Vendasta Reviews 

100
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I signed up but never finished the complete setup process and onboarding. I never used the service and called to cancel. They refused to refund even a partial amount paid. Repeatedly, kept offering to... See more

Company replied

Rated 5 out of 5 stars

Vendasta without a doubt is one of the best companies out there to he partnered up with. In particular Ian and Samuel are incredible and truly care about how you're doing things and great educators to... See more

Company replied

Rated 5 out of 5 stars

Vendasta has taken me by the hand and walked me through every inch of the platform, ensuring I fully understand the information I'm seeking to learn. They've provided more than enough training—both on... See more

Company replied

Rated 5 out of 5 stars

Vendasta is the best! If you are a digital marketing agency, Vendasta is essential to your success! They have made my company work so much better in the online world of marketing by providing essentia... See more

Company replied

Company details

  1. Software Company
  2. CRM Provider
  3. e-Commerce Solution Provider

Written by the company

Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Our AI-powered platform unifies marketing, sales, and operational workflows, eliminating the need for fragmented tools and streamlining every stage of the customer journey. With proprietary SMB data, intelligent automation, and AI assistants that handle repetitive tasks, Vendasta helps businesses attract, engage, and retain customers with unmatched efficiency. Our solutions empower partners like digital marketing agencies, franchisors, and MSPs to scale operations seamlessly, optimize campaigns, and drive long-term growth. Headquartered in Saskatoon, Canada, Vendasta employs over 700 dedicated team members across offices in Saskatoon, Boca Raton, and Chennai, serving a global network of partners and SMBs. Learn how Vendasta’s AI can help you grow: https://www.vendasta.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

100 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.7

All reviews

(100)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied with Vendasta and its team.

We are very happy and satisfied with both David and Ian, they have proved to be very knowledgeable about the platform and they always answer any questions that we might have. David have even gone the extra mile just to be able to help us and we're very grateful for that. We hope to build a long lasting business partnership with you guys.

April 27, 2021
Unprompted review
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Reply from Vendasta

Thank you Carlos. We are proud to have the opportunity to grow together. Best of luck!

Rated 5 out of 5 stars

I had an excellent customer experience

I had an excellent customer experience, I find that normally when I reach out for support or basic information I tend to get a lot more value than initially intended.

April 27, 2021
Unprompted review
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Reply from Vendasta

Thank you for the kind words, Rasheed. Five stars always means a lot to us, but knowing you are getting the value you deserve from your experience is what really makes us smile!

Rated 5 out of 5 stars

Vendasta is a huge help for scaling!

Have had a great experience with Vendasta for scaling my marketing agency so I can serve more people. Every person I've talked to has been friendly and knowledgeable and made the whole process fairly seamless. Thank you!

April 26, 2021
Unprompted review
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Reply from Vendasta

This is music to our ears, Corey. Especially the part about how Vendasta has helped you scale your agency. Thanks for putting wind in our sails!

Rated 5 out of 5 stars

My experience thus far has been…

My experience thus far has been amazing. Partnering with Vendasta has been a great investment that I work with amazing people like Ian, who goes through the amazing tools that Vendasta has to offer.

April 23, 2021
Unprompted review
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Reply from Vendasta

Thank you, Edwin! We appreciate the ringing endorsement.

Rated 5 out of 5 stars

My experience with Vendasta has been a…

My experience with Vendasta has been a great one! They are so helpful with everything and they really want you to succeed in your agency. I honestly have nothing bad to say about them!

April 23, 2021
Unprompted review
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Reply from Vendasta

Thanks Michael – we're glad to hear you're enjoying your Vendasta experience. Wishing you great success!

Rated 5 out of 5 stars

I've experienced nothing but First Class Service…

I've experienced nothing but class with this organization. They have a smooth, punctual, and defined system that has been amazing to plug into and our clients reap the benefits! Thanks team!

April 21, 2021
Unprompted review
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Reply from Vendasta

We're glad to hear you're enjoying your experience with Vendasta, Trey. Thanks for the endorsement!

Rated 5 out of 5 stars

Transparency and support is all that I…

Transparency and support is all that I have gotten from the staff here at Vendasta. Ritchard Getty, thank you so much for your continued assistance!

April 8, 2021
Unprompted review
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Reply from Vendasta

We're glad to hear you're happy with our partnership, RJ. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Vendasta Exceeds Expectations!

From the comprehensive user-friendly platform to the ongoing support, Vendasta is driving my business to success. I've had the honor of working with Ian & Logan and some other great team members. From the first initial contact with Vendasta staff, through the weekly, training, and the account support staff, I'm confident that Vendasta was worth the wait. The amount of tools, materials, and education available to partners raises the industry bar. It took me over two years to find the right partnership for my agency and I would have waited for another three to find Vendasta. This is a match-made in sustainable success! Ian & Logan have gone above and beyond in helping me learn about products, supporting (okay, carrying) my sales efforts during my learning phase, and pushed me in very effective, but non-aggressive ways to bring in my first clients. I will always remember launching my business with them and continue to call on them for their respective expertise. This is how they treat all their clients. As much as I'd love to think I'm special, they make all their clients feel that way. Also, your white-label privacy is protected. You get an instant team of experts who will proudly represent your brand and help you go from onboarding to profit, as fast as you are willing or ready. You'll feel like you joined a family because they are that excited and supportive of your success. 5 Stars only because there's not 10 available. Join the family!

March 23, 2021
Unprompted review
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Reply from Vendasta

We're blushing, Alicia! What a kind endorsement. Thank you! We wouldn't be where we are today without great partnerships like we have with you.

Rated 5 out of 5 stars

Amazing Experience

Ian has, and continues to make the onboarding with Vendasta a breeze. Any question I’ve thrown at him whether it was basic or complex was promptly answered. My team and I are truly grateful knowing that if we have any concerns that he’s a phone call or an email away. Thanks Ian!!!

March 19, 2021
Unprompted review
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Reply from Vendasta

We sure do like Ian too. We'll pass along the kind words. Best of luck on your growth journey, Dwayne. Keep conquering!

Rated 5 out of 5 stars

Vendasta Onboarding experience

Onboarding links were provided quickly, and individual attention followed. If I read and went through ALL of the links with the platform's layout and functions FIRST, I would have been further ahead. So maybe 1st email should have said "You MUST read through xyz sections to advance". Zoom sessions were helpful and support was responsive, despite me being 16hrs different in time zones to Vendasta's offices.

March 18, 2021
Unprompted review
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Reply from Vendasta

Thanks for the glowing review and commitment to learning, Petra!

Rated 5 out of 5 stars

This System Helps You Grow Exponentially

I've been using Vendasta as my CRM and lead generation platform now for about 6 months and it has been an awesome experience. Their platform truly gives you a turnkey solution and takes away the burden of doing multiple follow-ups because they already provide you with tools to help you do it in an automated way. The best part is their training and support. If you are ever stuck, you always have someone to help you along. This has truly been the best investment I have made in the 14 years I have been in business.

March 11, 2021
Unprompted review
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Reply from Vendasta

Thanks for the kind review, Frank. We're glad to hear you're enjoying success with our software and our team. Keep conquering!

Rated 5 out of 5 stars

Yay Vendasta!

The platform is excellent, the team is diligent and very supportive. I am grateful for their expertise professionalism and patience. The Community and Conquer Local are exceptional places to learn and discover tried and tested techniques. I would highly recommend Vendasta (even if I want to keep them as my little secret!) in fact, it's a good thing I do talk about them as my business partner. They bring validation and Kudos!

March 10, 2021
Unprompted review
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Reply from Vendasta

Thanks for the kind review, Jerry. You're the local expert – we're just here to provide you the tools and support you need to delight your clients! Keep conquering!

Rated 5 out of 5 stars

Amazing platform and great Team…

Amazing platform and great Team members! The platform lives up to everything it claims to be. As an agency, we use it as a way to scale our business especially on the fulfillment side so we can concentrate more on client acquisition and the creative projects we like to do. And the support team is amazing quick with answers and even quicker to point out if they don't know something but will reach out to someone on their team that does know!

March 10, 2021
Unprompted review
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Reply from Vendasta

We think you're pretty great too, Carlos! Thank you for taking the time to leave such a kind review.

Rated 5 out of 5 stars

Vendasta is a very good platform

Vendasta is a very good platform. Is it perfect? No. I don't consider any software perfect. But where Vendasta shines is that they are always listening and always upgrading, nonstop. It's not uncommon for a small agency like ours to raise a flag about something and then Vendasta fixes it reasonably quick.

When you consider all that the system can do for your agency business including managing your customer accounts, providing in-house software solutions that you can completely white-label, and access to vetted third-party solutions that are available to you to resell, it's really amazing at what can be accomplished.

We were a web design agency looking to grow and Vendasta has been a big part of us doing that.

Don't expect the world, but expect a partner that will work with you, answer your support requests, and continue to make upgrades and improvements.

March 8, 2021
Unprompted review
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Reply from Vendasta

Thank you, Jason! We're proud to grow with committed partners like you, and always welcome the feedback. Keep it coming!

Rated 5 out of 5 stars

It’s not a scam

It’s not a scam. They’re a huge marketing conglomerate with tons of tools at your disposal. I’ve been a partner since April 2020, and it’s been fine. PS- First rule of reputation management, never trust a review in all CAPS.

November 15, 2020
Unprompted review
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Reply from Vendasta

Thank you for the kind review, Grant! We're proud to call you a partner.

Rated 1 out of 5 stars

Stay away!! Its a scam

Stay away!!! ITS A SCAM THEY ARE A THIEVES. IVE REQUESTED TO CANCEL MY ACCOUNT AT LEAST 7 TIMES AND AFTER 4 MONTHS THEY STILL CHARGED ME THESE THIEVES!!!!

ITS A SCAM!!

November 7, 2020
Unprompted review
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Reply from Vendasta

Hi Mark,
I'm George Leith, the company's Chief Customer Officer. I'm concerned to hear you've had issues with your billing, and aren't seeing success with our software. We've helped 40,000 channel partners successfully use our end-to-end platform to generate new revenue, and I'm sure we can turn your experience around. If you'd like to discuss, please reach out directly to me at george@vendasta.com or by mobile: 306-715-4664.

Rated 5 out of 5 stars

Amazing platform

The platform lives up to everything it claims to be. As an agency, we use it as an additional source of revenue. I didn't have to hire or pay for any development resources. Literally, "out-of-the-box" and we were all set to go. And also a tremendous team of support and business strategy folks. There a ton of great features and resources.

October 13, 2020
Unprompted review
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Reply from Vendasta

Thanks so much for the review!

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