Vieffetrade Reviews 

12,247
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After buying multiple items for my kitchen, I can surely say the experience is excellent, From beggining contact with mrs. Sabrina, to the dispatch of goods. Very professional, checkup of goods offe... See more

Company replied

Rated 5 out of 5 stars

Great customer support. I initially ordered one item then I wanted to order one more item but that would mean another delivery tax. However the support team helped me to re-do the order to... See more

Company replied

Rated 5 out of 5 stars

Purchased a washing machine from the UK everthing went smoothly most of the paperwork was in English the one that wasn’t we translated with google just to make sure nothing changed. All customs was de... See more

Company replied

Rated 5 out of 5 stars

Very happy with our orders. They took the time to find a delivery workaround for our limited delivery window. Furniture is stout and of very good quality.

Company replied

Company details

  1. Appliance Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store
  5. Refrigerator Store
  6. Washer and Dryer Store

About Vieffetrade

Written by the company

Tutto ciò di cui hai bisogno per la tua casa si trova su Vieffetrade.
Compra in modo facile, veloce e sicuro l'articolo che stai cercando e naviga attraverso tutte le nostre categorie. Scopri le offerte più vantaggiose del Web con una selezione dei migliori marchi e dei migliori prezzi! Migliaia di articoli sono sempre disponibili in spedizione immediata direttamente dal nostro magazzino; se preferisci e ne hai la possibilità, puoi optare per l'opzione di ritiro diretto presso la nostra sede di Brugnera (Pordenone).


Su Vieffetrade puoi trovare

🍳 Elettrodomestici | 💨 Cappe cucina

🚰 Rubinetteria cucina | 💧 Lavelli

🛋️ Arredamento | 🚿 Bagno

🔥 Stufe e clima | 💡 Illuminazione


Tendenze arredo 2023
Tavoli allungabili
Consolle allungabili
Divani letto
Letti matrimoniali

Tendenze elettrodomestici 2023
Forni elettrici
Piani cottura induzione
Frigoriferi
Lavastoviglie


Di seguito i nostri principali contatti.
Sul nostro sito è attivo anche un servizio chat che può fornirti supporto dal lunedì al venerdì dalle 9 alle 12 e dalle 14 alle 17.

Vieffetrade - Il tuo e-commerce di fiducia

Written by the company

Lo shop online per la tua casa
Devi acquistare elettrodomestici ed arredamento per la tua casa? Il nostro team di esperti di settore ti guida e ti aiuta nella scelta di tutto ciò che stai cercando per cucina, soggiorno, camera da letto e bagno.
100% dedizione verso i nostri clienti!
Disponibilità, serietà, professionalità e cortesia sono ingredienti collaudati che ci permettono di instaurare un rapporto umano con ogni singolo cliente, accompagnandolo lungo l'intero processo di acquisto, con la consapevolezza di svolgere sempre al meglio il nostro lavoro.
Massima cura nella spedizione e nella consegna
Il nostro magazzino lavora a pieno regime ogni giorno per garantire che il tuo ordine sia spedito nelle migliori condizioni possibili. Ci impegniamo anche ad inviarti un'email in cui puoi visualizzare esattamente le foto di ciò che riceverai, cioè del tuo ordine perfettamente imballato.

Spedizione immediata

Migliaia di prodotti spedibili in 1-3 giorni lavorativi!

Migliaia di prodotti spedibili in 1-3 giorni lavorativi!
Con oltre 40.000 articoli all'attivo, il nostro shop online è in grado di coprire la richiesta dei maggiori prodotti di punta, presentando i migliori marchi per ogni settore, molti dei quali made in Italy. Nel corso degli anni il nostro business è costantemente cresciuto, tanto da concederci di poter gestire un magazzino ben fornito con migliaia di articoli in pronta consegna.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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1-star

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4.8

All reviews

(12,247)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As promised

As promised! Thank you

March 30, 2026
Vieffetrade logo

Reply from Vieffetrade

Dear Felix,
thank you for purchasing the Smeg SI2951D induction hob and for leaving us your feedback.

Please visit us again soon. Goodbye!
Your Vieffetrade Team

Rated 5 out of 5 stars
Vieffetrade logo

Reply from Vieffetrade

Dear Joffrey,
thank you very much for purchasing the La Primavera Aaron table and for leaving us this lovely review.

We look forward to seeing you again soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Perfect faucet and soap dispenser…

Perfect faucet and soap dispenser exactly as described....slightly delayed shipping over the holidays, but worth waiting for…

March 13, 2026
Vieffetrade logo

Reply from Vieffetrade

Dear Lion,
It’s wonderful to hear from you. We’re delighted to know that the Franke Active Shower faucet and the Franke Active soap dispenser met your expectations and were exactly as described. Transparency is a core value of our work. And we thank you for your patience during the slight delay caused by the holidays and for sharing your experience with us.

Until next time!
Your Vieffetrade Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, if you have any issue they will never help you out…. Worst experience ever and very rude people. Yes you have it I bought long ago… December not even a response since then… my baby girl of 3 months (now 7 months) is still waiting for that 700$ drier to work out.. and you know that

Updated: you can lie as much as you can still waiting for my refund or my exchange or for whatever it takes to have a proper drier. You can do it better

February 27, 2026
Unprompted review
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Reply from Vieffetrade

Dear Customer,

we would like to clarify what actually happened.

The order refers to the Candy CRO4 H7A2TBE-S washer dryer – code 31102870 Smart Pro, purchased on 06/12/2025. Already on December 23, 2025, you published the first of three negative reviews on Trustpilot regarding the same issue.

Despite this, our sales department immediately took action to assist you: 21 emails were sent to you (the last one on March 10, 2026 at 16:23) in an attempt to find a solution. Unfortunately, in most cases we did not receive any response from you.

After several attempts, we nevertheless managed to obtain authorization from Candy for a possible product replacement. However, during the inspection carried out by the Candy technician, it was confirmed that the problem was exclusively due to improper use, as the dryer had been installed and left outdoors without any protection from weather conditions or rain.

As stated in the manufacturer’s terms, this type of use automatically voids the warranty.

Kind regards,

Your Vieffetrade Team

Rated 5 out of 5 stars

Reliable

Good prices, delivery not always the fastest, but at least you are informed beforehand of the approximate date. Fast customer service.

February 15, 2026
Vieffetrade logo

Reply from Vieffetrade

Dear Maja,
We are sorry you had to wait; many products are ready for immediate shipment, while others require longer production times. We hope, however, that your new Faber IN-NOVA ZERO DRIP A75/2 hood was worth the wait!

Thank you very much for choosing us and for supporting us with this lovely review. We are always available to our customers: please do not hesitate to contact us for any future needs.

See you soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Good prices

Good prices. Quick shipping.

February 17, 2026
Vieffetrade logo

Reply from Vieffetrade

Dear Ivana,
Thank you very much for your positive feedback and for your purchases: Whirlpool WOI5S8PM2SEA oven, Whirlpool WB Q4860 NE induction hob, Whirlpool SP40 810 2 refrigerator and Lelit PL042EM Anita coffee machine.

We are delighted that our catalogue met your needs and hope that all the products live up to your expectations!

See you next time!
Your Vieffetrade Team

Rated 1 out of 5 stars

Oven failed after 7 mins of use

Oven failed after 7 mins of use. Vieffetrade are telling me that I need to prove it was installed correctly. It’s a plug in oven, and you can see where the heating element has cracked. The oven never got hot enough to even give the bracket a patina. Such a shame this is their attitude. Be warned.

February 10, 2026
Unprompted review
Vieffetrade logo

Reply from Vieffetrade

Mr. Chance Newcombe Bilham,

As already explained to you, the delivered oven Siemens HB578GES3 iQ500 is brand new from the factory and covered by the official manufacturer’s warranty.

In the event of any malfunction, the correct procedure is for the customer to contact us through the usual channels (phone, email, or chat) so that we can intervene immediately. Vieffetrade always provides assistance by activating, if necessary, an authorized Siemens technician, or by offering the solutions provided by law, such as the right of withdrawal or product replacement.

We have already contacted you to handle the matter as quickly as possible. We are awaiting your reply by email to let us know which solution you prefer.

Kind regards,
Your Vieffetrade Team

Rated 5 out of 5 stars

Excellent Experience

Fantastic company with excellent customer service, great product range and very good prices. I used this company twice. First to order a Franke kitchen sink and tap which I couldn't find in UK. Found exactly what I wanted on Vieffetrade web-site, at a good price and it was shipped from Italy to UK, no problems, and no issues with customs.
Three months later I received an email from Vieffetrade advertising their winter sale. This was perfect timing because I was renovating my little apartment in Vienna and I needed everything for the kitchen. I always like Barazza design and Vieffetrade had nearly everything I wanted. Vieffetrade answered my questions about product compatibility and I ordered an oven, hob, sink, tap, and even Fridge/Freezer for shipment from Italy to Vienna. For a small extra amount they can deliver at the date and time we request to make sure the builders are on site. And the best thing is, I did all this while I was working in Asia. It was so easy to manage and coordinate everything.
Vieffetrade is very responsive to Chat, Whatsapp and email. I highly recommend this company.

January 25, 2026
Unprompted review
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Reply from Vieffetrade

Dear Marie,
thank you very much for your detailed review and for the time you have dedicated to us: we really appreciate it, because it allows us to understand what we are doing well and to continue to improve. Thank you also for the trust you have placed in us by choosing us not once, but twice!

We are very happy to know that your experience was excellent and that you found our Customer Service to be up to your expectations. It is essential for us to accompany you with clarity and helpfulness at every stage, from ordering to delivery.

We are equally pleased to read your positive feedback on our catalogue and offers: we work every day to offer a wide and up-to-date selection at competitive prices, so that you can find exactly what you want without compromise.

We are also delighted to have demonstrated our efficiency in managing international logistics: shipping from Italy to the United Kingdom in a straightforward, smooth and simple manner using a reliable procedure is a goal we care deeply about, and knowing that you encountered no problems with either delivery or customs procedures is a great source of satisfaction for us.

Thank you again for sharing your experience. We remain at your disposal for any needs you may have and will be happy to assist you with your future purchases!
Your Vieffetrade Team

Rated 5 out of 5 stars

Exellent experience from start to finish

- Ordered a cubboard, and wanted some additional elements, no problem
- Needed shipment to the Netherlands, no problem
- Had some damage during shipping, no problem; replacement was here within 2 weeks, no additional charges

Perfect customer services, highly recommended!

November 11, 2025
Vieffetrade logo

Reply from Vieffetrade

Dear Oscar,
Thank you very much for purchasing the Itamoby ISOKA A113 wall system from us and for leaving us this wonderful review!

Our daily mission is to make your online shopping experience as simple and satisfying as possible: we are delighted to have provided you with a service that meets your needs.

Please do not hesitate to contact us should you have any further requirements.

Goodbye and have a nice day!
Your Vieffetrade Team

Rated 5 out of 5 stars

Great value and service

Great value and service! Delivery to Ireland was ahead of expected time.

December 1, 2025
Unprompted review
Vieffetrade logo

Reply from Vieffetrade

Dear John,
thank you very much for purchasing the Siemens ED851HQ26E induction hob and for leaving us your review!

We are delighted that we were able to meet your needs and that the delivery was as reliable and punctual as expected.

We hope you enjoy your new product for many years to come and look forward to seeing you again soon!
Your Vieffetrade Team

Rated 4 out of 5 stars

Excellent service on two large orders.

Excellent service on two large orders.

January 4, 2026
Vieffetrade logo

Reply from Vieffetrade

Cher Michael,
merci beaucoup pour ton avis et tes derniers achats: table de cuisson Siemens ED651HSC1E, sèche-linge Bosch WQG245AEIT 6, réfrigérateur Bosch KGN33NWEB 2, réfrigérateur Siemens KI81RVFE0, cuisinière Smeg Design CX91GMBL, lave-linge Bosch WAN24009II, lave-vaisselle Siemens SN615X03EE et four Siemens HB573ABR0.

Nous sommes vraiment heureux d'avoir gagné votre confiance! Nous vous souhaitons une longue durée de vie à vos nouveaux appareils électroménagers et vous rappelons que nous sommes toujours à votre disposition pour toute question ou remarque, afin de rendre notre service aussi satisfaisant que possible.

En attendant, nous vous souhaitons une bonne journée et vous adressons nos meilleures salutations.
Votre équipe Vieffetrade

Rated 5 out of 5 stars

Good product and customer service

Very good product and customer service, please bear in mind product ships from Italy, so takes a couple of weeks

December 11, 2025
Unprompted review
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Reply from Vieffetrade

Te confirmamos que tu pedido del 28/11, realizado en pleno periodo de Black Friday, fue enviado correctamente el 10/12, tal como indican nuestros plazos: los días indicados en la web se refieren al envío y no a la entrega final.

Nuestro servicio de atención al cliente ya se ha puesto en contacto contigo y seguirá acompañándote hasta la entrega en España.
Estamos aquí para ayudarte y proporcionarte información real, no para “quitarnos el problema de encima”: queremos aclarar cualquier duda de la forma más transparente posible.

Tu Equipo Vieffetrade


Actualización del 23 de diciembre de 2025:

Tras las verificaciones realizadas, el pedido fue entregado correctamente el 15/12/2025, respetando plenamente los plazos indicados en la ficha del producto en el momento de la compra.
No se ha recibido ninguna reclamación por parte del Cliente tras la entreg

Tu Equipo Vieffetrade

Rated 5 out of 5 stars

Exceptional Service from Start to Finish – Thank You Sara at Vieffetrade!

I had a wonderful shopping experience with Vieffetrade, largely thanks to the outstanding support from sales representative Sara. During the process, l needed to change the items l had ordered as well as the delivery address. Sara handled both requests immediately and efficiently, making all the adjustments without any hassle. Her responsiveness, professionalism, and friendly attitude made me feel truly valued as a customer. The whole purchasing journey was smooth and perfectly organized. l highly recommend Vieffetrade, and especially Sara, for any one looking for reliable service and a stress-free shopping experience.

October 23, 2025
Unprompted review
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Reply from Vieffetrade

Dear Customer,
Your review fills us with pride and satisfaction.
Thank you for sharing it and for your purchases: Foster automatic drain kit 8407 115, Milano sink 1014 850 and chopping board 8631 300.

Every day, we put our customers first: we want your shopping experience to be safe, easy and truly convenient. Your words assure us that we are on the right track, and Sara will read them with particular satisfaction.

We are always available, even after your purchase: please do not hesitate to contact us for any future needs.

We look forward to hearing from you. Goodbye for now!
Your Vieffetrade Team

Rated 5 out of 5 stars

Hello dear Miss Sabrina,

Hello dear Miss Sabrina,
Best regards from the Vieffetrade team!

I would like to thank you and the Vieffetrade team for managing the purchase I made on your online infrastructure, starting from browsing, placing the order, completing the payment, preparing the package, sending it to the DHL courier and sending information on how to track and receive the order.

I can say that the whole process went smoothly, to use a comparison like the functionality of a Swiss watch.

I wish you all the material and moral satisfaction in the activity you carry out, to be healthy and to enjoy your loved ones!

With special consideration,

Nicu Stoica, Bucharest, Romania

November 5, 2025
Unprompted review
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Reply from Vieffetrade

Dear Nicu,
all of us, and Sabrina in particular, read your words with immense pleasure. Every day, we put your satisfaction first, and your feedback makes us especially proud.

We are delighted that everything went well and that your new Hotpoint Ariston 7HPCN 640T OW R HA hob arrived safely at its destination.

We thank you for your kind words and for placing your trust in us. For any future needs, please do not hesitate to contact us: we are always available to our customers.

We wish you all the best, with much appreciation and gratitude for your consideration, and we look forward to hearing from you again soon.
Your Vieffetrade Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very good quality and fine delivery.

November 18, 2025
Vieffetrade logo

Reply from Vieffetrade

Dear Miguel,
Thank you very much for this lovely review and for your purchase! We are delighted that you like your new Electrolux F13GX QUADRO oven and that you were satisfied with the delivery.

We hope to see you again soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Superlative service and product

Reliable, expeditive and helpful service topped with high quality product. Will shop again soon. Thank You.

October 30, 2025
Unprompted review
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Reply from Vieffetrade

Dear Sanja,
we are flattered! Thank you very much for your kind words and for your purchase.

Our Customers are our priority every day: we are delighted that you enjoyed your experience with us.

We look forward to seeing you again soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Very pleased.

The television was well wrapped,arrived on time and has proved to be excellent.

October 26, 2025
Vieffetrade logo

Reply from Vieffetrade

Dear Mr. Peter,
thank you very much for your valuable feedback and for purchasing the Hisense 75U79NQ television! We are delighted that the delivery was successful and that your product has proven to be an excellent choice.

We remain at your disposal for any future needs. See you soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Great Service to the UK

Being based in the UK I was very sceptical about using this company. However, from start to finish the service has been excellent. Prompt replies to my initial enquiries (thank you Elisa) and having placed the order I was kept fully up to date. I paid for the enhanced packaging which I think was a good idea and product arrived in perfect condition, ahead of schedule. Now installed and working as expected. Very pleased as I could not get the exact model I wanted in the UK. Would recommend.

October 29, 2025
Unprompted review
Vieffetrade logo

Reply from Vieffetrade

Dear Kevin,
we fully understand your initial concerns, which is precisely why we are working twice as hard to provide our customers with proactive, easily accessible customer service and delivery that is worthy of the trust you place in us.

Thank you very much for giving us a chance and for sharing your experience: it is very important to us. We are delighted that you found what you were looking for in our catalogue and hope you enjoy your new Siemens EX775LEC1E Iq700 induction hob for many years to come.

See you next time!
Your Vieffetrade Team

Rated 3 out of 5 stars

Easy purchase, Nightmare product.

Thanks for asking for the feedback.
The overall process of ordering, purchase and delivery was very smooth and hassle free.
However on the first day of using the product and by a simple push on the dialling button, it broke off which I can only attribute it to a manufacturer faulty piece.
To my greatest surprise, AEG claims they don’t support a global warranty process and since I have brought the product to Sydney, Australia, AEG Australia is not willing to support a repair process
So I basically left with a product that I purchased in Europe, moved it half the world to Australia and broken down on the first day of use and no one wants to take responsibility.
I wish Vieffetrade had a way of supporting global customers stuck in the bureaucracy of the giant international brands.

October 6, 2025
Unprompted review
Vieffetrade logo

Reply from Vieffetrade

Dear Customer,
thank you for your feedback, and we are truly sorry for the issue you experienced with your AEG product.

We would like to clarify that the warranty for products purchased in Europe is valid only within European territory, as stated by the official policies of the manufacturers, including AEG. Once a product is transferred to another continent, warranty service can no longer be managed by the retailer or European service centers.

We fully understand the inconvenience of your situation and share your hope that large international brands will, in the future, adopt more flexible global support procedures for their customers.

Kind regards,
Your Vieffetrade Team

Rated 5 out of 5 stars

Efficient and excellent communication…

Efficient and excellent communication throughout

October 26, 2025
Vieffetrade logo

Reply from Vieffetrade

Dear Dominic,
It has been a pleasure having you as a customer!

We would like to take this opportunity to thank you for your kind feedback and for purchasing the Electrolux ESL2500RO dishwasher. We hope it meets your expectations perfectly.

Best regards from all of us,
Your Vieffetrade Team

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