Communication ist good. The booking process should be more transparent. The price showing is not the final price. The service fees and taxes aren’t shown.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Was struggling to purchase a ticket for the World cup game, England v Norway. Used Viagogo and tickets were in my app within the hour. And the result topped off a great experience
Everything worked out well with the tickets. I bought them very close to the event and received them one day before. Process was simple, the only thing I would like is maybe to be more transparent abo... See more
I was a little scared to use a resale platform but a friend recommended it. My friends and I were able to buy tickets last minute to see Bad Bunny in Paris, it was great! The tickets were sent promptl... See more
4.4
Excellent
6K reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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All went smoothly
All went smoothly. Tickets were valid. Communication was instant
June 13, 2026
Unprompted review
Prices were lower than other sites.
Prices were lower than other sites.
Easy to look up tickets pre-purchase.
Tickets were transfered in less than 5 minutes.
June 11, 2026
Unprompted review
Got the ticket on time
Got the ticket on time, it was valid. No problems. Highly recommended.
June 13, 2026
Unprompted review
I was guided by a third party AI on how…
I was guided by a third party AI on how to purchase tickets on viagogo, and it was a seamless easy process, got the tickets cheaper than original price. Got them same day of concert. Great experience. Bought with confidence.
June 7, 2026
Unprompted review
Ticket safely delivered and worked…
Ticket safely delivered and worked fine. Almost sold as double the price of face value, however I was happy and have enjoyed the show.
Thanks
June 5, 2026
Unprompted review
Disappointing Experience: Inflated Prices and Poor Customer Support
The price increased significantly during the purchase process, which was very disappointing. As this is a third-party ticket reseller, the experience was stressful because there was no certainty about whether we would actually receive the tickets. I purchased the tickets as a gift and immediately wanted to request a refund before the payment had even been processed from my bank account. However, it was extremely difficult to contact customer service, which only added to the frustration, ans the tickets had not been released from the primary seller. Overall, the lack of transparency, inflated pricing, and poor customer support made this a very negative and stressful experience.
March 24, 2026
Unprompted review
Fast and reliable
in the beginning I was a bit afraid of buying a ticket to Bad Bunny's concert 2 hours before the show.
But everything worked perfectly, the communication, the speedness from the site to share the status and to send the tickets.
I really trust the platform now and recommend.
May 27, 2026
Unprompted review
Got a last minute bad bunny ticket and…
Got a last minute bad bunny ticket and had a great time. The process on viagogo was super easy and quick. NO complaints at all.
June 1, 2026
Unprompted review
Those fees 😵
Really amazing experience purchasing tickets. However, paying nearly 50% of the value of the tickets in fees is outrageous
May 6, 2026
Unprompted review
Everything great
May 27, 2026
Unprompted review
Customer service is really nice
Seller uploaded wrong pdf and that caused so much of panic till last minute but customer service was really helpful and responded quickly and I got my tickets literally 2 hours before match thanks to customer service.
May 24, 2026
Unprompted review
Great Experience!
May 26, 2026
Unprompted review
Price and customer service
May 27, 2026
Unprompted review
authentic tickets at wonderful prices.
authentic tickets at wonderful prices.. Well done viagogo platform
May 26, 2026
Unprompted review
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