Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price but clunky check out procedure if you use credit cards. After purchase I had to track down customer service and have them match my credit card screen shot to enable my shipment. While I wa... See more
Company replied
Had some issues with the postman. The helpdesk team solved my problem rapidly and professionally. Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the... See more
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I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more
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Company details
Written by the company
With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.
VapoShop - Simply Vaporizers
Written by the company
- Europe's first specialized vaporizer store
- VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
- Fast and secure shipping
- Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
- Authorized reseller
- We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
- Expert advice
- As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.
Contact info
4.3
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Nice Prices, nice crew, NICE SHOP!
Everythings perfect!
Outstanding service and friendly and kind personS working there. Very fast shipping!
Only payment should easier for today's possibilities.
Thank you!
November 28, 2024
Reply from VapoShop
What a great review! We're so glad you love our prices, crew, and shop! Fast shipping and friendly service are what we strive for. We'll definitely look into making payments easier.
Thank you for being part of the Vaposhop community! 😊🌟
Reply from VapoShop
Thanks for your review! We're thrilled you loved the fast delivery and quality products. Enjoy! 😊🚀
Well respected vendor
Well respected vendor. fast shipment, prompt communication and great understanding.
Although the prices are low to begin with, the offers make for extra valuable purchases.
In my case, a gift was left out of the initial order parcel and they undertook the cost of shipping in a separate package.
I am a returning customer and will remain as long as they respect me in such way!!!
December 4, 2024
Reply from VapoShop
Thank you for your kind words! We’re happy to hear you’ve had such a positive experience with our service and offers. We look forward to serve you again soon!. 😊💚
the way it should be
i placed an order online. then, less than a week later i received it. just the way jah intended. i recommend vaposhop.
November 28, 2024
Reply from VapoShop
Thank you for the shoutout! We’re grateful for you recommending Vaposhop! 🙌🌟
Easy process, great experience.
Easy purchase, excellent deal, fast shipping, and we are very impressed with the quality of the merchandise. Very pleased with VapoShop!
November 27, 2024
Reply from VapoShop
Thank you so much for your positive feedback! We truly appreciate your support and look forward to serving you again in the future! 😊🍀
excellent service
Fast shipping.
The free grinder was missing from the delivery. After my complaint, the missing grinder was sent to me immediately.
I can recommend vaposhop without hesitation.
November 25, 2024
Reply from VapoShop
Thank you so much for sharing your positive experience with us. We're thrilled to hear that you were satisfied with the speed of our shipping and that we were able to promptly address the issue with the missing grinder.🌟😊
Perfect no problems
November 26, 2024
Reply from VapoShop
Thank you for sharing your positive experience. We can't wait to welcome you back soon! 😄🍀
Quick order and received all things in…
Quick order and received all things in good shape
November 26, 2024
Reply from VapoShop
We appreciate your positive feedback! It's great to know that your order arrived swiftly and in excellent condition.😊🌟
I highly recommend this business
November 26, 2024
Reply from VapoShop
Thank you so much for your recommendation! We’re thrilled to hear that you had a great experience with our business.✨😊
i‘ve got an Product thats not working…
November 25, 2024
Reply from VapoShop
We're very sorry to hear that you received a product that's not working. Please accept our apologies for any inconvenience this may have caused. Our team is here to help resolve this issue as quickly as possible. Our customer support team will be in contact with you so we can assist you further.
Thank you for bringing this to our attention, and we appreciate your patience. 🍀
Professional and prompt service
They were very professional sent my order out right away. They sent a confirmation email advising me my order has been shipped and when to expect it.
November 25, 2024
Reply from VapoShop
Thank you for your kind words! We're delighted to hear that you found our service professional and efficient. If you need any further assistance, we're here to help! ✨🍀
Shipping was extremely fast.
November 20, 2024
Reply from VapoShop
Thank you for your feedback! We're glad you were pleased with our fast shipping.🍀😄
Everything perfect
Everything perfect! Serious and professional company, I had a problem with a product (through no fault of their own) replaced immediately! I will definitely continue to shop from them given the excellent prices and very fast shipping in Italy
November 20, 2024
Reply from VapoShop
Thank you for your great review! We're thrilled to hear everything was perfect. We appreciate your support! ✨💚
Reply from VapoShop
Thank you for your review! We're happy you liked the quick delivery and our product. We hope to see you soon again! 🌟👍
Fake and used accessories
The bag that I bought for 15 EUR was from the brand PAX as in their online website, but I received a low quality stash bag from china. The grinder was used and had already worn marks on it. I wouldn't recommend to buy their accessories.
November 19, 2024
Reply from VapoShop
Thank you for your feedback. We're very sorry to hear about your experience with our PAX products.
Our products are genuine, but it seems there was an issue with your order. Please contact our customer care team so we can make this right for you. We appreciate your patience and understanding. 🍀
Will be back!
Wow! That was super fast! Thank you very much for quick delivery, awesome prices and excellent customer service.
November 21, 2024
Unprompted review
Reply from VapoShop
Thank you for your kind words! We're thrilled to hear we delivered at warp speed. Enjoy your awesome finds! 🚀😊
Reply from VapoShop
Thank you for your review! We're glad to hear you had a great experience. Looking forward to serving you again!😄🌟
Reply from VapoShop
We're really sorry to hear about your experience. It's frustrating to deal with delays. Our customer service team has shared the tracking information with you. It indicates that your order has been at a pick-up point for almost a week. Please visit the pick-up point as soon as possible to collect your order. 💚
Reply from VapoShop
Thank you so much for your kind review! We appreciate your support and look forward to serving you again soon! 🌟🍀
With the service the website is all…
With the service the website is all good.
The only thing is the device ist broken after one day!
November 7, 2024
Reply from VapoShop
Thanks for the feedback! We're glad you had a positive experience with our website and service.
We're very sorry to hear about the device issue. Our agents have received your ticket and shared the return instructions with you. We will make sure to resolve this for you quickly. Your satisfaction is very important to us! 😊🍀
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