Victoriana Nursery Gardens Reviews 

377
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the plants, noting that they arrive in robust health, beautifully wrapped, and ready to thrive in their new gardens. People also deeply appreciate the remarkably prompt delivery services and the helpful updates provided consistently throughout the entire shipping process. Some reviewers were not happy with the disappointing seed germination rates or encountered poor plant quality when receiving specific orders. Consumers additionally mentioned that certain items unfortunately arrived damaged during transit or sadly failed to thrive long after delivery. A few individuals noted issues with missing replacements or experiencing difficulties with specific growing outcomes.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with healthy, sturdy, and... See more

Quality

Users describe positive interactions with quality, noting that most consumers receive healthy, sturdy, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that plants generally arrive quickly, on... See more

Order

Reviewers mention positive feedback about order experience, highlighting fast delivery and careful packaging... See more

Service

People report positive experiences with service, highlighting fast and careful delivery alongside helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Items arrived on time. Ordered saffron crocus and thought I was receiving dormant bulbs but surprisingly got live plants. Was very happy about that and I look forward to seeing the flowers. Items were... See more

Rated 5 out of 5 stars

Love this company. I ordered a tamarillo plant for myself and one for my mum. Unfortunately the first delivery was damaged by the courier, but Victoriana Nursery Gardens were brilliant about rectifyin... See more

Rated 5 out of 5 stars

Very impressed with service of Victoriana Nursery Gardens. My Black Mulberry tree (of nursery rhyme fame -"Here we go round the Mulberry Bush!) arrived this morning -well-grown & packed so well - an... See more

Rated 5 out of 5 stars

Lots of information about the plants and how to look after them. Good management of difficult to manage goods from the point of view of sending them when they are ready but collection also available.... See more


Company details

  1. Garden Center
  2. also in
  3. Plant Nursery
  4. Seed Supplier
  5. Wholesale Plant Nursery

Written by the company

We are a second generation small family, horticulture business in Kent with a passion for growing plants. We offer a wide selection of fruit, veg, herbs and flowers for your garden. Everything we grow to sell is ready for you to plant in your garden and grow on for the ultimate backdrop to your home. Whether you are wanting to grow your own food with companion planting or create the perfect herbaceous garden we can help with it all. As well as offering a large selection of fuchsias we also save our own tomato and chilli seeds (which are DEFRA certified) including many heritage varieties. We grow using traditional methods, without pesticides or insecticides (no-one wants to eat those!) at our nursery in Challock (between Ashford, Faversham, Maidstone and Canterbury), although we are no longer open to the public (this gives us more opportunity to concentrate on growing plants for you) we do offer a click and collect service as well as a full mail order service all over the Country. So whether you are looking to plant an orchard or grow soft fruit for a long term food providing garden, grow delicious vegetables or herbs (with so many incredible flavours, textures and vitamins) or add some colour with our stunning ornamental and flowering plants we have what you need and we can deliver it to your door. Our passion is plants, all year round!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

377 reviews

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4.3

All reviews

(377)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Best for Chilli seeds

Always my first port of call for chilli and tomato seeds. Never had an issue with delivery and quality of product. Most importantly the chilli seeds are always true to type, unlike some you get from other sites. Would recommend to all.

October 26, 2026
Unprompted review
Rated 1 out of 5 stars

Promised replacement plants never arrived.

Promised replacement plants never did arrive. I reached the point where I couldn’t be bothered to communicate with them further as it was a total waste of my time. They clearly work on the basis that eventually people will just give up trying to get decent plants or a refund.
Dreadful way to treat customers. I shall avoid this company in the future.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice plants arrived safely

The fuchsias arrived safely, well packed and in good condition. 2 of them were actually flowering. Service was very fast and the plants arrived when expected. I would definitely recommend this nursery.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Lots of information about the plants…

Lots of information about the plants and how to look after them. Good management of difficult to manage goods from the point of view of sending them when they are ready but collection also available. They follow my instructions about leaving goods in a safe place. The plants are healthy and grow well.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Online order

I ordered two Fuchsia plants, which were dispatched quickly. They were securely packaged, to protect against damage in transit. The plants are very healthy. I can't wait to see them in bloom. Thank you.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and Communicative

I found the company to be efficient and communicative.
The Tamarillo Tree Tomato plant I ordered was healthy, sturdy and packed with care. I was kept informed at each stage of the package's journey. My experience with Victoriana Nursery Gardens was wholly positive.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

When ordered they kept me up to date with each process as it happened by email from ordering to posting out and was delivered the day after posting. Great service really helpful and good prices too.
Thank you

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent supplier

An excellent supplier. I have ordered quite a few herbs and they have always been very impressive plants. Delivery time and packaging are excellent.

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

Not plants just broken branches

Not very good quality plants but just some broken branches with no leaves.
A complete waste of money, as the plants were very expensive - not nice to be treated this way from the moment they got real money not fake.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered some fuschia plants online to…

I ordered some fuschia plants online to be delivered to my sister, who lives fairly close to Victoriana, as I live 100 miles away.
Victoriana kept me informed at each stage of packing, posting, etc.
My sister was thrilled with the plants. They were in really excellent condition, quite substantial, in good-sized pots.
I was notified when to expect delivery, and it was on time.
Everything was a great experience, and I recommend Victoriana Nursery for beautiful, strong plants, and excellent customer service.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with service of…

Very impressed with service of Victoriana Nursery Gardens. My Black Mulberry tree (of nursery rhyme fame -"Here we go round the Mulberry Bush!) arrived this morning -well-grown & packed so well - and I'd only ordered it on Monday , and here it is 2 days after.
Many thanks Victoriana - will be passing word round & see what other things you grow.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Mail order perfection

My (mail order) plants were delivered on time in tip top condition. The plant packaging is the best I have seen in mail order plants, and I would not hesitate to order from Victoriana Nurseries again. Class company to deal with!

August 14, 2026
Unprompted review
Rated 3 out of 5 stars

not as good as usual

Just received a very sad 10cm high raspberry plant with tiny leaves for £13.95 and £100 of myob and various other small perennials that are half dead. Yes we are in a drought but my other plant orders have all arrived super healthy and flourishing. Have been buying from Victoriana for years but will hesitate to order again.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised.

I honestly did not know what to expect from a nursery who has no presence on social media. I was so excited and pleasantly surprised 248when the not so common herbs arrived. They were well packed and survived the heat. I can definitely recommend this nursery and will order more herbs once I can make place for more pots!

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality plants

In my opinion the plants purchased from this company were simply divisions torn from a mother palnt, the thyme had been place into a pot with a black soggy compost and no signs of root.
I had high hopes which were not fulfilled.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

0% germination of seeds

0% germination of seeds - chillies and tomatoes.
Grew other varieties in exactly the same medium as the seeds from this supplier but sadly I had none germinate.

Ah well, lesson learned

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. It’s super efficient, feels very customer orientated and plants were delivered in superb condition. Would also commend them on using plants wrapped in newspaper (wrapped in a small plastic bag) vs plastic pots. Would definitely use Victoriana again

July 30, 2026
Unprompted review

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