I stumbled across Vertu almost by accident, whilst searching for another lease deal - and I'm really pleased that I did. The people that I dealt with - Simon, initially, then Lisa and latterly Jan... See more
Company replied
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I stumbled across Vertu almost by accident, whilst searching for another lease deal - and I'm really pleased that I did. The people that I dealt with - Simon, initially, then Lisa and latterly Jan... See more
Company replied
Very efficient and understood my needs constraints well. Did have the best price in the market at the time. My only constructive feedback would be a more appropriate car become available the week afte... See more
Company replied
Just took Delivery of my 1st lease vehicle ever and it was through Vertuleasecars, was a little sceptical of the whole process at first but full marks to Simon Brown and Jannette who both kept me in... See more
Company replied
Vertu Seat manager at Derby was quite rude when we enquired about the time scales of our Seat Cupra, he could not find our contract, then asked why we were bothering him as this was not his job, he sa... See more
Company replied
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The service received was great. Very knowledgable staff.

Reply from Vertuleasecars
Great experience.
Always gave you a call back, when they said they would.
Friendly and well informed staff.
Best hire price we could find!

Reply from Vertuleasecars
Initial selling response was good but follow up communication was very poor and promised delivery failed to be met and I had to push and chase for r revised delivery and never got one, until I was asked to arrange a delivery date for that week. Due to failure to meet delivery albeit order was placed 3 months prior to requirement, I had to hire a car to cover gap between old lease car going and new one arriving.

Reply from Vertuleasecars

Reply from Vertuleasecars
Ronnie was helpful and answered any questions I had. He kept me in the loop at all times.

Reply from Vertuleasecars
Very good response excellent communication till we got car transaction went smoothly great thanks vertu

Reply from Vertuleasecars
The Customer Service is first class, information is clear and precise, Actions that were promised actually happened on time etc.

Reply from Vertuleasecars
Shopped around and they gave me the best deal for the vehicle I was after. All done by email and the odd phonecall or two. Had the car a week now and so far all has been plain sailing. From my own experience I would not hesitate to recommend to family and friends.

Reply from Vertuleasecars
An excellent service! They dealt with all of my issues and questions very well and quickly, and were pleasant people to deal with.

Reply from Vertuleasecars
Superb reliable company to deal with there prices beat any one else's no pressure sales people

Reply from Vertuleasecars
The overall service was excellent and Louise was really helpful throughout the process. I'm holding 1 star back only because I have no idea what the service levels will be when returning the vehicle in 3 years time but if it's reasonable then I wouldn't hesitate in using Vertu again, together with the full 5 star rating.

Reply from Vertuleasecars
By far the cheapest quote from over 5 different companies. The representative I spoke to on the phone and email was very helpful, nice and I think he went above and beyond what I would have expected. Only down side was the overly complicated credit check process which wasn't clear at all and providing proof of id and bank details proved to be an extremely onerous task - had it not been for the Vertu representative I think I would have left the whole process!!

Reply from Vertuleasecars
Excellent service at all times, would definitely recommend

Reply from Vertuleasecars
I've now got my second lease car from Vertu Lease cars. Very professional service. I had gone back and forth a bit on deciding which car to go for. But the sales staff was extremely patient. Big thanks to Andrew Tatters who helped me with initially with the lease - really professional, patient and helpful throughout. A real gent. And also to Louise and Tracy for the smooth delivery of the vehicle. Would highly recommend Vertu Lease.

Reply from Vertuleasecars
I had a great experience dealing with Andrew Tatters, the whole deal went smooth from placing the order to taking delivery. The previous bad reviews must be rouge. Thanks again and see you in 3 years for my next car.

Reply from Vertuleasecars
I dealt with Andrew Tatters and Ole Larson and they are a credit to the company. The information and keeping me updating is brilliant.
Highly recommend them!

Reply from Vertuleasecars
Very informed about the models of car available and extremely professional and helpful with a personal touch when the choice is made, also very competitively priced.
Would highly recommend to other people and will be looking here again for my next car.

Reply from Vertuleasecars
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