VeriSmartHeating Reviews 

35
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

We had these heaters installed throughout our house in 2015. One has now become faulty and the company no longer exists. If any customers are selling any heaters please let me know.

Rated 1 out of 5 stars

What has happened to Verismart? I have one of their ceramic radiators that isn't working and it appears their website and facebook pages have been closed down. There is no communication as to what has... See more

Rated 5 out of 5 stars

We bought 6 ecoWifi heaters. Shipping overseas (to Ireland) was handled really well. Installation was straight-forward (I was told by my electrician) and setup to work over the internet was an a... See more

Rated 2 out of 5 stars

Called to make some enquiries about their products. Phone answered by someone who didn't listen to my enquiry. After explaining he merely said do you want sales or customer services. I said I didn't k... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

VeriSmart Heating, suppliers of energy efficient electric radiators. Thermostatically controlled programmable heating for your home at affordable prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

35 reviews

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3.3

All reviews

(35)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to order

Easy online ordering.

November 3, 2018
Unprompted review
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Reply from VeriSmartHeating

Thanks for the feedback Vivienne. Hope you enjoy the radiators.

Rated 5 out of 5 stars

Very helpful service

VeriSmart were extremely helpful on the ‘phone both before and after we bought the radiators. We were advised as to the wattages that were suitable for our house, and as we bought the Eco WiFi range we were assisted with the app.
The radiators arrived on time and were intact.
No complaints.

October 28, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you for your feedback Guy. Glad we could be of help

Rated 5 out of 5 stars

A great company

An extremely helpful company when making enquiries. The products themselves are very efficient. My only drawback with the EcoHeat is the thermostat which is very small and difficult to operate in the location it is in, it would be more sensible to locate it on top of the heater. As I bought only one heater which is located in an extremely cold kitchen which also has a standard central heating radiator it is certainly more efficient. I cannot believe how quickly the kitchen warms up. The heater should prove its worth when we have a cold snap.
I highly recommend the EcoHeat, even if as I do at the moment switch the button on and off as required.

October 14, 2018
Unprompted review
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Reply from VeriSmartHeating

Thanks for the feedback. We are working to improve the control panel based on feedback. Glad your kitchen is cosy and warm now.

Rated 5 out of 5 stars

Excellent quality radiators

Excellent quality radiators and extremely efficient.
Great value
Great advice and service from Monya.

October 13, 2018
Unprompted review
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Reply from VeriSmartHeating

Thanks for the feedback. I will be sure to pass it on to Monya :-)

Rated 5 out of 5 stars

Work as advertised

Work as advertised, very easy to install. Ordered one day delivered the next. Very good service from customer services.
One slight comment would be the text on the display on the heaters is small. As someone who wears glasses this is not easy to read when fitted. Other than that all good.

October 9, 2018
Unprompted review
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Reply from VeriSmartHeating

Thanks for the feedback Mr Park. We are working on improving the controls as we realise they are fiddly for some. I'm glad the customer service team were able to help. We try hard to please.

Rated 5 out of 5 stars

Excellent telephone service and advice

Excellent telephone service and advice. A very competitive product price. A good product at a sensible price (don't be conned by expensively advertised similar products from big name companies as you will pay triple the price for effectively the same product)

August 23, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you very much. Glad you like the radiators

Rated 5 out of 5 stars

Excellent Company and Heaters

The company is excellent to deal with. There were a few minor teething problems with the heaters, but there was no problem getting those sorted. In fact we are very pleased with the heaters. They were easy to install and there is no messing about with boiler maintenance and pipework. The programming is a bit fiddly until you get used to it. We have installed them on the ground floor of a house we are renovating and will buy more for the upstairs in due course.

August 17, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you. Glad we managed to resolve the problems. Any more queries with programming, don't hesitate to give us a call. A member of the team will be happy to help.

Rated 5 out of 5 stars

Helpful staff

I found the staff very helpful in locating and sending out just the items I was after.

August 15, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you very much. We try hard to please.

Rated 5 out of 5 stars

Very happy and warm!

Fitted the WiFi System to every Room in the house after considering lots of alternative products and fuel.
These Rads look good, are efficient and easy to install.
In my opinion great value for money system!

August 15, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you. Glad you like our WiFi radiators

Rated 4 out of 5 stars

Very good customer service-a friendly…

Very good customer service-a friendly helpful team. Very happy with my new radiators, easy to install and use. The App is great and the radiators are nice modern and compact

August 14, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you for the kind review. We try very hard to help.

Rated 5 out of 5 stars

The staff at this company were great and the product is excellent

The staff at this company were excellent, helpful from the start and all the way to completion of the order. The heaters are great and so far work very well. I have no doubt they will continue to do so. They were delivered on time and I was very impressed with them. I would recommend to anyone wanting electric heaters for any space. Good value too.

August 14, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you. I am delighted to hear you have had a great experience and love the radiators.

Rated 5 out of 5 stars

Purchase of radiators

Fantastic service keep you informed all the way through the process from ordering to receipt of goods extremely pleasant and polite people to deal with. Would recommend this company to anyone

August 14, 2018
Unprompted review
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Reply from VeriSmartHeating

Thank you for the kind review. If we can be of any more help don't hesitate to call.

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