Vein Clinics of AmericaReviews 

1,126
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

My issue is with the Marketing and Advertising of USA Vein Screening. They advertise "FREE Vein Screening*" but it is not, it is a FREE 15 min consultation.

Rated 1 out of 5 stars

The billing department is a nightmare! I was quoted under $2k and they've billed over $55,000! Of course your insurance company will deny these claims and you'll have a heart attack when papers come i... See more

Rated 5 out of 5 stars

Overall, awesome support from scheduling to final procedure. This is my second time to treat spider veins. The team at Vein Clinics of America (VCA) have always provided expert treatment which is why... See more

Rated 1 out of 5 stars

Very unhappy. Went for a third treatment which I previously paid for and they wanted payment again. I already prepaid. Office had no staff, a “doctor “ re- took all my information again. Company was... See more

Company details

  1. Vascular Surgeon

Written by the company

Vein Clinics of America is an established network of vein clinics


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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2.6

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(1,126)

1 review in the last 12 months

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Rated 2 out of 5 stars

Great NP, but I don’t get to meet the physician doing the procedure.

The NP was wonderful and very professional. My initial impression with the receptionist in front was not good, she is unprofessional and abrupt. She did not have her facts straight, she called me to schedule and asked for a $1,500 fee upfront. I was told otherwise my the person that verified my benefits as well as my insurance company.
I also do not appreciate that I don’t get to meet the physician doing the initial procedure. He could have at least stopped in to introduce himself on either of my to encounters in the clinic.

June 25, 2021
Rated 5 out of 5 stars

Best facility ever!

Best facility ever!
Great location, clean environment!
Welcoming, well trained, & friendly staff!
I was treated above & beyond my expectations.
There was no wait time for my appointment which is almost unheard of.
I'm very pleased with my results & I'm feeling great.
Looking forward to my 3 month check-up!
Feeling blessed to be a patient at Vein Clinics...!
Thankful as well!

June 25, 2021
Rated 5 out of 5 stars

Dr. McWilliams

Dr. McWilliams & his staff are very professional & friendly. Evie made me feel welcome right away. My treatments went very well, & I'm looking forward to my follow-up appointment in July.

June 25, 2021
Rated 5 out of 5 stars

Every person at Vein Clinic in…

Every person at Vein Clinic in Shallotte NC was exceptionally great!
I think everyone there enjoyed their job and acted happy carrying out their tasks.
I was especially impressed with the young ladies at how professional and knowledgeable they were in interacting with the doctors. I was at my last session and she saw something she questioned and immediately took it to the doctor. He agreed and 2 more sessions were made. I am so grateful to everyone there!!! This was my second year of treatments to eliminate my severe leg pain and again they were 100% successful

June 25, 2021
Rated 4 out of 5 stars

Procedures were all relatively painless…

Procedures were all relatively painless and done in a professional manner. One alarming development occurred after the first vein ablation in that the site started bleeding a few hours after and bled profusely for a long time. This, I found out later, was probably due to my daily 10mg dose of Xarelto (prescribed long-term due to a DVT suffered 2 years ago). There needs to be a written protocol for patients who are on blood thinners and I never saw one. There should be coordination between one's own physician and the Vein Clinic staff as to when to stop and then re-start blood thinner medication. My bleed-out was scary and the amount of blood lost was substantial. Other than that, I am satisfied with the procedures and I have already noticed an improvement in reducing the pain in my leg.

June 25, 2021
Rated 5 out of 5 stars

The personnel at clinic were so kind…

The personnel at clinic were so kind and helpful. Every procedure was completely and thoroughly explained. The costs were also explained so there were no surprises.
The clinic's Covid protocols were outstanding and made me feel completely at ease.
And the best - my legs are now pain free!!

June 25, 2021
Rated 4 out of 5 stars

I was running a few minutes late due to…

I was running a few minutes late due to all the traffic after tornado and I called the office to tell them, they immediately tell me that there is someone after me so basically I lose some of my treatment time. I was actually just in time and ended up waiting in the room 10 minutes before being seen.
Why is it ok to wait on the staff but when I’m expecting to be late (once) and call, they don’t tell me thank you for calling and see what happens with appointments instead of me rushing to get to a pre paid treatment that costs $$ and takes 20 minutes. I waited 10 minutes in room once I got there and got my 20 minutes treatment. The staff is usually very nice, so I surprised that my heads up call at a red light wasn’t welcomed. I was only expect to be 5 minutes late when I called.

June 25, 2021
Rated 3 out of 5 stars

Surprised the Alexandria location was…

Surprised the Alexandria location was still open with all the construction going on. Seemed hazardous at times trying to navigate to the office. Would not visit this location again due to parking fees.

Staff was great. My procedure was minimal but not seeing a noticeable difference and believe this may have been a waste of time and money.

June 25, 2021
Rated 5 out of 5 stars

VCOA experience 06/2021

Everyone on the staff from the doctor to the front desk was friendly and as open about the process. The doctor informed me with what was going on during my procedure and made the procedure as comfortable as possible. Thanks to everyone at the Southlake clinic that made this an easy experience

June 25, 2021
Rated 2 out of 5 stars

I was disappointed that I never met the…

I was disappointed that I never met the dr. I would never do a procedure without meeting the person doing it.
Also, the waiting room furniture and carpet were heavily stained in several areas. It gave me a feeling the whole place could be less that sanitary.

June 25, 2021
Rated 5 out of 5 stars

The Vein Clinics Flower Mound has been…

The Vein Clinics Flower Mound has been a great experience for me thus far! I would definitely recommend the staff there, as well as the treatments, for anyone requiring vein surgeries. Dr. Hagman is especially awesome! He tells jokes during surgeries to make his patients feel at ease, and most important, & shocking as well, is that he shares his cell number with his patients in case they have a need to reach him with an urgent "issue". I am a senior patient and he is the first doctor that I have ever seen that does that, which, in my opinion, shows total commitment & compassion for his patients.

June 25, 2021

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