Vapesavers Reviews 

354
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.

Rated 1 out of 5 stars

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... See more

Rated 1 out of 5 stars

No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... See more

Rated 5 out of 5 stars

Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... See more

Company details

  1. Vaporizer Store

Written by the company

Vape & CBD


Contact info

1.9

Poor

TrustScore 2 out of 5

354 reviews

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1-star

No recent history of asking for reviews

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1.9

All reviews

(354)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered some vape juice and coils on…

Ordered some vape juice and coils on 09-10-23 and never received them. I contacted them got a reply saying it got posted that day but never received, also sent 2 more emails but no response. I think they’re on the verge of going under as per the 1 star reviews recently

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS. Its worth paying a little more elsewhere. I placed an order on 9.10.23 still not received. They do not communicate with you. I am contacting my bank for a refund and contacting trading standards. Given the amount of negative reviews on here they need to be looked into as to how they conduct their business.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor

It's been 10 days since payment was taken and still no order have emailed and called no answer on both very poor service if any

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of crooks

Bunch of crooks, no order received, no response to emails, contact phone numbers never answered AVOID, AVOID, AVOID.

I will be contacting my bank and Trading Standards

October 12, 2023
Unprompted review
Rated 1 out of 5 stars
Vapesavers logo

Reply from Vapesavers

Hello David,

Thank you for your review.

Could you give us more details about this.

There is Royal Mail tracking number of your delivery:

https://www.royalmail.com/track-your-item#/tracking-results/TQ202654434GB

Thank you.

Rated 1 out of 5 stars

Dreadful

I eventually received my order after chasing it several times. Numerous emails (I don't give!). I won't be using this company again and I will not be recommending them.

September 26, 2023
Rated 1 out of 5 stars

My last two orders have never showed…

My last two orders have never showed up! I was refunded on the first occasion but now nearly three weeks since my last order, I am still without my last order. Next to know communication from the company despite numerous emails requesting a refund. Keep getting told they will sort it but no further detail on how?!?! Awful company. Avoid at all costs and use an alternative supplier if you want to receive your order. I suspect they are on the brink of closing seeing all the terrible reviews lately.

Update: the reply below from Vapesavers relates to an order in July. As stated in my review it’s my last two orders that this concerns.

September 26, 2023
Vapesavers logo

Reply from Vapesavers

Hello Colin,

Delivered
Your item was delivered on 27-07-2023.
Tracking number:
TQ174117415GB
Service used:

Rated 1 out of 5 stars

After weeks waiting for my order it…

After weeks waiting for my order it turned up today and was missing the main thing I needed the pods for my vape only the juices turned up which I can’t even use without the pods this company is a Scam and I will be contacting my credit card company Monday for a refund! Do not order from this company you will be waiting an age for your products

Thank you shame I had to go to my bank and open a dispute for you to do this as out of the multiple emails I sent you. You replied only to 2 of them.

Thank you though I’m glad it is all sorted

October 7, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Fay,

Thank you for bringing this to our attention.

It has been refunded. Sorry for mistake in packing.

Rated 1 out of 5 stars

Two orders placed. None received!

Two orders placed (Re: ORDER #75332 Order #75460 confirmed) and none received yet. I have written numerous times and had no response to the last two emails. I also paid for carriage on 2nd order, which as I said, have not received.

September 27, 2023
Rated 1 out of 5 stars

Shocking

Shocking . Ignore emails , never answer call .

Order said dispatched and no tracking given , which let's face it proves its not been sent .

Would avoid at all costs .

Will do a claim back via my bank.

October 2, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Jamie,

It has been delivered once again by us as you are local.

Rated 1 out of 5 stars

Still waiting on delivery 75390 ordered…

Still waiting on delivery 75390 ordered over 1week ago, I am having to chase up every order I have made.

September 26, 2023
Vapesavers logo

Reply from Vapesavers

Hello David,

Delivered
Your item was delivered on 10-10-2023.
Tracking number:
TQ159532293GB
Service used:
Royal Mail Tracked 4

Rated 1 out of 5 stars

Don’t send orders

They don’t send your order till you have contacted them several times. Thought I would give them a second chance and here I am again trying to get my stuff.

September 26, 2023

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