Via Removals and Man With A Van Reviews 

272
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The guys from VIA moved me from Lancashire to Aberdeenshire over 2 days. Can’t fault them for effort. After a breakdown on the journey up to Scotland the guys didn’t let me down and turned up at midni... See more

Rated 1 out of 5 stars

Booked weeks ago contacted a few days before to confirm job as heard nothing , they clearly had no recollection of my booking as asked me what I was picking up from them !!, day came for collection wa... See more

Company replied

Rated 5 out of 5 stars

Kas and his team were truly excellent and I couldn't recommend them enough. Vans and the team arrived on time, 5 guys worked tirelessly to load the vans, drive to the new house and unload, including... See more

Rated 5 out of 5 stars

Recently hired Via Removals for my move - I couldn't be happier with their service. The job was booked in right away as I made my call, was offered at a very affordable price compared to other local c... See more

Company details

  1. Moving Company

Written by the company

Are you looking for a reliable team for removals services near you? Via Removals is fully equipped to make your move hassle-free. We’ve over 20 years of practical experience in moving houses and offices in Lancashire, Yorkshire and North West. Our trained removalists can help you move your general furniture as well as more troublesome items like sofas, cupboards, fridges and gas cookers etc. Our Removals Services team is fully equipped for taking care of your possession. They will help you pack your household items, transport them to your new location and finally help you put everything together, exactly the way you wanted.


Contact info

3.9

Great

TrustScore 4 out of 5

272 reviews

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3.9

All reviews

(272)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great on the day service!

Called up on the day after a really stressful two days of moving out and after sending him picture of what needed throwing away, they were able to quote and be with me about an hour later! The guys were great with the fact I had a dog and checked before going into each room that he couldn’t get out the front!
Very happy and will be using them again!

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Helped make moving easy

Via did me a quote via video call and then put up with us constantly moving dates because our house sale fell through and our new sale took a long time. They were approachable and flexible.

On the day they turned up first thing and got almost our entire house loaded up within 2.5 hours.

Sadly the van wasn't quite big enough. They were going to do a second trip to get the rest of the stuff, but actually managed to find a second van in the early afternoon for us and go back for the second load.

At the other end, unloading was really efficient and they put everything where we wanted it and managed some tricky maneuvers. They also sent another 3 guys to get the job finished move quickly.

Via were really approachable, flexible and did a great job on the day. Always easy to get in touch with. The flexibility was really important for us - so many others charged so many random surcharges. Via made it simple.

Thanks Kass and all the team.

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

Quick move for a commercial marketing firm

We are a commercial marketing firm and required moving from Ribchester to Hope Park offices, Bradford. We recieved 3 quotes for the move. We were quoted 1900 for an office move plus transport obviously. We have been asked to review the company. Initial call for quotation was brilliant. Not speaking to a call centre or lead generators. This is a field we understand in the busines world. Direct contact with a gentleman called Kess, lovely fella who explained the move and the price. After this we called back after careful review to book the job in. Won for us on direct communication and being polite and decent. 3 gentlemen turned up to do the job. Explained what was needed to move and went ahead and did just that. New office keys and door code explained..no headache...no stress...no problems...paid 2000 as extra for a well done. And cannot see how a job like this took only 7 hours from start to finish moving 14 people desks and 2 laser printers! Top lads, hard workers. Lovely firm. Thanks and would definitely recommend.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

They have the worst services ever

They have the worst services ever. I called them on the 19th and I spoke with them and they give me a fixed price of £80 for 2 man and one hour. The next day they came at 10am and start arguing with my mom asking her for £160 instead, and they stopped even removing the furniture, my mom and brother started to remove them downstairs. Then I went and spoke with them, asking why you give me a fixed price yesterday and today you are changing your mind, he got angry and started to throw the things down and just broke the things. I called the manger and he was rude too. But I called the police anyways and they will deal with them.

This company is not recommended at alllllll.

Oh so then your staff throw our things and break it, is that how they should act?

And now you saying language barrier, I’m the one that spoke with you yesterday and you have gave me a fixed price. And when I told you today I called the police you told me it’s nothing to do with the company it’s the staff who acted that way. Well you should know that you are responsible for the staff too.
And please yes send me the call recording for yesterday and today. So that I give it to the police.

And if you are talking about honesty, you should be honest first. Because every single words I said is the truth. You was being Sarcastic with me when I called you.

And you should as well fix the things that they have broken.

January 20, 2022
Unprompted review
Via Removals and Man With A Van logo

Reply from Via Removals and Man With A Van

replied by David
i m sorry you have had bad experience with my staff please note this and make changes if needed for your feedback.
i would like to talk on point s what i have noted from you this morning when i spoken with you for 5 minutes
1. we always do minimum 2 hours booking and we charge £80 per hour for 2 men if less then 25 miles radius if over price may change
2.we have recording for your self which we can send you to listen it says clear our staff has said we charge £80 per hour and it will be minimum 2 hours booking you said ok
3.we also noted after speaking with you and your mum there is issue of language barrier
3.we did not break any thing and we refused to do the job because your behaviour you and your mum used bad words we do not tolerate this kind of language we are sorry
4.we do not change our price s like you have explained we think you should speak and write reviews with honesty and truthful bases also you have spoken with kass he given you discount because you did not under stand our staff fully but your mum has not got enough money to pay and you took revenge writing bad feedback thank you we will continue to deliver service and will always improve cheers

Rated 5 out of 5 stars

The Best of the Best.

The team were very helpful and polite and they did a great job and took all the contents of our home into storage. When we found our new home they did the same excellent work in reverse, and even plumbed our washing machine in for us. They deserve top marks. I'd recommend them to anyone.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

I've used this removal firm five times…

I've used this removal firm five times this year and they are excellent. Everyone they sent was; helpful, polite, professional and hard working. Their prices are very reasonable and I would recommend them to anyone. Thanks again guys!

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent removal company

We used via removal company for our recent home move. They were very professional since the first conversation I had with them. Most companies ask for upto 6 weeks notice for removal. Via Removals are very flexible. They were ideal for our circumstances. They transported our belongings with great care. They unpacked everything very carefully and placed everything as per our instructions. They were respectful of the house and made sure the house was clean after the job was completed. I have no hesitation to recommend them.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

I reached out to Via Removals very…

I reached out to Via Removals very close to the move out date. Kass responded to my request and called me even though it was late in the evening. He went through my requirements and provided me with a very reasonable quote. I was very stressed as I didn’t have any movers 2 days before the completion date but Kass provided me the assurance that they would be able to accommodate me and would help with move in exactly the way I wanted.

Thanks Kass. I would definitely be using your service if required in future and also would not hesitate to recommend to my network.

Regards
Raj

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company

Helpful, efficient, job done. Quick and easy. No problems. No questions. No hassle.
Couldn’t recommend this company any more. Most certainly will use again!! Bang on

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Simply amazing

Quick, efficient and cost effective. Kaz and his team are top tier and are definitely professionals on the tetris scene. Cheers fellas!

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Best Removals Company!!

Kaz and his amazing team are very helpful and accomodating.
Despite rescheduling 3 times Kaz has been very calm and supportive of our situation.
Highly recommend this removals company.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Via removals were hard working and…

Via removals were hard working and efficient. They managed to fit us in for same day emergency removal of some very difficult to remove furniture. Thanks guys. Keep up the good work.

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant job done by kass and his team…

Brilliant job done by kass and his team
We moved 4 bedroom s house from Manchester to Kent all packed and moved well
Very cost effective
Been on time
Done my items Dismantle and reassemble
Store items over night free
All over job done highly rated
Keep it up kass

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Via removals provided an excellent and efficient service on moving day. They made the moving experience less stressful for us. Thanks very much!

October 10, 2021
Unprompted review

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