Vendasta Reviews 

100
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I signed up but never finished the complete setup process and onboarding. I never used the service and called to cancel. They refused to refund even a partial amount paid. Repeatedly, kept offering to... See more

Company replied

Rated 5 out of 5 stars

Vendasta without a doubt is one of the best companies out there to he partnered up with. In particular Ian and Samuel are incredible and truly care about how you're doing things and great educators to... See more

Company replied

Rated 5 out of 5 stars

Vendasta has taken me by the hand and walked me through every inch of the platform, ensuring I fully understand the information I'm seeking to learn. They've provided more than enough training—both on... See more

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Rated 5 out of 5 stars

Vendasta is the best! If you are a digital marketing agency, Vendasta is essential to your success! They have made my company work so much better in the online world of marketing by providing essentia... See more

Company replied

Company details

  1. Software Company
  2. CRM Provider
  3. e-Commerce Solution Provider

Written by the company

Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Our AI-powered platform unifies marketing, sales, and operational workflows, eliminating the need for fragmented tools and streamlining every stage of the customer journey. With proprietary SMB data, intelligent automation, and AI assistants that handle repetitive tasks, Vendasta helps businesses attract, engage, and retain customers with unmatched efficiency. Our solutions empower partners like digital marketing agencies, franchisors, and MSPs to scale operations seamlessly, optimize campaigns, and drive long-term growth. Headquartered in Saskatoon, Canada, Vendasta employs over 700 dedicated team members across offices in Saskatoon, Boca Raton, and Chennai, serving a global network of partners and SMBs. Learn how Vendasta’s AI can help you grow: https://www.vendasta.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

100 reviews

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No recent history of asking for reviews

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3.7

All reviews

(100)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

I didnt get results from Vendasta for local SEO

I have my own SEO agency. I didnt have a good experience with their SEO white label services. My goal was to improve my maps rank and tested with 3 google listings I provided to Vendasta for a 3 month period. ALL 3 sites dropped in rankings. It's frustrating enough that the sites ranking didn't improve BUT I didn't expect it to get worse! After spending $5k I decided to terminate the services. Had I spent the funds and worked on sites myself I am 100% certain I would have seen better results as I manage over 500 sites for my customers. Maybe others have had success I certainly didn't.

My response to Vendasta's reply:

Rather than talk about specific things to fix or try to remedy the issues I already experienced, I get a generic reply about working together in the future. No thanks. It says a lot about the integrity with this company.

August 2, 2023
Unprompted review
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Reply from Vendasta

We are truly sorry to hear that your experience did not meet your expectations, and would love the opportunity to revisit the partnership and how we can help your business grow, should your use case or needs ever require it in the future.

If there's anything specific you would like to discuss or if you have any additional information you can share, please reach out to our team directly.

Rated 5 out of 5 stars

User for over a year and I LOVE the fact that all tools are in one place. Unparalleled.

We’ve been using Vendasta for over a year and we absolutely love it. It is the perfect solution for a digital marketing agency. Also a perfect solution for many other industries now that I think about it. The fact that all tools are in one place. Unparalleled. And many aspects of the system are customizable and fully white label.

One of the most significant benefits in using Vendasta has been the dedicated support from our Vendasta account manager, Arpit Madan. We have been meeting every single week for over a year to go over every possible business opportunity and help guide us in the right direction. He is always there to support us and our unique marketing needs. I would give Vendasta and Arpit 11 stars out of 10 stars, if I could.

Thank you Vendasta, and thank you Arpit!!

August 6, 2023
Unprompted review
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Reply from Vendasta

Thank you so much for your incredible review! We're absolutely thrilled to hear that you've had such a positive experience with Vendasta and that you found the perfect fit for your agency.

We truly value our customers' success, and we're delighted to hear that Arpit is going above and beyond to support and guide you on your growth journey. We'll be sure to pass on your feedback and thanks to Arpit. He will be thrilled to hear.

Your kind words and glowing review are greatly appreciated and motivate us to keep delivering the best possible experience. Thank you for being a part of the Vendasta community, and here's to your continued success with Vendasta!

Rated 5 out of 5 stars

Vendasta has been an incredible, outstanding and exceptional support to my agency!

Vendasta has been an incredible partner, and I can't speak highly enough about my Account Manager, Amanda. She's been amazing, always on top of her tasks, and incredibly responsive. Her support and expertise have exceeded my expectations. Vendasta's support system is outstanding, and I'm grateful for their dedication to my success. Amanda's commitment and helpfulness have been invaluable, and a simple "thank you" doesn't suffice.

If you're seeking a reliable digital marketing partner, I highly recommend Vendasta. They truly care about their clients and go the extra mile to ensure satisfaction. Thank you, Vendasta, and a special thanks to Amanda for an exceptional experience!

July 26, 2023
Unprompted review
Rated 1 out of 5 stars

Vendasta drops the ball on every. single. promise.

Vendasta promises to do a lot of things: marketing automation, white label, CRM, and task manager.

It does NONE of those things.

Vendasta is a marketing automation platform that doesn't automate much. Today, I was just told that I can't embed their meeting booking tool directly into my webpages with HTML and I can't automatically import leads from my native contact forms (Elementor) into their email marketing software.

Now, I will have to pay for Mailchimp and Calendly on top of Vendasta to perform the same basic tasks. If I had GoHighLevel, this would not be a problem.

I strongly encourage you to check out GoHighLevel. From what I've heard from my mentors, it seems to be the software of choice for marketing automation.

As for their "white label" features; run FAST in the opposite direction.

Both of my experiences hiring their "white glove" team were horrendous; they spent $1,150 to produce $75 in revenue for my client. The next month, I spent $500 to produce $2,775 for them managing their Google Ads on my own. Their "social media posts" went against every single instruction I gave them on our launch call. Thank god that one was a trial run on one of my own accounts; the posts (stock photos with cookie cutter captions) were so bad it would have greatly embarrassed me to deliver them to a client.

Nobody should ever pay for Vendasta. I write these reviews so that their sales team can't swindle future agency owners, small and large, like they swindled me. I will not stop until Vendasta offers me early termination.

Vendasta gets a 0/10 in my book.

June 30, 2022
Unprompted review
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Reply from Vendasta

It's disappointing to read this review, Jake. We were hoping to help resolve your frustrations after we chatted last, but there's still work to do! We have all of the relevant teams involved in the discussion. Since your initial concerns were raised, we implemented an additional step in our services delivery process to ensure we can produce effective ad copy. There's a lot to catch up on. Our Chief Customer Officer George Leith has been notified and is going to book a call with you after carefully reviewing your feedback. His number is 306-715-4664, or you can reach out to george@vendasta.com if you don't hear from him within a few business days. We have thousands of satisfied partners who have been able to scale their businesses successfully. We wish we could have been a fit for you too.

Rated 5 out of 5 stars

Very streamlined way to scale your…

Very streamlined way to scale your agency. The amount of help, support, resources, and service offerings is the best out there! I mostly use the tools to discover new services to offer and using the sales decks associated with them.

June 9, 2022
Unprompted review
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Reply from Vendasta

Thanks for the wonderful feedback, Justin! We're proud to help you grow your business.

Rated 4 out of 5 stars

Hands down. Best Solution. Super High Price

Hands down. This is the best company out there to help an agency grow at light speed. There are some companies who spam with funnel ads on TikTok every day, but this company was legit. Great customer service, friendly sales and solution team, and a plethora of solutions. I give it 4 stars because the only thing that I find rough is the pricing. It is very expensive for the agency who needs a white label solution. I'd rather lose some extra money as a commission than pay $590+ per month, just to access the system and have a white label solution.

May 31, 2022
Unprompted review
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Reply from Vendasta

Thanks so much for the review! We always strive to provide pricing that reflects the value we provide. If you'd be kind enough to email our Chief Customer Officer George Leith at george@vendasta.com with details of your concerns he'll ensure your feedback is captured and considered!

Rated 5 out of 5 stars

Amazing SaaS Delivery Partner

Our agency is absolutely thrilled with Vendasta. It has enabled us to expand our services, increase our capacity and help more people succeed online. Providing the software solutions our clients need to thrive is extremely important to us, we are grateful for our partnership.

May 17, 2022
Unprompted review
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Reply from Vendasta

We’re very grateful to receive your feedback. Thanks for taking the time to leave a review. We are thrilled to hear that we are helping you and your clients!

Rated 5 out of 5 stars

Partnership with Vendasta

Our Partner Development Manager Dakota Zirk helps us every step of the way, he is very good at what he does and provides us with brilliant ideas on how to solve and improve our services.

May 13, 2022
Unprompted review
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Reply from Vendasta

Thanks for taking the time to leave your feedback about Dakota, Charlie! He'll be thrilled to read it.

Rated 1 out of 5 stars

Scam

Scam

Awful customer service

No communication

Wasted my money and time.

Arielle Kilburn. Useless.

April 18, 2022
Unprompted review
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Reply from Vendasta

We're so sorry to read that you had a negative experience, Omar. We strive for five-star experiences with our software and with our services. This seems very unusual! Our Chief Customer Office George Leith would like to speak to you to better understand your concerns. You can reach him via email at george@vendasta.com or on his direct mobile: 306-715-4664

Rated 5 out of 5 stars

Great company!!!

Wow! What a professional environment! Nobody better than John Tayles though. This guy is not only knowledgeable, but goes the extra mile every single time. I was not the easiest to handle, but John always made me feel welcomed and cared for. Truthfully, the entire staff is on point! Love this company!! Thank you for being one of the good ones. #teamjohntayles

April 6, 2022
Unprompted review
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Reply from Vendasta

Thanks for the thoughtful review, Lupe! We're so happy to read you're enjoying your Vendasta partnership.

Rated 5 out of 5 stars

Great team

Great team, good company! I work with Tanmay weekly and he is very helpful and knowledgeable

January 29, 2022
Unprompted review
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Reply from Vendasta

Thank you for the thoughtful review, Angela, and for your partnership! We'll be sure to pass along your kudos to Tanmay.

Rated 5 out of 5 stars

Vendasta is a great partner

Vendasta makes it easy to provide full-service solutions to clients. The best feature is the breadth and quality of providers that they have attracted to the Vendasta Marketplace. You can build a business confident that you're offering 'best of breed' solutions to your clients. Plus, the Vendasta platform allows you to pull it all together and present an impressive single dashboard presentation. In addition, Vendasta provides partner support to help you continually grow and innovate.

January 27, 2022
Unprompted review
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Reply from Vendasta

Thanks for the glowing review, Bill! We appreciate your partnership, and the time you took to leave this feedback.

Rated 5 out of 5 stars

The Best Platform for Digital Marketing Agency Success!

The platform is quite user-friendly with everything you need to be successful and the customer support and training is the best I've seen in the business!

January 21, 2022
Unprompted review
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Reply from Vendasta

We're excited to hear you're enjoying the platform and support. Thanks for the kind review!

Rated 5 out of 5 stars

The customer service is second to none

The customer service is second to none. My account manager goes above and beyond. Great communicator and works tirelessly to ensure goals are achieved and any problems are resolved.

January 20, 2022
Unprompted review
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Reply from Vendasta

Thanks for the feedback! We're so proud to have Aspire as a partner, and look forward to helping you with all your successes.

Rated 5 out of 5 stars

Vendasta has been a great partner with…

Vendasta has been a great partner with their tools but Hashim Syed, Partner Development Manager, takes the experience to a higher level. He wants each client to succeed and goes above and beyond to help in every way possible. There are other platforms out there but it is people like Hashim that contributes to our success.

January 20, 2022
Unprompted review
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Reply from Vendasta

Thanks for the review, Manny. We'll be sure to pass along this stellar feedback to Hashim and his team leader!

Rated 5 out of 5 stars

Partnering with Vendasta has stepped up my business

Partnering with Vendasta has stepped the services the business can offer without relying on a 3rd party that would tie the Client up for 12 months, regardless of the results. The support from Amanda and Nic has been invaluable to get the business partnered with Vendasta, love the range of products to offer tailored solutions for my clients!

January 19, 2022
Unprompted review
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Reply from Vendasta

We're so glad to hear we're meeting your needs, Rich! Thank you for the thoughtful review.

Rated 5 out of 5 stars

Vendasta is a key part of my agency's success

Vendasta's team of experts has helped me grow my agency at an incredibly fast pace. I am confident in every sales meeting that I am equipped with the right tools and support to be successful in all of my marketing endeavors.

January 19, 2022
Unprompted review
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Reply from Vendasta

It's great to hear you're enjoying your experience with our software and services, Jordan! Thanks for the kind review.

Rated 5 out of 5 stars

The Best Platform for Digital Agencies

Vendasta offers a wide range of resellable products and services. This allows my agency to provide custom packages to businesses large and small to expand their marketing. In addition to the resellable services, their fulfillment teams help keep projects moving forward smoothly and efficiently. And to top it off, the account reps, like Chiara Traverse, act as fantastic guides and cheerleaders, coaching you along the way and celebrating wins.

The only downside to having such a large fulfillment team needing those streamlined processes can sometimes reduce the ability to do custom work through the platform. But this is sufficiently made up for by the team's willingness to do their best to provide the highest quality of service and fulfillment at a price that allows agencies to maintain healthy margins.

Before Vendasta, I had issues finding people to fulfill work for my agency. Contractors were sometimes unavailable or didn't deliver quality work. Vendasta gave me access to quality, vetted fulfillment teams that have helped us scale our work and take on more clients.

January 18, 2022
Unprompted review
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Reply from Vendasta

Thank you for the thoughtful review, Neil! Chiara and the team will be so pleased to read the feedback.

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