Staff were very informative and friendly, our consultation was with Carmen and Jenny who both informed us in great detail everything we needed to know whilst also showing empathy. I now understand my... See more
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A good service once I managed to be seen. The vet was clearly knowledgeable and supportive, but a 6 hour wait to be seen by a vet caused no end of anxiety to my pet who was in a basket- this is my... See more
Staff here are so nice! The waiting area for cats is separate from dogs (which is great as my girl likes her own space), and the specialist team we see are so attentive to my cats needs. When required... See more
Company replied
Vets now were fantastic. They kept us updated and informed right throughout as our 6 month old retriever puppy had to undergo major surgery. They treated our boy Sonny with great holistic and kind a... See more
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Company details
About Vets Now - Hospital Glasgow
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
123-145 North Street, G3 7DA, Glasgow, United Kingdom
- 0141 328 7513
4.6
Excellent
381 reviews
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Reply from Vets Now - Hospital Glasgow
Hi Anthony, thanks so much for your positive feedback. We really appreciate it.
Went above and beyond to care for my…
Went above and beyond to care for my dog with detailed updates about his condition and support for his future health.
November 28, 2025
Reply from Vets Now - Hospital Glasgow
Hi there, thanks so much for your positive feedback. We’re glad you were happy with the service provided by our team. Have a great day!
Sick cat
My cat was being sick and wasn't eating or drinking. After a visit to Vets now he's back to normal being his usual self. The staff were all very friendly and made the situation easier.
November 30, 2025
Reply from Vets Now - Hospital Glasgow
Hi Michael, thanks for taking the time to leave us a review. It's a pleasure to have helped you and your cat, and we're glad to hear he's back to his usual self! Have a lovely day.
All staff were friendly and supportive
All staff were friendly and supportive. Vets explained everything clearly and kept me updated on my dog’s progress.
November 20, 2025
Reply from Vets Now - Hospital Glasgow
Hi Gilly, we're happy to hear that our team were supportive and kept you informed about your dog. Thanks so much for your positive feedback; we appreciate it.
Staff were very pleasant and really…
Staff were very pleasant and really crung towards my cat and my self
November 16, 2025
Reply from Vets Now - Hospital Glasgow
Hi Donna , we're so happy to learn that our staff were pleasant and caring towards you and your cat. Thank you for your kind feedback
Triage with the Nurse was free which I…
Triage with the Nurse was free which I wasn't expecting. Very busy but staff doing their best. Was approx 3 hour wait so being that my cat was cleared of any obvious urgent issues by the nurse, we went home and waited for our regular vets to open.
November 12, 2025
Reply from Vets Now - Hospital Glasgow
Hi Hannah, we appreciate you taking the time to provide feedback. We’re all animal lovers at Vets Now and can understand the frustration of having to wait a while for your pet to be seen by a veterinary professional. Would you like to discuss this case further with a member of our team? If so, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and your reason for getting in touch.
Absolutely amazing staff and the…
Absolutely amazing staff and the surgery is immaculate
November 8, 2025
Reply from Vets Now - Hospital Glasgow
Hi Yvonne, thank you for the positive feedback; it means a lot to us.
Emergency - handled with speed
Had cause to contact the emergency vet at 11pm. Told to come in. Was sent the details if the vets and also instructions on how to get there.
Got there, was taken in under 5 mins. Was a great relief.
October 18, 2025
Reply from Vets Now - Hospital Glasgow
Hello Bernadette, we're happy to hear that our team could provide quick assistance and guidance during the late-night emergency. Thank you for sharing your experience with us.
Vets Now hospital were attentive…
Vets Now hospital were attentive towards my pet, they spoke through everything that would need to be done and were very helpful
October 16, 2025
Reply from Vets Now - Hospital Glasgow
Hi Brendan,
thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Compassionate and timely support for my…
Compassionate and timely support for my 11yr old greyhound, severely ill with septic arthritis, from reception team and vet SP. As a result my dog has recovered well from a desperate situation.
Couldn't recommend more highly.
October 15, 2025
Reply from Vets Now - Hospital Glasgow
Hi Kyle, we really appreciate your kind words and we're so glad to hear your dog is doing well now. Have a good day.
Staff was so welcoming
Staff was so welcoming, and mafe, you feel your pet was in safe hands
Offered tea coffee
October 10, 2025
Reply from Vets Now - Hospital Glasgow
Hi Margaret,
thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Cant fault these guys have went above…
Cant fault these guys have went above and beyond for my Lucy and babies
October 8, 2025
Reply from Vets Now - Hospital Glasgow
Hi Tracy, thanks for taking the time to leave us a review. We really appreciate it.
Poor treatment for my dog
After a difficult 9 days with vets now glasgow which landed my dog in critical care due to delaying antibiotics for an ecoli infection.£9000 bill which should of cost few hundred.
Mediation team got involved took 6 weeks for them to get back with a reply telling me vets now glasgow we're not mediating with them .
Vets now glasgow told me they sent a poo sample off , when I questioned them as to were the samples are sent to they came back with it wasn't sent off.
Misleading not to be trusted.the ooh vets English was not very good. She didn't seem to very knowledgeable I had to question her if she was actually a qualified vet. Please avoid they will take all your life savings off you and not give your pet the correct treatment which could land your pet in critical care which happened to mine. I have read its happened to others. Disgusting .
Vets now glasgow you should be ashamed of yourself. Save yourself time and don't waste it replying to me with your BS . A lieing , thieving company.7700
July 16, 2025
Unprompted review
Reply from Vets Now - Hospital Glasgow
We're very sorry to hear about your dog's critical care situation and the high bill. We take your concerns regarding the delayed antibiotics, the fecal sample, and the vet's communication seriously. We're looking into these issues and the mediation outcome. We appreciate your feedback. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address.
Very nice and helpful staff.
October 1, 2025
Reply from Vets Now - Hospital Glasgow
Hi Derrik, thanks for taking the time to leave us a review. We really appreciate it.
Very disappointed waited 2.5 hours and…
Very disappointed waited 2.5 hours and was not seen had to leave as I had work to attend asked several times for an update staff very rude and unprofessional
October 1, 2025
Reply from Vets Now - Hospital Glasgow
Hi Joseph, we appreciate you taking the time to provide feedback. We’re all animal lovers at Vets Now and can understand the frustration of having to wait a while for your pet to be seen by a veterinary professional. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and your reason for getting in touch.
Took great care of our boy through…
Took great care of our boy through traumatic surgery of our small shitzu. Great surgery and care with regular communication. Thank you team!!
September 29, 2025
Reply from Vets Now - Hospital Glasgow
Hi there, thanks so much for your positive feedback. We really appreciate it.
Kindness and Compassion
Would like to thank Jenny & Stefan for their kindness and compassion shown towards me, and my wee cat, Astral. Communication was on point and no question was a silly question. I have dealt with many veterinarians over the years and only few have gained my respect from the empathy shown. Jenny and Stefan have certainly gained that respect and appreciation. Although the procedures were indeed very expensive, there was less emphasis on this during our consultation, and it very much felt that Astral and me were at the centre. Whilst I don’t yet have all the answers, I received a very comprehensive report of every procedure and suspected diagnosis, by the time I had got home and settled. This allowed me to process information at my own pace. Thank you again for taking good care of my boy on Thursday 25th.
September 27, 2025
Reply from Vets Now - Hospital Glasgow
Hi Lynette, many thanks for your positive feedback. I'm so glad our team could be there to help you and Astral.
First class experience would recommend…
First class experience would recommend to everyone
September 26, 2025
Reply from Vets Now - Hospital Glasgow
Hi Margaret, thank you for your positive review. We’re glad you were happy with the service provided by our team.
The ladies were great
The ladies were great. It was my darling dog. I was upset but was utterly at ease on the phone, to bring my GSD to an appointment immediately. When I got there it was busy. Was seen and was given options, on what to do. My darling Holly got sorted. Nothing to much bother for the ladies and they were very helpful. Thank You
September 23, 2025
Reply from Vets Now - Hospital Glasgow
Hi Maria, many thanks for your positive feedback. I'm glad to hear our team could help and that Holly is doing well.
Highly recommend Vets Now
Highly recommend Vets Now. Have unfortunately had to use them a few times with my dog. Every time got the utmost attention and even better, my dog pulled through. Wouldn’t go anywhere else
July 19, 2025
Reply from Vets Now - Hospital Glasgow
Hi David, many thanks for your positive feedback.
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