Vapesavers Reviews 

354
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.

Rated 1 out of 5 stars

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... See more

Rated 1 out of 5 stars

No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... See more

Rated 5 out of 5 stars

Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... See more

Company details

  1. Vaporizer Store

Written by the company

Vape & CBD


Contact info

1.9

Poor

TrustScore 2 out of 5

354 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.9

All reviews

(354)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order has not arrived and company wont respond to my emails.

What didnt go wrong, vapersavers have taking my money and not sent my order. I have sent countless emails and messages on live chat but after nearly 3 wks i am wanting my money returned. Every review is saying the same thing. People waiting on orders after paying there money. If i could give 0 stars to this company i would.

October 31, 2023
Rated 1 out of 5 stars

Avoid at all costs

I mistakenly reordered with Vapesavers, having had a nightmare with them before. Guess what? Exactly the same thing has happened; order placed and paid on 9th October, numerous emails from me chasing delivery, occasional responses blaming couriers.

My request after a month for a refund has been ignored.

Trustpilot needs to look at Vapesavers positive reviews as there are some OBVIOUSLY fake reviews in there to bump up their score, they haven't even tried to hide their identity (Pat_vapec etc).

I've started the chargeback process, save yourself the bother of pleading to have your order delivered and shop elsewhere.

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

Please do not use this company

Please do not use this company. I paid for order on 4th Oct. Every week I send numerous emails (as their tel does not work). Every 2-3 emails they respond. Looking into, sending again etc. However, still nothing. Their last response yesterday 13th Nov was "Hi. It’ll be sorted with DPD delivery. Thank you". However, they said in previous emails they will be sending and nothing ever happened. Please, please, please avoid.

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

Still not received my order....after…

Still not received my order....after two weeks. Order was processed and payment taken, however no tracking number supplied.

Called ... no answer. Emailed several times to inform them of the problem, and received one reply stating that they would resolve it and blaming the delivery company.

After another week passed and several more emails have been sent, yet still no order.

October 31, 2023
Rated 1 out of 5 stars

Don’t order, you won’t receive what you’ve paid for.

Placed an order on the 3rd of November and I am yet to even have confirmation it’s been dispatched. I’ve emailed 3 times with no response, and have called but the contact number is out of service.

I’ve now gone through my bank had have requested a chargeback, which has been received. Used to be a great site to order from but is now clearly in shambles.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

Waiting again

Still waiting for my delivery every time I’ve ordered it never comes so I have to keep on until I get a reply and it gets sorted but the product is good once I receive it it’s just a pain not receiving it on time and always chasing it

November 2, 2023
Rated 1 out of 5 stars

Still waiting for order

I a. Still waiting for my delivery of 24 vape 12.mg menthol I put my order in on the 30th October 2023
And still waiting it's
Past a joke now so what is going on with my order please

October 29, 2023
Rated 1 out of 5 stars

Keeps going wrong waiting 2 weeks for…

Keeps going wrong waiting 2 weeks for an order have to hassle them . 1st time ok much apologies 2nd time ummm apologies again 3rd time don't even reply. Blame royal mail but its actually their fault. Paid for evri and yep they send it by royal mail 3 weeks later no product

October 31, 2023
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Ordered over 2 weeks ago, never received, sent multiple emails on a daily basis only ever receiving one reply apologising and stating they were looking into it.
Same thing happened last year, I thought they might be better this time round but still a bunch of cow boys!!
Don’t waste your time or money on these articles

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

Placed 2 orders early Oct

Placed 2 orders early Oct , never received . Emailed them numerous times , they reply with apologies and promises but still nothing arrived . Decided to go through my bank to get my money back , took 2 weeks but bank refunded me all my money through Charge Back . Everyone should go through their banks . Charge Back works . Good luck

November 2, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM VAPESAVERS

Ordered on 25/10/23, complained as it didn’t arrive. Replied and said they resent it. They have not, there is a code for Royal Mail tracking and Royal Mail have not received it. Do not buy from this company, they are essentially thieves.

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order on the 22/10/23 and I…

Placed an order on the 22/10/23 and I am still waiting for my order. Haven't received my order even though they said it was sent on the 24/10/23. Have sent numerous emails and tried to call but no one is answering my emails. Can't believe this company can get away with taking people's money and not sending the orders and total lack of communication. Would like a full refund as I have seen Vape savers have commented on this site.

October 22, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID TERRIBLE SERVICE

Ordered over two weeks ago.
Received email to say it had been dispatched on 23/10/23.
Sent numerous emails but no reply.
Can’t even track it on Royal Mail website.
Shocking company AVOID
They are scammers
Still not received order.

October 23, 2023
Unprompted review

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