Great help and swift. Cherise was excellent from start to finish and customer helpline very fast too. Looking forward to taking sales on our two new machines at a much lower cost to our previous prov... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great help and swift. Cherise was excellent from start to finish and customer helpline very fast too. Looking forward to taking sales on our two new machines at a much lower cost to our previous prov... See more
Company replied
Fantastic transaction rates and one off payment for card machine (as opposed to monthly fees) is great - really helped to save money for my small business. Portable machine works perfectly - however i... See more
Don't go near this company , card reader stops working 2 weeks out of warranty and they want to sell you a new one They're technical dept aren't that great either , all week they've been telling m... See more
Company replied
Never have I used a card system so difficult or experienced customer service so bad for a big company. I have had to have my terminal replaced 9 times in the past 7 months and it still doesn't work. T... See more
Trusted by thousands of retailers and merchants to deliver secure and reliable payments, in-store, in-app and online. Our payments service is designed to help drive sales and improve your bottom line. With a range of options that cater to your customers' changing needs and preferences, we make it easy for them to pay you online, in-store, and on mobile devices. From contactless taps to one-click online checkouts, our powerful tools help you manage your daily operations and keep your sales flowing smoothly. It's no wonder why millions of the world's most successful brands trust us to process their payments.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would absolutely recommend using Verifone! Danny was super helpful when i made a mistake on my application and was very quick at responding. Amazing consumer service! Thank you

Reply from Verifone UK
Extremely helpful when I couldn't get the device working. Sorted very quickly and professionally.
When I need a device for my other business, this is where I will be going.
Device itself has a large screen and very easy to use.
Very helpful representative.

Reply from Verifone UK
I find this company is very trustworthy and reliable excellent service.

Reply from Verifone UK
Don't go near this company , card reader stops working 2 weeks out of warranty and they want to sell you a new one
They're technical dept aren't that great either , all week they've been telling me that they're sending a software update to the machine and that will solve the issue despite the fact i've been telling them its a hardware issue as buttons aren't working
Thats over 3 hours on phone calls to them this week .
Being self employed thats 3 hours lost income

Reply from Verifone UK
Hi I would like to thank Russell for setting up the new verifone account for me it was a pleasure doing business with you everything whent very smoothly I will be recommending you to my friends for sure. many thanks Brian.

Reply from Verifone UK
What a pleasure to deal with.
Thank you for all of your help,much appreciated.
Lynne

Reply from Verifone UK
Very helpfull great service understand and helps me out anytime i need it only 1% charge for any transaction and easy to talk to when needed. Would highly recomend.

Reply from Verifone UK
So far so good - good device that works well, and really friendly and attentive service from Eleanor too. :)

Reply from Verifone UK
All I can say was it’s as simple as it could be
100% from me

Reply from Verifone UK
A big thank you to Matthew- I was really nervous about setting things up as I am not technically minded at all - but Matthew helped me through all the steps required- answering my endless enquiries either by e mail or on the phone very quickly
And aftercare by the technical team has been fantastic
Highly recommend

Reply from Verifone UK
I’m transferring to Verifone from Sumup. The savings I am making are much more than I thought! The support from the initial phone call to setting up my machine has been second to none! I would highly recommend if you are considering changing your provider, or even if you’re not you may be surprised 😀

Reply from Verifone UK
Great service from Eleanor at verifone,
She made everything very easy to
Understand and everything was ordered and sent out very quick and answer my questions on set up straight when I
Emailed. Eleanor thank you so much for
Sorting my new card machine out

Reply from Verifone UK
Really happy with Verifone.
Really great company and brilliant customer service. Always helpful us with any problems/queries and is always available when needed. I highly recommend!

Reply from Verifone UK
I absolutely recommended Verifone for every single person thinking about taking card payments. Their service is very easy to set up as well as quick. There was no hassle whatsoever and I was in contact with Ashley, an account manager at all times who answered all queries that I had and helped me with everything. Thank you so much to Ashley and Verifone. 10/10

Reply from Verifone UK
Excellent service from the start. Kim was so helpful in getting everything sorted and setup very quickly. Kim is a superstar

Reply from Verifone UK
Russell was very easy to deal with, and made my purchase simple, and straight forward. No problems whatsoever. 6 stars👍

Reply from Verifone UK
Brilliant service! Spoke to a really informative salesman Rob, he was really helpful. Would highly recommend the company!

Reply from Verifone UK
We have had a great experience with Ashley and Verifone in general. Clear, straight forward, and open communication in a timely manner.
The terminal took a little longer to arrive than expected, but setup was easy and straight forward. Overall extremely satisfied with the product and service.

Reply from Verifone UK
Excellent service from Rob, was very helpful. Will definitely be recommending!

Reply from Verifone UK
Our Salesman Rob was super helpful. Made the process easy and would absolutely recommend!

Reply from Verifone UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.