Via Removals and Man With A Van Reviews 

272
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The guys from VIA moved me from Lancashire to Aberdeenshire over 2 days. Can’t fault them for effort. After a breakdown on the journey up to Scotland the guys didn’t let me down and turned up at midni... See more

Rated 1 out of 5 stars

Booked weeks ago contacted a few days before to confirm job as heard nothing , they clearly had no recollection of my booking as asked me what I was picking up from them !!, day came for collection wa... See more

Company replied

Rated 5 out of 5 stars

Kas and his team were truly excellent and I couldn't recommend them enough. Vans and the team arrived on time, 5 guys worked tirelessly to load the vans, drive to the new house and unload, including... See more

Rated 5 out of 5 stars

Recently hired Via Removals for my move - I couldn't be happier with their service. The job was booked in right away as I made my call, was offered at a very affordable price compared to other local c... See more

Company details

  1. Moving Company

Written by the company

Are you looking for a reliable team for removals services near you? Via Removals is fully equipped to make your move hassle-free. We’ve over 20 years of practical experience in moving houses and offices in Lancashire, Yorkshire and North West. Our trained removalists can help you move your general furniture as well as more troublesome items like sofas, cupboards, fridges and gas cookers etc. Our Removals Services team is fully equipped for taking care of your possession. They will help you pack your household items, transport them to your new location and finally help you put everything together, exactly the way you wanted.


Contact info

3.9

Great

TrustScore 4 out of 5

272 reviews

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No recent history of asking for reviews

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3.9

All reviews

(272)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Great job on full house removal.

The six guys did a great job. Lifted all day, dismantled and rebuilt with ease. No fuss when we were delayed getting the keys. Nice bunch of fellas. One van was a bit smaller so had to go back for a second visit for just a few remaining items, no real bother. Would definitely use again, and recommend to others.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Sureiya

Great service and on time. We are very happy with the job they did. We would definitely use them again.

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent customer service and super speedy - we needed a rush delivery and these guys really helped us out in a very short space of time.

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Arrived before they said they would. They did the Job they quoted for with no hidden extras. Polite friendly and tidy. Highly recommended.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Move went ok

Move went ok, but beware if you get involved in storage as part of the package. They use a reputable storage facility but charge excessive prices, much more than the storage company themselves charge. If you argue the cost they hold your goods to ransom. So make sure the storage contract is in your name and not via removals or you will lose any right to control access to your furniture.

September 1, 2022
Unprompted review
Via Removals and Man With A Van logo

Reply from Via Removals and Man With A Van

Dear Carole,

We would like to apologise if you have felt this way.

We would like to clarify couple of things

1. We cannot find your name in any of our booking. The situation you are describing is to do with another customer called Beverley, who has already given us the feedback. We have tried to resolve the matter with her but she is not willing to accept any of our offers.

2. With regards to the storage prices, we are very competitive with our prices – Beverley did check the prices elsewhere (as she confirmed to us) and found our prices reasonable to go ahead.

3. Initially Beverley asked for storage on a short-term deal (2 months) and we offered the price we offer for short-term storage. Thereafter she started to extend the period of storage, and this is now 7th month and she is adamant that we should honour the same price as agreed in March 22.

4. As you are aware things/market has changed dramatically with inflation and high energy and fuel prices everyone has put their prices up. We cannot afford to offer the same prices as 6 months ago. But still we requested if we could meet up on a middle ground to which we are not getting any response.

5. We even offered partial refund on the move and we offered discount on the storage but met with no response.

We appreciate customers giving us feedback. However, in this situation it is not fair that 2 people leave feedback for the same thing.

We hope you will remove this review as Beverley has already left us a review to which we have responded.

Kind regards,

Via Removals

Rated 5 out of 5 stars

First time using removals

First time using removals. Highly recommend. Done everything I wanted them to do. great care when handling things. Reasonable price. I definitely use this service again. Great job!

September 12, 2022
Unprompted review

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