Vevo Digital Reviews 

230
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

getting the product and instructions on how to install were very clear and precise. made a mistake on the order and was refunded promptly on the return. they deal with customers with respect and trus... See more

Company replied

Rated 5 out of 5 stars

Okay folks, let's first understand how I feel about these folks, it falls into 2 pieces. Initial observations and opinion, this group works to fill your order right away. No issue at all with fu... See more

Company replied

Rated 5 out of 5 stars

I bought a Windows 10 Home activation key from Vevo Digital to install Windows 10 64-bit on my old, trusty Lenovo ThinkPad T61, which I had already upgraded with 8 GB RAM, Windows 7 Home Premium, and... See more

Company replied

Rated 5 out of 5 stars

Building a ML machine and needed Windows 10 Pro. I normally just snag a "cheap" OEM license from Walmart but I didn't have the time to wait for the DVD to ship (I know, DVD right? lol). Vevo Digital... See more

Company replied

Company details

  1. Video Game Store
  2. Computer Software Store

Written by the company

Vevo Digital is a trusted online store offering genuine keys for digital downloads at great prices. With 32,000+ verified five star reviews and an ‘excellent’ Trustpilot rating, we’re dedicated to providing affordable digital goods with transparent pricing—no hidden fees or surprise charges at checkout. Unlike many digital marketplaces, we don’t add “service fees” or “buyer protection” costs. What you see is what you pay. As a leading digital vendor, we source authentic products globally at bulk prices, ensuring the best deals for our customers. We’re constantly enhancing our website with new features to improve your shopping experience. Our TrustedSite® certification includes a series of rigorous business and security checks, and offers our customers a free opt-in ID protection program worth up to $100,000 when an order is placed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(230)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing prices

Amazing prices, excellent checkout with lots of options, and immediate delivery.

January 1, 2020
Vevo Digital logo

Reply from Vevo Digital

Thanks for the awesome feedback, Jason! We're thrilled you enjoyed the checkout process and quick delivery. Happy shopping!

Regards,
Vevo Digital

Rated 1 out of 5 stars

Bought a windows pro license key and…

Bought a windows pro license key and now I keep getting a notification to activate windows. I am definitely hesitant to purchase another license key because I don’t want to waste more money. If someone from the company could help I’d really appreciate it.

January 1, 2020
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Reply from Vevo Digital

Hi Jared,

Sorry to hear about this issue! Please reach out to our customer service team—they’ll gladly help resolve this for you. We want to ensure you get a working license key and are satisfied with your purchase.

Regards,
Vevo Digital

Rated 5 out of 5 stars

Very pleased

Very pleased. I recieved my 12 month playstation plus membership in about 12 hours . I was worried at first as I've never ordered anything from vevo digital but now it will be my "go to site" for all my digital downloads.

December 29, 2019
Unprompted review
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Reply from Vevo Digital

Thanks for sharing your experience, Mark! We're thrilled to be your "go to site" and look forward to serving you again for your digital needs. If you ever have questions, feel free to reach out.

Regards,
Vevo Digital

Rated 5 out of 5 stars

2019 Office Home & Student Purchase

Purchased the 2019 office home and student for 29.99 instead of the 149.00 office had it at. Great price and easy to install on my computer. Using it now and have no issues. I was a little skeptical this was to good of a deal but read some reviews first about this company and very pleased so far.

December 28, 2019
Unprompted review
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Reply from Vevo Digital

Hi David,

Thank you for sharing your experience! We're thrilled to hear the installation went smoothly and that you're happy with your purchase. If you ever have questions or need any help, feel free to reach out to us.

Regards,
Vevo Digital

Rated 5 out of 5 stars

AWESOME, AWESOME, Totally AWESOME !

AWESOME, after graduating college and having downloaded MS Office thru the school free of charge, my Office license key was nullified when my school email addy was dropped a year later, leaving me w/dysfunctional office programs. Then I found Vevo Digital on a Google search, everyone else wanted 40 to 80 bucks as opposed to Vevo's $20 offer so I decided to give it a try. I followed all instructions (Make sure you have an updated MS account and keep that tab OPEN on your browser and VEVO in a separate tab, makes life easier!} Then purchase key thru VEVO and follow ALL steps w/confirmation e-mails. Once you acquired new key, switch tabs to your MS account and paste key, follow instructions to the letter although once download started I did tell download box to OPEN when finished. Took about an Hour. Again AWESOME EASY would certainly recommend ! I can now edit my Power Point and Word files again ! A fifth grader could do it !

December 27, 2019
Unprompted review
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Reply from Vevo Digital

Thank you, Rick! We're so glad you found the process straightforward and are back to editing your files. Your detailed tips will definitely help others too. We appreciate the recommendation and your kind words—it means a lot to us!

Regards,
Vevo Digital

Rated 5 out of 5 stars

purchase of office word

Hi - downloading office word was easy and it works well.

December 16, 2019
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Reply from Vevo Digital

Hi Jo, thanks for sharing your experience! We're glad to hear the download process was smooth and Office Word is working well for you. Let us know if you need any assistance in the future.

Regards,
Vevo Digital

Rated 5 out of 5 stars

I was a little skeptic at first

I was a little skeptic at first, thought it was to good to be true, bought office professional 2019 and checked it out to find out it was actually a Microsoft OEM product, all smiles now, thanks so much for the unbelievable deal and great communication when I addressed my concerns thinking something was fishy about your products. Highly recommended. Andrew, Canada.

December 16, 2019
Unprompted review
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Reply from Vevo Digital

Hi Andrew,

Thanks for sharing your experience! We're glad we could put your mind at ease and that you're happy with your purchase. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out.

Regards,
Vevo Digital

Rated 1 out of 5 stars

I still don't think I got the 25 digit…

I still don't think I got the 25 digit code or whatever I needed for my son to play this game. I was prompted to sign into microsoft and other websites that it said I already had an account for. I don't know...very confusing.

December 2, 2019
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Reply from Vevo Digital

Hi there, sorry to hear you’re having trouble with this. Please reach out to our customer service, and they’ll help you sort this out quickly. We want to make sure everything works smoothly for you and your son.

Regards,
Vevo Digital

Rated 5 out of 5 stars

Absolutely the best!

Absolutely the best! Thank you

December 2, 2019
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Reply from Vevo Digital

Thank you so much for your kind words! We're happy to know we could provide a great experience for you. Feel free to reach out anytime.

Regards,
Vevo Digital

Rated 4 out of 5 stars

Product is great

Product is great, download took forever. Maybe that was my internet?

December 1, 2019
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Reply from Vevo Digital

Hi Darlene, thanks for the feedback! We're glad you like the product. Download times can sometimes depend on internet speed, but if you face similar issues again, feel free to reach out—we’d be happy to help!

Regards,
Vevo Digital

Rated 5 out of 5 stars

Good

Good platforme and fast reponse

December 1, 2019
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Reply from Vevo Digital

Thanks, we’re glad you found the platform helpful and fast! Your feedback means a lot to us.

Regards,
Vevo Digital

Rated 3 out of 5 stars

Updated

Update: Vevo Digital reached out to me and stated that they would undergo a review to overhaul their verification system. They also reassured me that they do not handle the credit card info, but that it is handled by PayPal. I appreciate their timely response and willingness to look into the verification issue. After speaking with them I'm willing to give it another try sometime and hopefully the experience will be improved.

Original Post:
Tried to buy a $5 digital game so I could play it that day. My purchase was put "on hold" for verification due to some EU law about strong verification. When I looked into the law, it appeared that it was only required on purchases of somewhere around $20. Was asked to send a picture of something with my billing address. Finally got the game code after about 2 days. Could have got it by mail through Amazon faster. The whole thing just seemed sketchy.

Didn't factor this into my score, but felt it's of note. Right after dealing with them, my credit card was stolen for the first time in my life... Though I can't say for sure how it was stolen, I have some suspicions.

November 25, 2019
Unprompted review
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Reply from Vevo Digital

Hi Kyle, thanks for updating your feedback. We're glad we could clarify things and appreciate your willingness to give us another shot! We're always working hard to improve and your input helps a lot. If you ever have further concerns, feel free to reach out.

Regards,
Vevo Digital

Rated 5 out of 5 stars

I bought a digital game with 80%…

I bought a digital game with 80% discount and it arrived in 5 minutes.

November 22, 2019
Unprompted review
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Reply from Vevo Digital

Hi Eduardo, thanks for sharing your experience! We're glad to hear you enjoyed the speedy delivery and great deal. Hope you have a blast with your new game!

Regards,
Vevo Digital

Rated 5 out of 5 stars

All good

All good thanks

November 17, 2019
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Reply from Vevo Digital

Delighted to hear everything went well! If there's anything else we can help with, just let us know.

Regards,
Vevo Digital

Rated 5 out of 5 stars

Fast and Courteous and A Good Buy

I have edited this review because I initially posted a negative review that was the result of technical problems and a misunderstanding.

Let me say that the help the company gave me in unraveling my issues and getting the software working was among the best I've ever received, and the customer service rep was very understanding about my initial bad reaction.

I purchased a similar product from another online seller for three times the price, and it works, but I wish now I had bought both from Vevo Digital. Highly recommended if they have something you need.

November 4, 2019
Unprompted review
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Reply from Vevo Digital

Hi Randy, thanks for sharing your updated experience! We're thrilled to hear our team could help resolve the issue and make things right for you. Your recommendation means a lot to us, and we're happy you're satisfied with your purchase.

Regards,
Vevo Digital

Rated 5 out of 5 stars

Came immediately

November 2, 2019
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Reply from Vevo Digital

Thanks for your feedback, glad we could deliver quickly! If there's anything else you need, just let us know.

Regards,
Vevo Digital

Rated 5 out of 5 stars

Great MS Office purchase - very happy

Cheapest rate on MS office. Buying and installing was a breeze. Will def recommend and keep coming back

November 2, 2019
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Reply from Vevo Digital

Thank you, Jay! We're so glad you had a smooth experience and found our pricing valuable. Your recommendation means a lot to us—looking forward to assisting you again in the future.

Regards,
Vevo Digital

Rated 5 out of 5 stars

Great products

Great products, prices, and prompt service.

November 1, 2019
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Reply from Vevo Digital

Thanks, Robert! We're so glad to hear you enjoyed the products and service. Your kind words mean a lot to us, and we hope to serve you again soon!

Regards,
Vevo Digital

Rated 2 out of 5 stars

I bought two codes

I bought two codes. I was not allowed to just order 2 codes, I had to order one a piece. First code was immediate and amazing. Second code (same address and same info) required me to prove my address. So I did that asap. Waited 8 hours to get response. Then it says order "complete" so I was excited. However, my order did not come with a product key. I am trying to chat with them online but nobody is available to chat with. I wish I had bought it at amazon full price.

October 25, 2019
Unprompted review
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Reply from Vevo Digital

This is a very unfortunate review from our perspective.

It is clearly indicated in the delivery information tab on every product page that additional verification may be required for orders to be processed (and the terms & conditions every customer indicates they have read and agree to), and that the delivery time is up to 24 hours.

We also physically cannot be online to chat 24/7 as we're human and need to sleep and eat, we're also in a different time zone so this is incredibly unfair to expect.

We have responded to all of your messages within our 24 hour response period and as soon as we physically can which is normally much quicker.

Your order has already been refunded as explained in our most recent email to you.

Regards, Vevo Digital Support

Rated 5 out of 5 stars
Vevo Digital logo

Reply from Vevo Digital

Thanks, Usha! We're so glad the instructions were clear and easy for you. If you ever need help or have questions, feel free to reach out.

Regards,
Vevo Digital

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