Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative an... See more
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I was working with Yadira at Velox. My company provides finance brokerage for equipment sales, and Yadira was fantastic. So fast and responsive. She also thought of any problems/questions that may com... See more
Company replied
This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answe... See more
I have been looking for a different insurance carrier for my 2007 Ford F-150. Someone suggested Velox auto insurance, so I gave them a call. I was so impressed and elated to find such professiona... See more
Company details
- Auto Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Insurance Agency
- Personal Insurance Company
- Renter's Insurance Agency
Written by the company
Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.
Contact info
United States
- www.veloxinsurance.com
4.6
Excellent
198 reviews
Hasn’t replied to negative reviews
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Highly recommend this company awesome…
Highly recommend this company awesome customer service and great prices
June 1, 2023
Unprompted review
Reply from Velox Insurance
Hi April, thank you for choosing Velox. We're happy you found the best price and service with us and we look forward to see you soon.
Congratulations to Velox
The satisfaction of the customer is very important, that's what I noticed. I wanted to cancel the previous insurance to a new one and in a few minutes, everything was done. I am so greatful
May 26, 2023
Unprompted review
Reply from Velox Insurance
Hello Fidele, thank you for your review. We're happy you were able to cancel and get a new quote with Velox.
Erick always helps!
May 24, 2023
Unprompted review
Reply from Velox Insurance
Hi Tee, thank you for the 5-stars review! We’re thrilled to hear Velox made a good impression on you. We hope you’ll visit us again soon.
Easy to navigate app.
April 30, 2023
Reply from Velox Insurance
Hi! Thank you for your positive rating! We're happy you found our app easy to navigate. Velox welcomes you to our family.
That Customer Service also didn’t…
That Customer Service also didn’t cancel my policy when I requested
April 15, 2023
Reply from Velox Insurance
Thank you for bringing this up, we checked your policy and we sent you the cancellation request the same day you asked us to cancel the policy but you did not sign it the same day, it was signed the following day. Once we received it, we submitted it to the insurance company and it was processed. I hope this helps.
Reply from Velox Insurance
We represent several insurance companies and while checking your policy we noticed you entered an incorrect VIN number when you purchased your policy online. Your insurance company tried to report the insurance to the DMV but it was rejected. Would it be possible for you to provide us a bill of sale so we can help you with this matter?
Very fast
Very fast, easy,and the cheapest quote i found after trying 4 or 5 other companies. Thank you.
April 11, 2023
Reply from Velox Insurance
Thank you for the positive review, Elizabeth! We're happy you found the best price with Velox!
It was so easy I was able to do…
It was so easy I was able to do everything over the phone and had instant proof of insurance.
April 1, 2023
Reply from Velox Insurance
Hello Roy, thank you for the positive review. We love to know that you were able to get your insurance with Velox!
Velox Insurance is a good company to do…
Velox Insurance is a good company to do business with. I highly appreciate my agent Erik Cuervo, he is great, straight-forward, and goes above and beyond to get customers many discounts and lower rates. His has good customer service and is just awesome. Thank you Erik!
March 31, 2023
Unprompted review
Reply from Velox Insurance
Hi LaTanza, thank you for your positive rating. We love to know Erik helped you to get the best price for your car insurance. Your feedback helps us to improve service for everyone. Velox appreciates you!
Made it easy for me to decide…
Made it easy for me to decide especially with the price range!!! Fits my budget and just overall great and fast experience!!
April 1, 2023
Reply from Velox Insurance
Thank you for your positive review! We're happy you found the best price for your car insurance. Velox is happy that you had the best experience with us.
Great low prices
March 30, 2023
Reply from Velox Insurance
Hello Erica, thank you so much for your 5-star review! We're so glad you found the best price with Velox.
Easy to use and navigate
March 28, 2023
Reply from Velox Insurance
Hello RW, thank you for the positive review. We're happy that you had the best experience with Velox!
They helped me find a rate that was…
They helped me find a rate that was cheaper than what I was paying. I live paycheck to paycheck so it's always great to be able to save money.
March 29, 2023
Reply from Velox Insurance
Hello Tra, thank you for your positive review. We love to know you found the best price with Velox. We hope to see you soon.
I’ve been with Velox for well over 5…
I’ve been with Velox for well over 5 years I believe and I have my cars and home insured through them with some great companies. They such for what fits your needs and with the best price. I’m happy with Velox and they work with you to make sure that you are happy with your policy. Thank your Velox for all the years of great service.
March 29, 2023
Unprompted review
Reply from Velox Insurance
Seeing that you had a 5-Star experience is the best thing we could hope for, Chantale! Your review means a lot to us. Thank you for choosing Velox. We look forward to serving you for many years to come!
Reply from Velox Insurance
Thank you for the positive comment! We love to know the process to get your insurance was easy. Velox is here for you anytime.
quick easy same day coverages
March 25, 2023
Reply from Velox Insurance
Thank you for letting us know you found the best service and price with Velox!
Quick and easy
March 25, 2023
Reply from Velox Insurance
Hello! Thank you for the positive rating. We really appreciate you being a customer and helping to share the word about Velox.
Great service great prices
March 24, 2023
Reply from Velox Insurance
Thank you for the 5-stars rating! We're happy you found the best price here at Velox. Thanks for sharing your rating with us and the community.
The online experience was simple.
March 22, 2023
Reply from Velox Insurance
Hi! We really appreciate the positive rating, and helping to share the word about Velox. We’re here for you anytime.
Easy company to do business with and…
Easy company to do business with and great prices. Saved me a bunch of money.
March 23, 2023
Reply from Velox Insurance
Hello Juliana, we're happy you found the best rate with Velox. We thank you for being a customer!
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