Got email saying I’m approved wh then asked fir£99 fee then asked for further200 saying it’s fir credit Breuer not mention this anywhere in the email that was sent. And never got the loan
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See what reviewers are saying
Today I spoke with an amazing young lady called daisy !! She was so helpful and went above and beyond!! She was also extremely compassionate with my situation Wich means so much as I am autistic and h... See more
The process is fast, especially pay out. Only issue I encountered was that the "local agent" wasn't very local, the poor guy spans a hundred mile radius so wasn't readily available to come see me for... See more
Sue was amazing as she heard I urgently needed the loan for the same day and she went out of her way with her busy schedule to helping me make it happen. When we met and discussed the last requirement... See more
Company details
Information provided by various external sources
Varooma is an established and vastly growing logbook loan company based in south London with a network of agents servicing customers throughout England & Wales. We specialise in alternative lending and our aim is to solve people's short term cash flow problems by using responsible and manageable lending practices.
Contact info
Hersham Place Technology Park, KT12 4RZ, Walton-on-Thames, United Kingdom
- 0330 440 0101
- customerservices@varooma.com
- www.varooma.com
Very fast and friendly service!
Feedback for Sue.
Sue was amazing as she heard I urgently needed the loan for the same day and she went out of her way with her busy schedule to helping me make it happen. When we met and discussed the last requirements she was super professional and explained the whole process in thorough detail. You have a gem there and even though we only spoke on the phone and messaged for a few hours, when we met it felt like we had been friends for along time. That goes to show her character and impeccable conduct when dealing with customers on face to face basis.
Very understanding and efficient service
Quick and easy way to get a line of…
Quick and easy way to get a line of credit
They’ve been great
They’ve been great. Had no problems with this company at all. I always pay on time so I don’t expect any problems. Very quick service. Would recommend
Quick honest an good communications an…
Quick honest an good communications an fair.
Really helpful both on the phone and in…
Really helpful both on the phone and in person. Made the whole process not seem daunting.
iv used varooma 3 times and everytime…
iv used varooma 3 times and everytime the do me proud very open straight forward and fast service
Excellent service
Second time using varooma for a short term loan and the customer service is second to none from telephone consultant to the agent who goes through the documents. I would highly recommend varooma.
Helpful and considerate
The Varooma staff are so helpful and considerate. They explained the loan process step by step and made everything understandable.
Excellent service fast and easy process
Sue Davidson you too
Would recommend varooma no fuss simple application.and the agent that did my paperwork really put me at ease. And explained the procedure clearly she was really nice and friendly well done varooma for employing such wonderful staff.
Excellent very easy to deal with
Excellent very easy to deal with, made the whole process a lot less stressful than I thought it would be.
Excellent service
Excellent service. Was advised exactly what will happen through processed and was treated like a human being and not just a number.
Very quick and efficient service 5 stars
Extremely quick
Extremely quick, agent was lovely talked me through everything before leaving and the money was in my account within 20 minutes!
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