I do not recommend it at all, it is not a good store at all and there is no responsive support from you
Video Game Box
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See what reviewers are saying
I purchased a nintendo 3ds xl it was in stock when ordered, then after opening paypal dispute as not received it, I was told it would be sent out on 24th October express delivery, now 4 days later no... See more
They've taken my money and haven't delivered my item, i've tried contacting them on their site and Twitter but have recieved no reply. I would highly recommend avoiding these thieves even if it costs... See more
Placed my order on 27th May for two Nintendo games as a birthday present (date now passed) Did not received the games or any response to my many tickets titled 'Where is my Order' This company ha... See more
Company details
Information provided by various external sources
A UK registered independent gaming company. We sell New & Pre-Owned Video Games, Consoles, Downloads, Accessories & Gadgets inc Headphones, Lego, Board Games etc... All orders dispatched from the UK via 1st Class Royal Mail. Dispatch emails are usually received same day as order. We also offer Signed For & Next Day Delivery options at a small cost. Exceptional delivery speeds, customer service & specialists in our field. 14-Day hassle free returns.
Contact info
United Kingdom
- cs@videogamebox.co.uk
- www.videogamebox.co.uk
People also looked at
Quick delivery.
Great service. The game arrived a day before it was due to be released.
I will be using this company again.
As fast as Amazon Prime
I was used to buy all my games from Amazon, mostly for the one day delivery.
The first item I ordered from VideoGame Box came the next day and I am very satisfied with that.
I didn't dealt with CS because I had no issues but I can only hope they are as good as their delivery time.
Not impressed with customer service
Placed a pre-order with them for Watch Dogs on 22nd May. Received mailshot stating all orders had shipped, but mine showing as processing. Queried this with VGB and was told it had despatched and when I told them that I'd not received the despatch email, was told it was probably in my junk mail and that they'd resend it.
Despatch mail received on 28th, item received on 29th. Postmark on the package was the 28th. According to VGB it was Royal Mail at fault. and have said they are investigating but still no response.
Arrived on release day
Cheap new release arrived on time, I will use again.
Well done!
Fast and cheap delivery to Germany. I'll order again in the future.Recommendable Store!
Kick ass service
Easy to use website. Game arrived on time and in excellent condition. Thanks , will use again.
order before release date, received before release date too. good pricing too.
I made an order a few days before the release date, not only was it posted the same day, I got it the next day 2 days before release and at a good price.
Great Friendly Service
Its nice to play a game without multiplayer being the focase. Great graphics, Game play & Story which has alot of hidden extras.
Also i would like to say that Video Game Box has really good prices and good customer service, this was the 1st time i bought & pre-ordered of the site, the game came on release day. Seems like a very good Company in the making.
Thanks Very Much.
perfect
Great site with an easy to uae service.
Really fast delivery and great communication
Brilliant service
Pre ordered a ps4 Game from Video Game box that was 10 pounds cheaper than anywhere else. Game arrived through my letter box the day of launch. Very happy with the service + price and will defo use them again.
Excellent service with quick delivery.
Great prices on Xbox codes, codes always arrive within a matter of minutes - the longest I had to wait was about 40 minutes and I'd made the order at 11pm, so you can't really grumble at that. Excellent service.
Fantastic service
Website easy to navigate,fast and reliable service,couldn't fault them.Will definitely be ordering again.
Cheap, broad range and super fast delivery
Really pleased with the service. Was amazed at the price and then with free delivery, wasn't expecting it to be so quickly despatched. Overall extremely happy. So long as the price is right, won't have any problems with return custom!
GREAT VALUE
Was a bit dubious about using this site as the prices seemed too cheap! But thought I'd give it a go. All items delivered 1 day later than estimated but all were in mint condition and worked fine. Will be back again
Pretty good overall.
Pre-order came a day late but everything else was perfect. Easy to navigate around site, easy to order and product arrived well-packaged.
Great service!
Brilliant! Download sent very quickly and also cheapest on the market!!!
Amazing Service
ordered a game through video game box as it was the cheapest around, had the game next day in new condition. I would recommend this company to everyone due to cheapest prices and fast service. Would use again.
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