Victory Cruise Lines Reviews 

I rate Victory Cruises as five star. I love the small ship intimate atmosphere. The service onboard is exceptional from the room steward to all the food and beverage workers. They make you feel like family and truly strive for exceptional service. Our destinations were interesting and fun and I enjoyed the included excursions. My husband is physically disabled and everyone helped accommodate his needs so that this was truly an enjoyable vacation for both of us. I’d like to recognize our waiter, Ismael, food and beverage manager, Preston and room steward, Achmad who went above and beyond providing us with outstanding service. We have been cruising with the large cruise lines for years and I can say without a doubt that this has been our best cruise experience. We will definitely book with Victory again.

Our underway experience was delightfully outstanding with superb food and drink, and a very attentive staff. However, the precruise experience was dreadful. I attempted to contact the Victory Cruise Lines staff numerous times with limited or no response. The lack of response was disappointing, and not reflective of the on-board experience.

loved the food, that was exceptional!
staff was good (except for excursion director), entertainment was fantastic. the overall staff was friendly and helpful. our room, 350, was great. I felt safe on Victory II on the unpredictible Great Lakes. and, the opportunity to cruise on a small ship on the Lakes was very special.
the shore excursions not so much... The director of the excursions was inexperienced the great ones were too short (botanical gardens, railroad museum, Ships of Muskegon) and the average ones were too long. To not have transportation from the shipping dock in Thunder Bay was the last straw. take a taxi? there were three busses running included excursions back and forth to town, if you weren't on an included excursion you were on your own. of course the 1000 passenger ship was allowed to use the cruise ship dock - it is a matter of money. that was poor planning. this group on Victory II, which was very elderly and generally not mobile, probably had a better experience on the included excursion than those of us who simply wanted to visit the town. The experience of The shore of Lake Superior was terrible, we were taken to the shore and basically sat under a picnic shelter with no guiding at all along the shore. by contrast, Exploring The Keweenaw was extensive and fun for almost no more money. Zodiac experience was exciting, the most exotic and strenuous on the trip. it was great!
AND, the link to excursions and activities is NOT an app, an app is an application. the tool is a link to a web site. pretty much everybody preferred a piece of paper each day. the nightly preview didn't include the obvious stuff - such as the rapid exchange of passport (we get our passports, then immediately after crossing the border turn them back over to Victory) was not clear - going over the shore excursions for the next day was redundant, giving complete details about entering a country, receiving and returning passports was essential. we have been on multiple cruises on ships from 30 passenger to 4000, and we know how this works. maybe i would cruise again on Victory - with reservations and with greater clarity regarding the ease/difficulty of excursions. it was just to easy for us.

Service and meals were outstanding. The on board entertainment was very good. The size of the ship was conducive to friendly interaction with staff and other passengers. The all inclusive feature was great. The cabin was small, but arranged very well. We had great time.

The ship looked like “no frills” from the outside but it
Was fancy all over the place. I’m glad that the Compass Lounge was open just about all day. The staff was friendly and helpful. I enjoyed the two arts and crafts classes. I liked the nightly entertainment and I enjoyed dancing with my new friends (including
My brother). I was even on my first international flight.
I hope in the future to go on this cruise line again. I would recommend this trip to other people. Since the staff collected our passports, they should’ve stamped them.

The presentation & taste of food was excellent. The Tuscan Stone Grill was a unique experience. Sid, our room steward, was friendly and very attentive to our needs. The music was perfect and the included tours were paced for us seniors.

The entire crew of the Victory II made this trip so good. Jo our cabin steward, Rochelle our server, Sachi our bartender, Max our server, I did not meet anyone who was not willing to help and do anything to make this cruise great.

The staff on the ship: wow! They were all wonderful: congenial, helpful, and professional.
Big shout out to cabin steward Louise, waiter Jeff, and bar waitress Sarah.
Each meal was a treat! Bravo to the kitchen staff.
The ship's decor is ready for an update. The heavy draperies/valences and velvet sofas look and feel quite dated.

Food very good. Great service from Maria. Liked having cabin windows low enough to see out of.

It was a great trip with interesting stops. The locks were of particular interest. The entertainment, service and food was wonderful. The last night was very confusing when we were told that we had to plan for an early morning disembarkation and take a 2-hour bus to Toronto. Then, the next morning we were told that we had the option to stay and complete the itinerary to Toronto. We were backed and vacated our room by this time plus we were told that we would loose our included transport to the airport if we stayed onboard. So, we took the uncomfortable bus ride. The bus took so much time that we suspect that the few who stayed on the boat, beat us to Toronto. It was so confusing and a poor ending to what had been a wonderful trip.

The staff, food and drinks were excellent. The cruise band was very talented. Going to the Great Lakes is worth the trip (this was our 2nd time although with a different group).

Personal service, small ship. Great food, service and excursions

The staff and service, all exceptional! The food was excellent as was the band!! I learned a lot as well!

Crew was efficient and friendly.
Food was very good. Some nights the menu choices weren’t as good as others.
Upstairs buffet was mediocre for
lunch .hamburgers and hot dogs were sitting around for a while and not cooked to order.
Entertainment was excellent.

Victory 1 was a wonderful ship to be sailing on in the Great Lakes. The staff was great, very friendly and accommodating.
Food was outstanding whether it be breakfast, lunch or dinner. The Tuscan Stone Grill added a bit of exclusivity to the dining experience. Cooking the proteins on a blazing hot lava stone was fun.
The shore excursions were well done.
The best place to sit at night to listen to the fabulous band was in the Tavern. Away from the crowds but still loud enough. Plus the entertainment and excellent service from the bar staff, especially Putu made our time on the ship truly memorable.
All in all, Victory Cruise Lines was the best way to travel the Great Lakes.

We've done six ocean cruises, six river cruises, and now one Great Lakes cruise. What made this such a wonderful experience was the combination of accommodations, amenities, crew, and yes, even fellow passengers. You can't account for passengers, but what you could account for was all excellent! Thank you so very much. This was a treasured experience.

The food was the best we've ever had on a cruise. Your crew was exceptional, remembered our names and what we liked to eat & drink. We enjoyed the band & how everyone fit in the Compass Lounge each day. Enjoyed the crafts by Cindy. Great craft ideas. The ports were all good. If we had a complaint it would be Niagara Falls needs to be longer. It was a super busy day, but we only had time to walk to line for mist boat, take the boat tour, & walk back to bus. No time to shop or look around. Would be nice to have an all day option.

Everything from the food to the entertainment to the workers were beyond our expectations. Highly recommend this cruise.

The staff was fabulous, especially Wendy and our primary waiter Tyrone.

The food & presentation of same was always wonderful. The LakeLorian, staff, and especially the band & singer were all great. We had a wonderful time dancing to their music. Sachin, the bar tender was super.

The main issue we had was with the technical hiccups with the Victory app & problems with excursions (trolley not picking us up as scheduled and having to walk back to ship. Docents not provided at one stop as promised. Site visited not open.) Excursion director was not on top of getting promises kept and expectations met.

We had a great time.