Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price but clunky check out procedure if you use credit cards. After purchase I had to track down customer service and have them match my credit card screen shot to enable my shipment. While I wa... See more
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Had some issues with the postman. The helpdesk team solved my problem rapidly and professionally. Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the... See more
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I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more
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Company details
Written by the company
With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.
VapoShop - Simply Vaporizers
Written by the company
- Europe's first specialized vaporizer store
- VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
- Fast and secure shipping
- Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
- Authorized reseller
- We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
- Expert advice
- As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.
Contact info
4.3
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Does what it says on the tin
Ordered the Dynavap m7, got delivered in about 2 days. Excellent product, great service. Would recommend
October 27, 2025
Reply from VapoShop
Dear Steve,
Thank you so much for your awesome review! We're thrilled to hear your Dynavap M7 arrived quickly and hit the mark.
Enjoy your new gear, and thanks again for recommending us! 💨🔥
Kind regards,
Team VapoShop
Reply from VapoShop
Hi Arie,
We truly appreciate your positive feedback! It's wonderful to know our service met your expectations.
Thank you for choosing us, and we're looking forward to see you again in the future. 🌟😊
Kind regards,
Team VapoShop
Keep your promises on delivery date
October 22, 2025
Reply from VapoShop
Dear Ramin,
We're truly sorry to hear that your delivery experience didn't meet expectations.
Your order was shipped the next day, but it seems there may have been an issue with the address. While UPS handles the final delivery and we don't control their timeline, we've already contacted them to help resolve the situation.🚚⏱️
We’re here to help and appreciate your patience while we get this sorted.
Kind regards,
Team VapoShop
Reply from VapoShop
Dear Eve,
We're really sorry to hear about your experience, we understand how disappointing delays can be.
It's good to see you've been in touch with our customer service team. Unfortunately, the issue with UPS wasn’t immediately clear from the initial communication, but we're actively working to resolve it now.
Please know that we absolutely do care, and we're committed to making this right. Thanks for your patience while we sort this out.📦🍀
Kind regards,
Team VapoShop
Reply from VapoShop
Hi Jarkko,
Thank you for your continued trust in us . It’s a pleasure to support loyal customers like you, and we look forward to maintaining that same high standard every time you return ☁️⭐.
Kind regards,
Team VapoShop
You can trust them
I’ve been shopping at this store for several years now, and I’ve never had any problems. Highly recommended!
October 16, 2025
Reply from VapoShop
Dear Evgenii,
Thank you so much for taking the time to share your experience. Your continued support means the world to us!
If there’s ever anything more we can do to support you, just say the word 🌿🌟
Kind regards,
Team VapoShop
Very satisfied with the purchase
The item was exactly like description, the price was right, and the delivery really fast.
October 13, 2025
Reply from VapoShop
Dear Guiseppe,
Thank you so much for your kind words.
We're glad to hear everything was spot on. Thanks again for the feedback, it truly means a lot to us.⭐🌿
Kind regards,
Team VapoShop
Easy to find everything you need!
Very quick and easy to navigate the webpage, and easy to order. Found everything i needed and got a free gift as well - will bookmark to use again if needed.
October 14, 2025
Reply from VapoShop
Dear Ali,
Thank you so much for the great review!
We're glad the site was easy to use and that you found everything you needed. Looking forward to having you back whenever you need us! 😊🌿
Kind regards,
Team VapoShop
All was perfect
October 8, 2025
Reply from VapoShop
Dear Leonardo,
Thank you for taking the time to share your experience. We're happy to hear everything went perfect.
If there's ever anything else we can do for you, we're just a message away!🌿🌟
Kind regards,
Team VapoShop
Reply from VapoShop
Dear M.,
Thank you so much for your kind words! We're thrilled to hear your order arrived quickly and that you're happy with the quality of your vaporizer.
If you ever need support or have questions, we're always here to help. Enjoy your sessions and take care! ☁️😊
Kind regards,
Team VapoShop
Reply from VapoShop
Hi Andrej,
Thank you so much for your review! 😊 We're glad to hear everything went smoothly with your purchase.
We hope you're enjoying your new product and that it's delivering the experience you were looking for. If you ever have any questions or need support down the line, we're always here to help.🔥
Kind regards,
Team VapoShop
“Product flawless, delivery glitched”
The product is great , solid quality, and helpful customer support. Sadly, their courier is a nightmare. UPS doesn’t recognize the second line of your address, so your package ends up “undeliverable” for no reason., definitely frustrating. I’d happily buy from them again after they resolve the second line address glitch with ups.
October 13, 2025
Unprompted review
Reply from VapoShop
Hi Jose,
We’d like to clarify that your order was shipped to the exact address you provided and confirmed with UPS. Our system generates labels automatically, no manual typing involved. 📦
According to the UPS tracking, the parcel was successfully delivered. If you're having trouble locating it, we're happy to assist with a delivery investigation.🚚
Our support and shipping procedures are carefully managed, and we appreciate your understanding. We hope you enjoy your purchase, and we're always here if you need any further assistance!
Kind regards,
Team VapoShop
My trusted seller
Customer Service ist very helpful and they ship fast as well. Had to replace a device for a second time while still having warranty, and it all went well even though they stopped selling devices from the original company. So can only recommend
October 8, 2025
Reply from VapoShop
Hi Adrian,
Thank you so much for your great review! We're thrilled to hear that our customer service team was able to support you quickly and smoothly.
Your recommendation means the world to us, and we're grateful for your trust. Thanks again for choosing us.🌿🔥
Kind regards,
Team VapoShop
After few tries, made it work just fine
I had problems starting using it, the pros are that hits good and feels clean in the throat.
The cons are that doesnt last long in the deposit getting cold.
Does the work.
October 6, 2025
Reply from VapoShop
Dear Diego,
Thank you for taking the time to share your experience. We're glad to hear that once you got going, the device delivered smooth and satisfying hits.
We’re always here to support you with any questions or tips that might help improve your sessions.💨🌿
Kind regards,
Team VapoShop
Great shop !!!
I placed an order from Germany without any problems. Everything went perfectly. The order, the payment process, the delivery information, everything. I find that extremely trustworthy and good!
For me, it's a great shop!!!
September 23, 2025
Reply from VapoShop
Hi L 'O,
Thank you for taking the time to share your experience!
We're very happy to hear everything went smoothly. Your feedback means a lot to us and we look forward to welcoming you back anytime!🔥💨
Kind regards,
Team VapoShop
The product is value for money but the…
The product is value for money but the my address wasn't completely written because of which I got my vape after 2 days of calling UPS back and forth.
September 15, 2025
Reply from VapoShop
Dear Shailesh,
Thank you for your review. We're glad you found the product to be good value for money.
We’re sorry to hear about the delivery delay and the inconvenience you experienced with UPS. While your address was correctly provided, it’s unfortunate that the shipment still required multiple calls to resolve. That’s certainly not the smooth experience we aim for.
We’re always here to help with issues like this, so please feel free to reach out to our customer service in the future, we would’ve been glad to assist.
We truly appreciate your order and are here for you if there's anything else you need. 📦🌿
Kind regards,
Team VapoShop
Reply from VapoShop
Dear Gabriel,
Thank you for your kind words! We're so glad to hear your experience was smooth and up to your expectations.
If there’s anything else we can do for you, don’t hesitate to reach out. See you next time! 🌿💨
Kind regards,
Team VapoShop
UPS didn't deliver the package
UPS didn't deliver the package. They didn't even try.
September 15, 2025
Reply from VapoShop
Dear Alain,
Thank you for your feedback. We're really sorry to hear about the delivery issue with UPS. While the shipping process is handled by UPS, we completely understand how frustrating it is when things don’t go as planned.
In situations like this, we always recommend reaching out to our customer service team, we're here to help and can often resolve things faster or offer alternatives. Your package has been available at the pickup point since 17 September and can be collected until 24 September. We hope you're able to retrieve it without further trouble.
Pickup details
ATLANTIC MEDICAL SERVICE
30 COLONEL MELVILLE LYNCH RUE DU
ANGLET 64600 FR
Hours
Mon-Fri: 8:30am-5:30pm
Sat, Sun: Closed
We appreciate your understanding and hope to serve you better next time 💚📦
Kind regards,
Team VapoShop
im still waiting
September 9, 2025
Reply from VapoShop
Dear Matteo,
Thank you for your feedback, and we're truly sorry for the delay you're experiencing.
We've reviewed your shipment and can confirm that the address provided is complete and accurate. No additional customs clearance information is required at this stage. To help move things forward, we’ll be reaching out directly to UPS to investigate the hold-up and ensure your order is released as soon as possible.
We understand how frustrating this must be, and we want you to know that our customer service team is here to support you every step of the way. If you have any questions or need updates in the meantime, please don’t hesitate to contact us directly.
Thank you for your patience, we’re on it.💪🚚
Kind regards,
Team VapoShop
Reply from VapoShop
Dear J.C.,
Thank you for your review, and we're sorry to hear the delivery didn’t go as expected.
According to the tracking information, UPS was unable to deliver the parcel to your home address and has redirected it to a nearby pickup point for collection. 📦
While delivery issues are unfortunately outside of our control, we understand how frustrating this can be and will reach out to UPS for further clarification.
Pickup Location:
MIJNTAFEL ALPHEN AAN DEN
Raadhuisstraat 138
2406 AJ Alphen aan den Rijn
If you need assistance retrieving the parcel or have any other questions, please don’t hesitate to reach out to our customer service team. We’re here to help and will do our best to ensure a smoother experience moving forward. 🌟
Kind regards,
Team VapoShop
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