Verilux Reviews 1,490

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more

Company replied

Rated 1 out of 5 stars

I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more

Company replied

Rated 1 out of 5 stars

On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more

Company replied

Company details

  1. Pharmacy

Written by the company

We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I purchased my Verilux Smart Light to use as a desk lamp at work.

I purchased my Verilux Smart Light for my desk at work. Management keeps the fluorescent lights overhead down very low due to colleagues on my team who suffer from migraine headaches. I purchased a different desk light initially and it broke almost immediately. I have since purchqased my Verilux light and am able to see well enough to get my work done and the light appears to be quite study.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

You guys did an excellent job

You guys did an excellent job. I emailed/called to request that no invoice be included as this was a gift. I received prompt replies and the matter was resolved. I have been very satisfied with this company for many years. I frequently give your products as gifts. The person who received this gift was extremely surprised and thrilled to have a piece of sunshine at his desk everyday.

January 22, 2019
Unprompted review
Rated 1 out of 5 stars

Clean wave sanitizing wand

They had only 1Size bulb for the clean wave sanitizing wand. I forgot they sold 2 size wands of course they only had the long one and I thought it was the short one.
The wand I had was never taken out of the box So last week I took it out and tried it it would not work.on line people have the same problem

January 21, 2019
Unprompted review
Verilux logo

Reply from Verilux

Hi Richard,

Thank you for reaching out to us! I apologize for the confusion regarding the bulb for your sanitizing wands. You are correct, we have a replacement bulb for the large wand available. You can certainly send that bulb back to us under our 30 day money back guarantee:

https://verilux.com/pages/verilux-guarantee

As for your other wand that didn't work out of the box, we would be happy to help you with that! Please give us a call at 1-800-786-6850 or email us at hello@verilux.com and we can help troubleshoot with you.

Best,
Cathy

Rated 5 out of 5 stars

Verilux Happy Light

The Happy Light is wonderfully compact. The light settings are quite a bit brighter than I expected.

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

How lucky do I feel about Verilux and…

How lucky do I feel about Verilux and the good people who work to make the product and the company an excellent example of what makes a customer happy. I would not be able to get through most days if I did not have my Verilux light to enhance my state of mind. When the light stopped working, I hurried to the computer to order another. Within a few days the new bulb was in my hands and I was relieved to sit in the "sunlight" again. How perfect is it to be able to trust this company and all of the people who give of themselves to help people like me. I remember when most companies thought customer satisfaction was the most important thing - not so much anymore. Thank you all for restoring my faith. I am one very grateful customer.

January 18, 2019
Unprompted review

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