Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more
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A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.
Contact info
Unit 2 Jubilee Way, WF4 4TD, Wakefield, United Kingdom
- 01924 481717
- info@vertical-blinds-direct.co.uk
- www.vertical-blinds-direct.co.uk
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Great blinds easy to install and look…
Great blinds easy to install and look the business well pleased :)

Reply from Vertical Blinds Direct

Reply from Vertical Blinds Direct
Delivered what was ordered but refinements could be possible
They did deliver exactly what had I ordered. It was easy to install and functions fine. With hindsight, and knowing what I received, there were a couple of questions which could have refined the product to make it an even more perfect solution

Reply from Vertical Blinds Direct
Perfect blackout blinds that actually…
Perfect blackout blinds that actually black out the light as well as look great, I'm really happy with my new blinds
Very good quality blinds delivered…
Very good quality blinds delivered promptly. Kept informed throughout process.
Samples arrived quickly
Samples arrived quickly. the blind we ordered was easy to put up with the good instuctions, very happy with the blind
Some flaws in fabric of slats
Blinds were generally of good quality but 3 off the slats had flaws in the fabric
Great company
Easy to order size and colour required. Quality product. Quickly dispatch.
Straightforward and good quality
Ordering was easy. I was only ordering new louvres which kept things simple. However, I followed the measuring advice on the website to make sure I ordered the correct size.
The product arrived within the given delivery time and I was very happy with what I received. The quality is good and they fit perfectly.
Very pleased with my blinds.
Very pleased with my blinds.
So much better than I have ordered before from a well known company.
If only I hadn't made a mistake before !!!
Ordering on line was easy
Ordering on line was easy , great choice of blinds .
Fast delivery
Blinds are excellent quality and a great price
Ok once we sorted the split delivery
Blinds perfect but bit disappointed…
Blinds perfect but bit disappointed with paying 10 pound delivery and they still took over 10 days to arrive. If my purchase had been 25pound moor we would have got next day and free delivery.
Good device and lovely product
Brilliant products and excellent…
Brilliant products and excellent customer service. I have ordered several blinds from here now, replacement slats and new roller blinds. Extremely well made and put together. Lots of customisation options available. Very cost effective option for updating your home.
I made a mistake with the slats but purchased the insurance, it was my fault because I misinterpreted the guide regarding
the recess and “exact” measurements. This would have been a very costly error but for sake of £4.95 surefit and £9.95 redelivery they remade the whole order after a quick phone call. I’m a competent person but even I make mistakes from time. You won’t be disappointed buying from here but please purchase sure fit just as insurance.
everything was great
everything was great, right up to the delivery, they split the delivery in 2, one was great, the other, not so. driver caused damage to my property and told lies about being told to leave the parcel where he did by us! not vertical blinds fault, but can't understand why the order was divided between 2 different couriers.
A great range and quality
A great range and quality. Pricing good, let down by a poor courier delivery service on the larger blind ordered.
Well made blinds
Well made blinds, well packaged and delivered exactly when they should have been. Vertical Blinds Direct kept me informed, and the fitting instructions were easy to follow. The blinds were to install recessed windows, and they fitted perfectly.
Thanks guys!
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