Vickers HiFi Reviews 

535
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Picked up an absolute bargain, one of the remaining new stock of Cyrus 82 amps. Great service and support helping me through a minor issue expertly. Thank you!

Rated 5 out of 5 stars

I decided to update my speakers by buying the Roksan TR5 x2 replacing Roksan TR5. I am running speakers with Roksan K3 Integrated amp, Roksan K3 Power amp and Cambridge Audio woofer. Quality of TR5 x... See more

Rated 5 out of 5 stars

After sales service Purchased roksan Darius s1 speaks 4 years ago just recently one driver in the speaker stopped working so called David and explained and no quibbles the speaker was sent back re... See more

Rated 5 out of 5 stars

Needed a new cartridge on my concept turntable and took it in for ‘Vickers’ to fit a new one. They recommended 2 alternatives , be it one was quite a bit more expensive which l went for as an upgrade... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Vickers HiFi was established way back in 1967, originally based in the heart of historic York. We have moved with the market and grown over the years, which meant we needed more space in store and larger warehousing to support our online shoppers. So, in 2009 we relocated to much bigger, modern, purpose built premises with our own car park, based on the outskirts of the city. With over 7,500 square feet of space on site including showrooms, three demonstration rooms and warehouse storage, we believe there is no better presentation and selection in the area. You can see the best of what we have, from furniture, to home cinema and HiFi, in our York showrooms There is more space than you get on the high street, free parking and a no-pressure atmosphere, allowing you to choose from the world’s leading brands such as Arcam, Audiolab, Astell & Kern, AURALiC, Clearaudio, Cyrus, Dali, Denon, Grado, HEOS, Krell, Marantz, Martin Logan, Michell Engineering, Mission, Monitor Audio, Musical Fidelity, Onkyo, Pathos, Pioneer, ProAc, Pro-Ject, QED, Quad, Roksan, Ruark, Sennheiser, and more. Along with stocking the finest Amplifiers, Turntables, CD Players, DAC's, Headphones, Radio’s, Network Streamers, and Loudspeakers, we also have a wide selection of quality accessories and portable devices, all of which allow you to enjoy your music at its best. Our webstore uses the latest technology to provide a secure environment for you to make your purchase, which will then be dispatched safely and efficiently. Our aim is to provide our customers with the ultimate enjoyment from their music or film collections, because music and technology is our passion. Whether you're buying your first system or just looking to improve your listening experience with better equipment, we can help. Our staff are all audio enthusiasts who provide a bespoke service to ensure you receive the system that best meets your needs. Whether you are considering making a purchase online or in store, it's always reassuring to know that the company you are buying from has the experience and knowledge to answer your questions. If you require a demonstration of any of our audio products please call us on 01904-691600 and make an appointment


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a pair of Sennheiser Momentum…

Ordered a pair of Sennheiser Momentum 2.0 AE headphones. Vickers Hifi gave me a pair at an excellent price and were very customer friendly as you can call them direct instead of having to go through robots. Well done.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Vickers hi fi & ORIGIN LIVE Resolution mk5,Origin Conqueror arm.

I eventually took the dive and purchased the origin live resolution mk5 turntable, with the Conqueror arm and Ortofon Cadenza black moving coil cartridge. After visiting a few dealers and going to some hi fi exhibitions. I narrowed down my selection the favourite being the origin live. Eventually I did the purchase on Vickers easy to use web site.i spoke to them a few times and the people I spoke to were very polite and helpful I must mention David in particular.
The turtable arrived and I took my time setting it up accurately. I have now had a nearly a terrific year with this wonderful piece of audio equipment, I know I am fortunate to afford such a piece of equipment. But if my review helps anyone that is great news.Vickers were terrific, well informed and helpful purchase.As far as the Turntable is concerned, the Origin replaced my old Michell orbe which is a great turntable, but this origin is just so much more clear,open and detailed. I should think some far more expensive turntable manufacturers are looking over their shoulders wondering how origin created such a beautiful sounding turntable. I know this is more than many people would spend on a turntable, but once lived with and set up in a good system it should satisfy you for quite a few years. I put on vinyl I may not have heard for many years and I sit back with a large grin on my face usually.i have been building up to this system for 40 odd years and the origin live resolution is the icing on the cake.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Royal Mail never delivered :(

After Royal Mail said they delivered my parcel with a phantom signature David was quick to get on there case and sent me a rapid replacement , absolute 10/10 5 star company who will be my go to for my future hifi needs! Excellent!:)

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

After a delay which was out of Vickers hands, I’d like to extend my thanks to David for a great transaction. Very pleased with my set up now.. very helpful and friendly place to do business with. Much impressed and much obliged

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Cyrus Mono X 300 Signature power amps

I would like to take this opportunity to thank David at Vickers HiFi for outstanding service. David was extremely helpful regarding my purchase of two Cyrus Mono X 300 Signature power amplifiers (mono blocks) Unbelievable improvement over normal power amps the difference is staggering.

He also suggested because I already a Cyrus Pre-XR it would for a small price to have the case changed to Phantom black to match the rest of my new setup.
So pleased I did looks and sounds stunning it was also suggested to change from a cheaper XLR to the Chord XLR Signature Tuned Array.
Glad I did it has brought unbelievable clarity to the system expensive (yes) but worth every penny.
Summing up thanks very much for sterling service and professional advice.
Highly recommended hope to return one day
Regards
Paul

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Arcam Musicboost S bargain & great service!

I noticed a product for sale on eBay, contacted them directly, and asked how they would like me make my purchase, I was told there website, probably better for them, and myself. My Arcam Musicboost for the iPhone 6/6s was received a few days later. A bargain price, a fantastic product. The DAC takes the iPhone music to a different level. It is a shame that the product is not available for other iPhones, a bargain price for something that was originally £129 for less than £30. A bargain along with excellent service! Thank you!

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Vickers HiFi - for an excellent demo and a wide choice...

I have visited Vickers several times in the last few years to see what my next HiFi upgrade might include, listened to some speakers and chatted to David and learned a few things. Lockdown ended those visits but I did buy an amplifier on line, which arrived very quickly and safely - excellent.
Fast forward a few months and I decided to explore new speakers to go with the amp so phoned and arranged an appointment to review the new JBL L52s. We arrived on time and spent a very enjoyable hour listening (with the same amp too) to the JBLs, exploring some alternatives, talking music and HiFi. The demo was excellent and the JBLs really appealed to us so we bought them and they are entertaining superbly as I type. A very enjoyable and successful experience - many thanks!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction. David was very knowledgeable about the product I was purchasing - impressive given the vast range they supply.
Price was very competitive, and included courier delivery which arrived on the day it was promised.
Delighted with the speakers so all good !

July 31, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible delivery of vintage CD player.

Bought a Marantz CD12/DA12 from their Ebay listing. Advertised as "Rare, 1 in 100 player in excellent condition".
They assured me that it would be suitably packed.
The photo of what arrived is on Google review.
They treated it like a heap of potatoes.
28KG of rare vintage player packed with no protection in a flimsy box, such that the box was splitting open on arrival.
Player was scratched by its own plug and won't open the drawer. Unsurprisingly as there was zero impact protect.
Player and customer treated with complete contempt.

July 20, 2021
Unprompted review
Rated 3 out of 5 stars

Wasted trip.

Visited their store to find that it is shut. Website invites customers to visit, and said nothing about closing. They’ve since responded to this review to say they open by appointment but there was nothing on the website or outside the closed store to say this. Wasted 30 mile journey.

May 20, 2021
Unprompted review
Vickers HiFi logo

Reply from Vickers HiFi

Wise to call and check we have what you are interested in at least but I take your point, could be clearer that we have not yet fully re-opened, apologies for your inconvenience. Regards ...David

Rated 5 out of 5 stars

First class service

First class service. Was a bit confused by their website at first as there was no "add to basket" option for the item I wanted. Emailed them and received a call from Mr Vickers himself. Did the necessary over the phone and received fast (free) delivery via DHL. Recommended!

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Bought a QUAD streaming system plus…

Bought a QUAD streaming system plus speakers. Assisted at every stage. Good online hi fi dealer that will never mind speaking over the phone rather than doing everything online...the human touch?

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Marantz CD player

Just bought a Marantz CD player from Vickers - being technically ignorant, I greatly valued their friendly, helpful approach and also the very rapid delivery of the player - whose performance is excellent.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Very great experience

Very great experience! I purchased the coolest radio ever! What's more, is that it was delivered at the exact day as stated. Thank you so much!

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

An excellent service indeed.

An excellent service indeed. And this during an international emergency.
Will always consider purchasing from Vickers HiFi when the need or urge arises.

April 21, 2020
Unprompted review

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