Vapesavers Reviews 

354
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.

Rated 1 out of 5 stars

Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... See more

Rated 1 out of 5 stars

No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... See more

Rated 5 out of 5 stars

Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... See more

Company details

  1. Vaporizer Store

Written by the company

Vape & CBD


Contact info

1.9

Poor

TrustScore 2 out of 5

354 reviews

5-star
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3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.9

All reviews

(354)

0 reviews in the last 12 months

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Rated 1 out of 5 stars
Vapesavers logo

Reply from Vapesavers

Hello Peter,

Delivered
Your item was delivered to your Safeplace on 09-10-2023.
We've left a card at your address with the Safeplace details. Find out more about Safeplace.
Tracking number:
TQ204437106GB
Service used:
Royal Mail Tracked 48™

Rated 1 out of 5 stars

Still waiting for delivery

Still waiting for delivery. Hence 1 star

September 25, 2023
Vapesavers logo

Reply from Vapesavers

Hi Sheila,

Delivered
Your item was delivered on 11-10-2023.
Tracking number:
TQ203599972GB
Service used:
Royal Mail Tracked 48™

Rated 1 out of 5 stars

Shocking!

Shocking!

My order still hasn't turned up after two weeks. E-mailed numerous times, first time they replied after a while, now just being ignored after asking for a refund. Avoid this company

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Not received the items

Not received the items, they have taken payment and are not corresponding when I chase up !!!!

September 25, 2023
Vapesavers logo

Reply from Vapesavers

Hello Melisa,

Delivered
We delivered your item to your neighbour 5 at 5 on 12-10-2023.
Update delivery options
We've left a card at your address with the details.
Tracking number:
TQ204597160GB
Service used:
Royal Mail Tracked 48™

Rated 1 out of 5 stars

I made my order 7 days ago

I made my order 7 days ago, still haven't received my goods, even after 2 emails still no order. I understand waiting a couple of days for delivery but 7?

September 24, 2023
Vapesavers logo

Reply from Vapesavers

Hello Christian,

Order has been refunded in full. We are very sorry about the issue.



Rated 1 out of 5 stars

Order now 2 weeks ago where…

Order now 2 weeks ago told they where shipped never received emailed a few times before getting a response advised they would be send my order out again on 48hr delivery gave me a tracking number still not received goods contacted the post office they checked the tracking number they have not received the goods now not responding 😡😡

September 12, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Janette,

Delivered
Your item was delivered on 03-10-2023.
Update delivery options
Tracking number:
TQ201835174GB
Service used:
Royal Mail Tracked 48™

Rated 1 out of 5 stars

Avoid at all cost

Most unreliable ordered from vapesavers early August paid for 48hr delivery 2 weeks later still no order e-mailed several times before getting a reply a week later got a tracking number and half the order turned up several more emails and finally got another package only half the outstanding balance of the order. Email them again have emailed several times and getting no response. This is the second time I have had problems with vapesavers will not be ordering again.

September 29, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Laurence,

Missing items has been refunded.

Our apologies. It has been sent 3 times, sorry about this nightmare.

Rated 1 out of 5 stars

I'm satI'm satisfied with the products. isfied with the products

I'm satisfied with the products. I'm not happy with how the shipping works. For the second order in a row, the website says delivery will be within a week, but in fact it’s been two weeks and there’s still no product.

September 27, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Svetlana,

Delivered
We delivered your item to your neighbour A at 77,the wroe on 29-09-2023.
We've left a card at your address with the details.
Tracking number:
TQ201570830GB
Service used:
Royal Mail Tracked 48™

Rated 5 out of 5 stars

Thanks Vapesavers

Vapesavers came through and delivered my order after their was a bit of a problem with my order thanks for your good work on rectifying it

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

Forget ordering from this company you…

Forget ordering from this company you won’t get your delivery. Have contacted them twice but no reply. I have given up ever getting my order lesson learned
If you provide me with a e mail address I will send you copies of both e mails that I sent re my order
Thank you.

September 26, 2023
Vapesavers logo

Reply from Vapesavers

Hello Alison,

Thank you for review. Could you give us your order number please?

I've checked history, there are no unanswered enquiries.

Please advise.

Rated 1 out of 5 stars

Absolutely disgusted with this company…

Absolutely disgusted with this company if I could have put zero stars that’s what I would have put ,no order arrived from first order,e mailed them ,said they sent another order out ,still not got either ,this is beyond unacceptable

September 20, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Linda,

Delivered
Your item was delivered on 25-09-2023.
Tracking number:
TQ200189806GB
Service used:
Royal Mail Tracked 48™

Rated 1 out of 5 stars

Rubbush

Made an order on august 22nd and here we are September 20th and I’ve still not received my order. I’ve sent numerous emails that are not being answered. I’ve requested a full refund. This company just do t get back to me. They don’t offer the service they advertise

August 22, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Emma,

Delivered
Your item was delivered on 25-09-2023.
Tracking number:
TQ199405029GB
Service used:
Royal Mail Tracked 48™

Rated 1 out of 5 stars

£50 out of pocket

Placed order on 1st Sept 22. Not insignificant at nearly £50. Nothing arrived. Emailed.. they said would send again… still nothing. Emailed again..and repeat. Now 17days later and no response and no products and £50 out of pocket.

September 19, 2023
Rated 1 out of 5 stars

Delivery time is beyond ridiculous

Delivery time is beyond ridiculous. Says been despatched same day and two weeks later still not arrived and neither has the promised replacement order. Great price but this has happened three out of the four orders I’ve placed. Will unfortunately have to pay more elsewhere and at least ensure I receive my order.

September 18, 2023
Unprompted review
Vapesavers logo

Reply from Vapesavers

Hello Katy,

Delivered
Your item was delivered on 25-09-2023.
Tracking number:
TQ200162715GB
Service used:
Royal Mail Tracked 48™

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