Best prices that I have found, a vast range of products and always enough in stock to fulfil my order. Orders are always promptly despatched and arrive as expected. On the rare occasion that I have ha... See more
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Company details
About Vape Suite
Written by the company
At Vape Suite, our aim is to provide our customers with a range of great quality prefilled kits, prefilled pods, e-liquids, vape tanks, vape coils, and e-cigarette accessories at fantastic prices. Our online store has gone from strength to strength, with many dedicated customers returning to us time and time again.
Our best-selling products are Hayati Prefilled Pods and Hayati Prefilled Kits.
Featured Categories
Meeting Your Demands
As one of the largest UK-based suppliers of prefilled and e-liquids, we work with leading international manufacturers to provide high-quality products designed to meet your individual requirements. Whether you are trying e-cigs for the first time or are an experienced user, our range includes everything you need.
Our selection is based on our personal experience and customer feedback. By shopping with us, you have the reassurance that our products are selected to help you enjoy the freedom that vaping brings.
Ready to experience premium vaping? Shop our full range here or read our expert guides.
Contact info
76 Albion Street, LS1 6AD, Leeds, United Kingdom
- info@vapesuite.co.uk
- www.vapesuite.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
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Didn’t resolve issue when package was…
Didn’t resolve issue when package was stolen so stopped using them and found a better seller/comoany.
This is my second order that has gone…
This is my second order that has gone wrong royal mail have delivered to wrong address abbot road instead of abbot close. Vapesuite are basically saying royal mail have delivered to the correct address but when you go on proof of delivery it shows a white door for number 6 which I know is in Abbot road my door is grey 6 abbot close. But they have been paid and I have no vapes and they won't send replacement customer service is a nightmare to deal with they just don't understand so I'm left out of pocket worst customer service ever.
Brilliant product and fast deliveryb
Very well managed
Website easy to use , delivery service excellent , also they messaged me to advise they had no stock on one of my purchases and if it was ok by me they would make my order up with another of my choices.
Brilliant service thanks .
Extremely poor service. Very unreliable
Extremely poor service
Ive placed my online order 4days ago
No one is responding to calls or emails or WhatsApp
They promise to post same day the orders place before 4pm. It's 4 days ignoring me.
Worst ever, totally unreliable
Awful Experience
I ordered my monthly supply, however it has not been shipped, and it is literally impossible to get any answers from any customer service channel. The stores say that the online business is separate and they cannot offer any support regarding online shopping, and the online customer service does not respond at all. I had no choice but to initiate a card chargeback to attempt to recover my money.
Easy online ordering
Easy online ordering, fast delivery, good packaging. Even a nice little free gift. Highly recommend
Great value for money .
Great value for money .
Communication was ok but left to last minute to say item was out of stock .
Apart from that good place to buy your vapes .
Fast delivery times the product arrives…
Fast delivery times the product arrives within 2 days of ordering and have a little free gift on times really good communication if you need to contact the company.
Ordered my monthly supply as normal but…
Ordered my monthly supply as normal but was supposed to receive a free gift which wasnt in package. Sent an email 3 days ago. Still no response
Easy to order and qiuck delivery
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