Vertical Blinds Direct Reviews 

3,934
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally simple ordering process, helpful website navigation, and consistently fast delivery times across multiple orders. People are also extremely pleased with the beautiful appearance, high manufacturing standard, and generally accurate sizing of the custom products received. Some reviewers were not happy with the product quality, specifically noting issues like poor stitching, flawed materials, or incorrect sizing. A few others also mentioned experiencing occasional delivery delays, damaged packaging upon arrival, or missing components that required contacting customer support to arrange prompt replacements and resolve issues.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality, great fabric choices, and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the well-made products,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that parcels arrive on time and... See more

Order

People report positive experiences with order, highlighting a simple and straightforward online process with... See more

Service

Users describe positive interactions with service, highlighting excellent support, quick problem resolution,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more

Rated 5 out of 5 stars

Very professional company, excellent communication. Received the sample swatches within a couple of days so I could make my decision. Website easy to navigate to place order. On receipt of order whic... See more

Company replied

Rated 5 out of 5 stars

We ordered vertical blinds for my kitchen but unfortunately we did not measure correctly & they were to short. Fortunely we took out the surefit guarantee & were able to get them replaced without any... See more

Company replied

Rated 5 out of 5 stars

I fitted these blinds in my Bungalow 9 years ago and they have been excellent. I recently needed to change the one in the bedroom as wife couldn't now cope with the blinds closing in the middle so we... See more



Company details

  1. Door Shop

Information provided by various external sources

A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,934)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great economical way to replace blinds

Samples arrived free of charge in a timely manner, ordering was simple, blinds came well packaged. This is the second time I’ve used this company but I only replace the louvres, chains and weights as my rails are still ok.

May 20, 2026
Rated 5 out of 5 stars

House window blinds update from net curtains

Original order arrived quite quickly, fitted all 4 blinds, but a problem with one set of the blind blades wrong size, the company sorted them out & sent a new set out to the correct size. Fitted very easy & finish the windows off. Thanks for the help sorting out the problem.

May 5, 2026
Rated 5 out of 5 stars

Great blinds

Great blinds. Exactly what I ordered, easy to put up and delivered on time. So pleased I ordered another 2 sets. Would definitely use this company again.

April 30, 2026
Rated 5 out of 5 stars

Excellent service,ordered the samples…

Excellent service,ordered the samples then chose what we wanted.Once the order was placed we were kept informed of the progress of the order anddid not have long to wait for delivery.The product is of a very high standard and exactly as ordered.I will defineatley use this company again and would recommend them to everyone.

April 28, 2026
Rated 5 out of 5 stars

I fitted these blinds in my Bungalow 9…

I fitted these blinds in my Bungalow 9 years ago and they have been excellent. I recently needed to change the one in the bedroom as wife couldn't now cope with the blinds closing in the middle so we replaced it with just a right hand operation.
The new blind was easy to order, arrived quickly and was simple to fit as it fixed directly to the existing fittings, brilliant.

April 22, 2026
Rated 5 out of 5 stars

I have bought from here before and…

I have bought from here before and didn't have a problem. This time the wand wouldn't twist to open the blinds. I have tried using their online form to no avail, I then tried emailing and have heard nothing. I then rang them to get the issue sorted. When I got through to customer service Shanelle knew exactly how to sort the problem. She emailed instructions which were clear and got the issue sorted. Very knowledgeable, very polite and very helpful.

April 8, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look