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Velari Reviews 55

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TrustScore 2 out of 5

1.9

Furniture Store
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Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store

Contact info

1.9

Poor

TrustScore 2 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The product I received doesn't match…

The product I received doesn't match the description and photos online. The product is called a Sofa set and yet I only received one piece- the bottom part of the cover. It's missing the cover for back rest of the sofa and covers for the arm rests of the sofa.

The shipping time was delayed significantly- doesn't correspond to the advertised time. It was very disappointing to discover that the description and photos of product online is misleading as it is not what I received.

This company conducts bad practices that go against the protection of the online consumer in EU. Their practices constitute misleading, which is it is a criminal offence.

When I asked the customer service team to be fully refunded because of the above issue they simply said I can return it- at my own cost! Please do not get scammed like me and avoid this company.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Their website lied with star ratings

Good thing I checked on the website Trustpilot itself. Almost bought something. Company website is showing more (green) truspilot stars though. When I tried to click the link goes nowhere. That got me thinking why would they do that? Misleading people = not good!

November 23, 2024
Unprompted review
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