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Rated 1 out of 5 stars

Got email saying I’m approved wh then asked fir£99 fee then asked for further200 saying it’s fir credit Breuer not mention this anywhere in the email that was sent. And never got the loan

Rated 5 out of 5 stars

Today I spoke with an amazing young lady called daisy !! She was so helpful and went above and beyond!! She was also extremely compassionate with my situation Wich means so much as I am autistic and h... See more

Rated 4 out of 5 stars

The process is fast, especially pay out. Only issue I encountered was that the "local agent" wasn't very local, the poor guy spans a hundred mile radius so wasn't readily available to come see me for... See more

Rated 5 out of 5 stars

Sue was amazing as she heard I urgently needed the loan for the same day and she went out of her way with her busy schedule to helping me make it happen. When we met and discussed the last requirement... See more

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Varooma is an established and vastly growing logbook loan company based in south London with a network of agents servicing customers throughout England & Wales. We specialise in alternative lending and our aim is to solve people's short term cash flow problems by using responsible and manageable lending practices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Feedback for Sue.

Sue was amazing as she heard I urgently needed the loan for the same day and she went out of her way with her busy schedule to helping me make it happen. When we met and discussed the last requirements she was super professional and explained the whole process in thorough detail. You have a gem there and even though we only spoke on the phone and messaged for a few hours, when we met it felt like we had been friends for along time. That goes to show her character and impeccable conduct when dealing with customers on face to face basis.

February 29, 2020
Unprompted review
Rated 5 out of 5 stars

They’ve been great

They’ve been great. Had no problems with this company at all. I always pay on time so I don’t expect any problems. Very quick service. Would recommend

February 29, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Second time using varooma for a short term loan and the customer service is second to none from telephone consultant to the agent who goes through the documents. I would highly recommend varooma.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Helpful and considerate

The Varooma staff are so helpful and considerate. They explained the loan process step by step and made everything understandable.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Sue Davidson you too

Would recommend varooma no fuss simple application.and the agent that did my paperwork really put me at ease. And explained the procedure clearly she was really nice and friendly well done varooma for employing such wonderful staff.

February 24, 2020
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service. Was advised exactly what will happen through processed and was treated like a human being and not just a number.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely quick

Extremely quick, agent was lovely talked me through everything before leaving and the money was in my account within 20 minutes!

February 24, 2020
Unprompted review

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