Veritas was recommended to me when I was in need of a full time live-in carer for my husband. I found the company easy and communication very professional. The quality of the care provided was su... See more
Company replied
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Veritas has worked well for live in care for my mum over the last few years. The majority of carers have been wonderful. We had regular changeovers and new carers were sought efficiently whenever need... See more
Company replied
My dad has dementia, and has received live-in care via Veritas for many years. There is always someone helpful to reach out to on the other end of the phone at Veritas, and dad has had many different... See more
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I feel very fortunate to have found Veritas and been able to keep mum (who is Polish and has advancing Alzheimer’s dementia) at home with a live-in carer. The system is easy and well organised, carers... See more
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Company details
Written by the company
Veritas Care is an introductory agency connecting families in the UK and Ireland with experienced live-in carers who provide personalised elderly care at home. Our service helps older people remain safe, comfortable, and independent in their own homes. We carefully match families with vetted carers who can provide 24-hour live-in care, companionship, and support with daily routines. As an alternative to care homes, our model introduces self-employed carers who work directly with families, creating flexible and more affordable care arrangements. With over 10 years of experience, Veritas Care is trusted by thousands of families seeking compassionate, reliable home care.
Contact info
Stroudley Road, RG24 8UP, Basingstoke, United Kingdom
- 07464000102
- info@veritascare.co.uk
- www.veritascare.co.uk
4.6
Excellent
76 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great help from recruiters
I have been working for Veritas for 8 months now and I would fully recommend the company. They really care for their Customers as well as for the carers.
The support from the girls Ollie and Monica is amazing.
June 21, 2019
Unprompted review
Reply from Veritas Care
Dear Magda,
Thank you very much for such a positive review, our Recruitment Team is delighted to hear how happy you are with our services and support.
Very best wishes,
Jonathan - Customer Relations Manager
Excellent
Excellent
Veritas is an amazing company, they care about their customers and their carers.
June 20, 2019
Unprompted review
Reply from Veritas Care
Dear Elise
Thank you for giving us a five-star review! We are delighted with this opinion!
Kindest Regards,
Jonathan - Customer Relations Manager
Extremely patient
Extremely patient
My stepfather is a difficult person to live with. On a couple of occasions he dismissed the carer without any reason. Luckily Veritas quickly found us someone new. They were so patient with us, especially with my stepfather. Every time they provided us with yet another great carer. Great company.
June 19, 2019
Unprompted review
Reply from Veritas Care
Good morning George,
It was so wonderful to come to the office this morning - thank you very much for your kind words and this lovely review!
Here at Veritas, we try as much as possible to provide the best care to our Customers and their families, no matter the circumstances. Even during tough times, we try to find a solution that is satisfactory to everybody.
Very best wishes,
Peter - Customer Relations Manager
Best live-in care company
Best live-in care company
Veritas assisted my 89 years Dad following a stroke. Thanks to the carers from Veritas he could remain in his own home. That was a relief for him, considering what kind of a homebird he was. Veritas stayed in touch and we had a brilliant communication with their customer relations managers. The carer they provided us with was a young energetic lady, who was perfect for my Dad. The price they offered were fairly reasonable.
June 18, 2019
Unprompted review
Reply from Veritas Care
Dear Sophie
Thank you very much for leaving us five stars! We are very pleased to read that our carer was so wonderful with your Dad after a stroke.
Our communications managers team are always happy to help!
Thank you!
Very best wishes,
Peter - Customer Relations Manager
Friendly staff that take the time to…
Friendly staff that take the time to listen to your needs and supply the very best carers that you need.
June 11, 2019
Unprompted review
Reply from Veritas Care
Dear Cathie,
Thank you so much for leaving us a five-star review!
We are delighted to hear that our staff and our carers are so much appreciated! It just makes our day to hear that our Customers are happy with the standards of our service and care. Our team is always there to help as much as possible.
Very best wishes,
Peter - Customer Relations Manager
Thank you
I would have no hesitations of recommending Veritas Care. We were really satisfied with the exceptional carers they have provided in very attractive price. It was huge relief to our family as our mom was safe and in good hands. Thank you Veritas, you are excellent!
June 8, 2019
Unprompted review
Reply from Veritas Care
Dear Chris,
Thank you for sharing such lovely and thoughtful feedback with us!
As a company we really do care very much about our customers and their families. We are glad to hear that your Mum was feeling safe and in good hands!
Thanks again for this review, we really do appreciate it.
Very best wishes,
Peter - Customer Relations Manager
Caritas supplied my 95 year old father…
Caritas supplied my 95 year old father with a sweet and conscientious young woman whose company he much enjoyed. She was a good companion-fitted into our family very well and cooked some nice meals, a boon for my father who was quite a gourmet
June 8, 2019
Unprompted review
Reply from Veritas Care
Dear Fern,
Thank you for taking the time to share this feedback with us.
It was so wonderful to read that you and your Father were happy with the care that your Father was having. Those little touches like preparing tasty meals can make all the difference. We are so glad that you were happy with our carer.
Very best wishes,
Jonathan - Customer Relations Manager
Its a company which truly cares about…
Its a company which truly cares about its people and lives and breathes its mission - Helping people get jobs
June 7, 2019
Unprompted review
Reply from Veritas Care
Dear Zaneta,
Thank you so much for leaving us a five-star review! It was a pleasure to read it!
As a company, we really do care very much about the customers and their families, and our carers. We always go above and beyond to try our best to help and support both sides.
Best wishes,
Jonathan - Customer Relations Manager
I wish we had found them before
I wish we had found them before. Reasonable priced 24hr care for my alzheimer's suffering mother, where we get to choose the carer we want. Previous experiences where we used the normal agency's which charge a highly inflated price, twice the amount the carer gets paid and then dump carers on my mother who have been very unsuitable in the past and then aren't willing to move them. It's been working out really well for us and have found 2 lovely carers.
June 7, 2019
Unprompted review
Reply from Veritas Care
Dear David
Thank you very much for this excellent feedback, it made our day. It's great to hear from our happy customers. We always strive to deliver the highest quality of care at all times! Reading feedback like yours makes it worth to work as hard as we do!
Thank you again for your review, we really appreciate it!
Best wishes,
Peter - Customer Relations Manager
First class communications backed up by a good care package.
I contacted Veritas Care when elderly relatives living in Sussex needed what they could provide. I always found them easy to contact and communications between myself and Peter their customer relations manager were excellent. He was always ready to listen to our requirements
and respond accordingly, sometimes as is usually the case in such circumstances there were
difficult issues to be dealt with but I always found he dealt with them very professionally and
with a high degree of understanding. Their carers always arrived on time, changeovers were
seamless and the care that was provided was of good standard. Their rates were competitive
with like companies and overall I was very happy with the relationship we had with Veritas Care.
June 7, 2019
Unprompted review
Reply from Veritas Care
Dear Paul,
Thank you so much for taking the time to leave us a review. We are so very pleased that you are satisfied with the communication you had with us, and especially that you found Peter so excellent! It's great to read that our carers were always on time and provided good care level.
Very best wishes,
Jonathan - Customer Relations Manager
We were very pleased with the service…
We were very pleased with the service from Veritas. Their Mariola Paradowska provided excellent care for my elderly Father, cooking him healthy and delicious meals and keeping his spirits up.
We felt we could rely on her, and Veritas, in a difficult time.
June 7, 2019
Unprompted review
Reply from Veritas Care
Dear Dave,
Thank you so much for leaving us a five-star review! Your kind words have put a huge smile on everyone's faces here at Veritas! We are delighted that one of our carers - Mariola - was so amazing with your elderly Father and was keeping his spirits up. It means so much to us that you said you could rely on Mariola and on us as a company. This is what great live-in care is all about!
Very best wishes,
Peter - Customer Relations Manager
Finding the right carer with the…
Finding the right live in carer with the correct skills, attitudes and behaviours that fit in with the family is really challenging. On the whole Veritas did a reasonable job and some of their carers were outstanding. Asha and Sonia were particularly amazing.
June 3, 2019
Unprompted review
Reply from Veritas Care
Dear Carolyn,
Thank you for taking the time to leave us a review. We appreciate your feedback and agree that it can be difficult to find a perfect carer.
It is so lovely to read that you were happy with our carers - it means a lot to us when our carers are praised so highly!
Very best wishes,
Peter - Customer Relations Manager
Really value Veritas Care
Really value Veritas Care, they look after my mum really well and enable her to stay in her own home.i think my only reservation is the 6 weeks on, 6 weeks off whch is a little unsettling for her but i totally see why the carers need a long break.
May 20, 2019
Unprompted review
Reply from Veritas Care
Dear Jenny,
Thank you very much for your review. We understand that the 6 weeks on and 6 weeks off can be a little unsettling. We find it however way better for the person in care than the common shorter pattern. Many care providers use 2 weeks on 2 weeks off, but it can be more disturbing - carers are changing more often. We try to consider everything , case by case.
We are pleased to read that our carers looked after your mum really well.
Best wishes,
Peter - Customer Relations Manager
The carers who Veritas found for my…
The carers who Veritas found for my mother have been marvellous - I highly recommend this company.
May 20, 2019
Unprompted review
Reply from Veritas Care
Dear Yvonne,
Thank you very much for your review. We are so pleased you are happy with our carers!
A big thank you and best wishes,
Jonathan - Customer Relations Manager
Reasonable communications but choose…
Reasonable communications but choose the carers carefully as with any company. Very competitively priced compared to uk companies.
May 20, 2019
Unprompted review
Reply from Veritas Care
Dear Mr. T. Smith,
Thank you very much for your review! We always try hard to offer the best carers possible but obviously the human factor is not something we can predict. We definitely try our best!
Very best wishes,
Jonathan - Customer Relations Manager
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