Vesira.com Reviews 

1,655
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Beware—absolutely shady business practices. The goods never arrive, and Vesira simply doesn't respond; there is no communication—you are just ignored. Even PayPal's seller protection doesn't help in t... See more

Rated 5 out of 5 stars

I've enjoyed this discontinued perfume for many years, and when I saw it here on Vesira for a bargain price, I just had to buy it. For anyone not familiar, this is a muskier and more avant-garde versi... See more

Rated 5 out of 5 stars

Have ordered 5 times and no complaints. Wasn’t sure if Vesira was legit when i made my 1st order because i never heard of them but rest assured fellow fragrance enthusiasts. Genuine original bottles a... See more

Rated 4 out of 5 stars

The shipping was a bit slow within Europe and then locally it was delivered to a wrong parcel shop so I had to wait additionally one week (but this is not the web shop's error). The products are recei... See more

Company details

  1. Beauty Supply Store
  2. Health and Beauty Shop

Written by the company

Tienda online de Belleza, contamos con más de 47.000 referencias de perfumes, cosmética, cabello, cuerpo y baño y productos solares. Llevamos más de 10 años enviando productos de belleza a todos los paises de la Unión Europea, nuestros más de 200.000 clientes que repiten sus compras nos avalan.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,655)

275 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad service

Very bad service
I ordered perfume from vesira three weeks back and it's has not come yet. On website their noticed it has to come within a week but I have received nothing. Will never use this service ever again

August 7, 2023
Unprompted review
Rated 4 out of 5 stars

I recommend with confidence

Undeserved anxious experience from this online shop as tracking number was not updated at all. Add to that, Vesira did not respond to my communication. However, I got my order in a timely manner and the Dior item I ordered is genuine. So, I rate this store 4 stars-just because of the lack of communication. But I recommend order with confidence

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

ES UNA ESTAFA

No total mente Falso, el perfume que compre es falso y el numero de tlf de atencion al cliente esta desconectado. ES UNA ESTAFA.

October 12, 2022
Unprompted review
Rated 3 out of 5 stars

No complaints.

Ordered hair dye that I can't seem to get here in Ireland.
Took longer than I expected for delivery but they arrived.
No complaints .

July 7, 2022
Unprompted review
Rated 1 out of 5 stars

Don't Bother With Them

I contacted this company to check that they had the product in the photo, not a later version. They assured me that it was and then sent me the later version. They tried to claim that I was mistaken, but I referred them to our email correspondence. No refund unless I returned the item, which I did. They then claimed that they hadn't received it. I got a partial refund from Royal Mail, but I was substantially out of pocket

Avoid.

May 24, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a perfume on March 3 and…

I ordered a perfume on March 3 and nothing has come to this day.When I wrote well, he didn't even comment. So I'm upset because I lost my money.I wrote to them that I was canceling my order and they would return my money, but they would not respond at all. Poor unreliable company robbe people

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered the product, they communicated well and it arrived within the stated timeframe in appropriate cardboard( not plastic)packaging. I would definitely use again

January 25, 2022
Unprompted review
Rated 1 out of 5 stars

Incorrect business behavior

I placed an order for 2 Armani Code Deodorant sticks. Expecting to receive 2 "original" products. Unfortunately they did NOT send me the products I ordered. They did not send me the products they show in their portal, but 2 deodorants with a similar in exterior appearance, but with a totally different deodorant gel inside. It was a gel with a different consistence, different color (white instead of transparent), different scent... Just to mention a few... Really something else! I reported the matter to them in good faith, explaining everything, even attaching a photo showing the true product on the side of what they sent me and requesting a FREE replacement, but no way. They say there is no error from their side, as they may come from a different batch of the same product (that's ridiculous... it was indeed something else!). I've written to them once again to reiterate my good reasons, but they are not answering anymore. Good luck if you buy from these people!

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Surprised

The price of the item I bought was surprisingly low and very convenient. Shipping time took a week, reasonable for these days in the covid era.

December 5, 2020
Unprompted review
Rated 4 out of 5 stars

Would have given 5 stars...

Would have given 5 stars, were it not for the fact that delivery took 8 working days, i.e. almost two weeks.

Excellent price for my eau de toilette.

July 15, 2020
Unprompted review
Rated 4 out of 5 stars

I found my product on Vesira

I found my product on Vesira, website advised there would be delays due to Covid and I knew it was going to be despatched from Spain so I received it in good time and it was well packaged, will use again.

June 18, 2020
Unprompted review
Rated 4 out of 5 stars

Spanish lipsticks ... in the UK :)

I was looking online for a replacement lipstick (original bought in Spain) and I found it on Vesira.com website - I ordered 2 and another lipstick - all reasonably priced. Whilst placing the order, it stated 5-7 weeks delivery but during these strange times (COVID19), I knew that it could be longer. It wasn't - my order was delivered in good time and well packaged - and they were exactly what I was after :) Thank you Vesira

June 17, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look