Veltec Kirby Specialist Reviews 

I was able to identify easily what I needed and place the order. The items were posted within 24 hours and reached me very quickly.
Happy!

I found what I wanted on the website and ordered it. It arrived quickly and I was kept fully informed of the order progress.

Very fast shipping and goods corresponding to description.
If I had to find a defect I would say that reconditioned accessories could be cleaned better before shipping, but this is a detail.
Very happy with Vertec

We have not received the item

Good service. Very fast. The Kirby spare part I ordered is just what I wanted. All ok

Very good. Very fast delivery.

ho acquistato un indotto revisionato e mi hanno mandato un pezzo rotto! gli ho rispedito il pezzo (a mie spese) e mi hanno accusato di averlo rotto.....nella prima e-mail mi avevano scritto di un loro possibile errore di spedizione, poi una seconda e-mail dove mi hanno accusato di avergli mandato il mio pezzo rotto, successivamente il pezzo era ri-diventato il loro ma ovviamente rotto da me...inoltre hanno parlato di alcuni codici di identificazione dei pezzi ( che non mi hanno mai dimostrato esistessero), anche perché ero bel lieto di avere a disposizione questo codice visto che potevo dimostrare che il pezzo che gli ho restituito era il loro, e che me lo hanno già inviato rotto .... poi in ultimo, un'altra mail nella quale scrivono che avevano fatto delle prove al pezzo prima di spedirlo!! E come se non bastasse rivendicano il fatto che se il pezzo te lo sei montato tu e non un tecnico della Kirby loro non rispondono dei danni!!! Questo è il colmo possiamo comprare i pezzi anche se siamo privati ma dobbiamo farlo montare da loro! Allora, lo vendi solo ai rivenditori e non ai privati!! E poi andavo io direttamente da un rivenditore a farmelo aggiustare senza fare tutto questo macello, no?? Secondo me c'è un po' troppa confusione e al mio paese si dice...arrampicarsi sui vetri. In conclusione non mi vogliono nè mandare il pezzo nuovo e neanche il rimborso economico.....accusandomi di essere un disonesto! Io!? Alla fine loro si tengono soldi e pezzo che possono rivendere al prossimo sfortunato che gli capita tra le mani....a me resta solo l'amaro in bocca......Mi auguro che cio' non vi capiti mai...fa veramente star male!
Con loro mai piu'!!!

English translation:

dishonest !

I bought an induced overhauled and they sent me a broken piece ! I returned the piece ( at my expense ) and they accused me of having broken ..... in the first email I had written to their possible shipping error , then a second e-mail where they accused me of having sent my broken piece , then the piece was re- become their broken by me ... but of course they also talked about some of the parts identification codes (which I have never proved they existed ) , because I was quite pleased to have available to this code since I could prove that I returned the piece that was theirs, and that I have already sent broken .... then finally, another e-mail in which they write that they had evidence to the piece before shipping ! And as if that were not enough claiming that if the piece did you get fitted to you and not a technical Kirby they are not liable for damages ! This is the last straw we can buy the pieces even though we are individuals but we have to assemble them! So, you sell only to retailers and not to private ! And then I would go directly from a dealer to let me fix without doing all this mess , right? According to me there is a bit ' too much confusion and my country they say ... climb on the glass . In conclusion, I do not want either send the piece back and even the economic recovery ..... accusing me of being a dishonest ! Me! ? At the end they take money and piece that they can resell to the next unfortunate that happens to you .... I left with a bad taste in my mouth ...... I hope that this' will not happen ever .. . gets really sick!
With their never again ' !


Carmine da Sedriano (MI) - ITALIA

perfect professional honest price fast shipping

Prima service

I was really pleased for the rapidity of service.

I was really pleased with the rapidity of service.

Easy to order. Fast delivery. 'Nuf said

Prima service

Top service !!

Fast and Reliable !!

very fast deliverance
acceptable price

Other dealers are far more expensive! Dont hesitate!

Price, shipping and contact were very good - I think we will come back again!