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Very Reviews 

205,868
•
TrustScore 4 out of 5

3.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 25,796 reviews, reviewers had a great experience with this company. Many consumers are really pleased with their experience, with praise often directed toward the fast and efficient service provided across the platforms, from ordering to the final delivery. People frequently find the products excellent, detailing great quality and positive attributes, while many appreciate how easy the purchasing and return processes are. However, some customers noted issues with the delivery process, such as paid next-day delivery not arriving on time or deliveries not going to the intended spot. A few other people also felt that there were problems with received items, like damaged packaging or missing parts, and some found customer service interactions unhelpful in resolving issues.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery_service, as opinions on shipping experiences are sharply... See more

Product

People report ambiguous experiences with product quality and sizing. While many customers praise the great... See more

Order

Customers had ambiguous experiences with order processes, highlighting a significant split in feedback. Many... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting heavily divided consumer experiences.... See more

Service

Clients share ambiguous opinions on service, reflecting a wide split in customer experiences. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with all items eventually received from my order. However two items delivered through Inpost were left in the foyer of the high rise building where my flat is, right underneath a notice asking d... See more

Rated 4 out of 5 stars

Annoyed as first time ive paid for next day delivery and Evri did not deliver next day I got it a day after. Phoned to complain and Very refunded me the delivery charge. Person on phone was a tad rude... See more

Rated 4 out of 5 stars

Always good value the fact you can try on abd return Arrives quickly although nit happy about postage charges as other catalogue are cheaper in this or dont charge at all.

Rated 5 out of 5 stars

Super fast delivery via InPost. Unfortunately the trousers were too big so I returned them but the process was so quick and easy that it was no hassle at all. I selected which service I wanted and Roy... See more

Answered by reviewers

Created with AI, based on reviewer opinions

Company details

  1. Clothing Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Furniture Store

Written by the company

At Very.co.uk you’ll find the latest womens, mens and kids fashion, plus furniture, homewares, electricals and more!

Contact info

3.9

Great

TrustScore 4 out of 5

206K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(205,868)

25,205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

You sent completely the wrong items &…

You sent completely the wrong items & was not very happy at all. The lamps were the wrong colour & style, even states it on the box. No option to exchange, so had to reordered & wait again & I paid postage this is not okay

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

My vac never arrived

My vac never arrived. I’ve tried to get intouch but can’t get past the bot who cannot help even though it insists it can. I have to say I’ve never in all the years I’ve been with very (at least 23rd) I haven’t had this problem. But in the day all you had to do was ring a number and someone answered and any problems was sorted.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Love Very

Love Very - have shopped with them for a long time and get most of my purchases from them. Service is always great and being able to pay over time is really handy. Recently purchased an iPad, got a discount on it and came the next day - what more could you want?!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy, efficient delivery

It was good to find what I wanted on the website. As these are for my grandson, he has not yet tried them on so I do not know if they fit him. However I was very disappointed not to find any sort of size guide and had to go by the age classification so fingers crossed.
The five stars is for the speed and efficiency of the delivery.

August 19, 2026
Unprompted review

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