Via Removals and Man With A Van Reviews 

272
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The guys from VIA moved me from Lancashire to Aberdeenshire over 2 days. Can’t fault them for effort. After a breakdown on the journey up to Scotland the guys didn’t let me down and turned up at midni... See more

Rated 1 out of 5 stars

Booked weeks ago contacted a few days before to confirm job as heard nothing , they clearly had no recollection of my booking as asked me what I was picking up from them !!, day came for collection wa... See more

Company replied

Rated 5 out of 5 stars

Kas and his team were truly excellent and I couldn't recommend them enough. Vans and the team arrived on time, 5 guys worked tirelessly to load the vans, drive to the new house and unload, including... See more

Rated 5 out of 5 stars

Recently hired Via Removals for my move - I couldn't be happier with their service. The job was booked in right away as I made my call, was offered at a very affordable price compared to other local c... See more

Company details

  1. Moving Company

Written by the company

Are you looking for a reliable team for removals services near you? Via Removals is fully equipped to make your move hassle-free. We’ve over 20 years of practical experience in moving houses and offices in Lancashire, Yorkshire and North West. Our trained removalists can help you move your general furniture as well as more troublesome items like sofas, cupboards, fridges and gas cookers etc. Our Removals Services team is fully equipped for taking care of your possession. They will help you pack your household items, transport them to your new location and finally help you put everything together, exactly the way you wanted.


Contact info

3.9

Great

TrustScore 4 out of 5

272 reviews

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3.9

All reviews

(272)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

We had an appointment at 10 am

We had an appointment at 10 am. They finally showed up at 02pm
They were ok. Not better than ok. Me and my friend moved most of it.
Not impressed by their organization and the commitment to the job.
But nowadays who’s committed anyway?!

Answer to viaremoval answer:
So of course you believe it’s not ok to let someone in the middle of a move but it’s ok to let the other one waiting 4 hours?! You’re out of your mind…
Your early customers decided to change their mind and you took the decision to accept it. With this decision you put me in trouble.

Regarding putting my friend at work… when I see 2 guys tired and not effective I take things in hands. Especially on an hour rate. Because your lack of efficiency cost ME money

But I got it, never your fault, never your responsibility but at the end of the day you didn’t do a nice job and that’s fact.

You made the schedule, you gave a time and you were 4 hours late. What means that my entire day was destroyed and you increased a already very stressful day

It’s just fair to let other people know how you work and that at the end of the day, you’re more effective answering reviews online than being on time and helping customers 😉

May 10, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

replied by sam
i m sorry to hear we were not on time please remember what we have done for you we kept updated you and told you we are moving elder people they have told us we have few large items to move but on the day they decided to move everything else we can not leave any our customer in half way and go to second job its not correct way to deliver customer services second point you have decided your self to get your friend to work not us that is we do not control people choice and you were on hourly rates you saved money for your self but thank you for your feedback

Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly and kind manner. Easy to organise. Always answer your query.
They came on time to move a big sofa and they were super quick, professional and nice. I will definitely be using this company again.

April 30, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

thank you

Rated 5 out of 5 stars

Via Removals we’re excellent

Via Removals we’re excellent. The guys were careful with our items. They were hard working and efficient. They made the whole moving day stress free. I would highly recommend them.

April 28, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

thank you

Rated 5 out of 5 stars

We had an upright piano and 2 huge…

We had an upright piano and 2 huge sofas removed. The 2 chaps arrived at the time they said they would. They worked so fast moving the items with ease. Very efficient , professional and very polite. Would definitely recommend.
We wish them the best
Mr&mrs Mcbride

April 22, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

thank you

Rated 5 out of 5 stars

Excellent service from this company.

Excellent service from Umer Nad and Shzad who were very efficient and took time to look after my belongings. They were also friendly and polite.
I would recommend this company.
Susan

April 18, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

thank you

Rated 5 out of 5 stars

Needed something moved urgently and…

Needed something moved urgently and found VIA on line. Kes and his colleagues went beyond what I expected. I was very happy with the work and would recommend VIA.

April 13, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

thank you

Rated 5 out of 5 stars

Brilliant job from the lads yesterday…

Brilliant job from the lads yesterday moving us to our new house, turned up prompt, loaded up the van with care, waited patiently for ages for the solicitors to get a move on and did more than what was asked for, highly recommend this company, thanks again.

April 7, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

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Rated 5 out of 5 stars

Last minute rescue by Via Removals

Rang Via Removals extremely last minute and they came to the rescue, reasonably priced and the guys Umer and Nads did an outstanding job moving very heavy and awkward items. I would highly recommend them

March 31, 2022
Unprompted review
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Reply from Via Removals and Man With A Van

thank you

Rated 5 out of 5 stars

Wonderful, slick experienced

The gang of operatives were professional, polite, respectful and friendly. My house move was from two pick ups and the transfer of my items to my new property was streamlined and slick. Kas provided the correct number of trucks and to put a sugar coating the cost was acceptable.
I would highly recommend.

March 13, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing job done by via removals and…

Amazing job done by via removals and storage i had storage and packing and unpaking done and dismantle and reassemble few items also had cleaning done we will highly recommend this company and specially trained staff very good experience with kass and all the team just amazing job booking made via video survey with kass brillent man and gone above and beyond

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Kass and his two employees collected…

Kass and his two employees collected our items from store and travelled to our home some 180 miles, offloaded and returned home. They completed the job as agreed price and we were pleased with their service. Thank you.
Brian and Elaine

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

I have never dealt with such a…

I have never dealt with such a professional company until today. Kaz and his team came to my rescue after the removal company I had booked in for my house move let me down on removal day. I rang before 9am explaining I had been let down and got a call back within 10 minutes confirming 3 removal men would be dealing with my house move. They arrived at the time I was told to expect them and nothing was too much trouble for them. The removal men were all really polite and friendly. They were excellent and put everything in all the rooms I asked them to when they arrived at my new home. I will for ever be indebted to them. Thank you for the amazing service.

February 11, 2022
Unprompted review

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