing where it just rings an rings. It may av been only 16 pound but that’s not the point or service u should receive. This is not how you run a company or treat your customers. Absolute joke, please dnt order from this company!!!!!

November 3, 2023
Unprompted review

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