Vieffetrade Reviews 

12,247
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After buying multiple items for my kitchen, I can surely say the experience is excellent, From beggining contact with mrs. Sabrina, to the dispatch of goods. Very professional, checkup of goods offe... See more

Company replied

Rated 5 out of 5 stars

Great customer support. I initially ordered one item then I wanted to order one more item but that would mean another delivery tax. However the support team helped me to re-do the order to... See more

Company replied

Rated 5 out of 5 stars

Purchased a washing machine from the UK everthing went smoothly most of the paperwork was in English the one that wasn’t we translated with google just to make sure nothing changed. All customs was de... See more

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Rated 5 out of 5 stars

Very happy with our orders. They took the time to find a delivery workaround for our limited delivery window. Furniture is stout and of very good quality.

Company replied

Company details

  1. Appliance Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store
  5. Refrigerator Store
  6. Washer and Dryer Store

About Vieffetrade

Written by the company

Tutto ciò di cui hai bisogno per la tua casa si trova su Vieffetrade.
Compra in modo facile, veloce e sicuro l'articolo che stai cercando e naviga attraverso tutte le nostre categorie. Scopri le offerte più vantaggiose del Web con una selezione dei migliori marchi e dei migliori prezzi! Migliaia di articoli sono sempre disponibili in spedizione immediata direttamente dal nostro magazzino; se preferisci e ne hai la possibilità, puoi optare per l'opzione di ritiro diretto presso la nostra sede di Brugnera (Pordenone).


Su Vieffetrade puoi trovare

🍳 Elettrodomestici | 💨 Cappe cucina

🚰 Rubinetteria cucina | 💧 Lavelli

🛋️ Arredamento | 🚿 Bagno

🔥 Stufe e clima | 💡 Illuminazione


Tendenze arredo 2023
Tavoli allungabili
Consolle allungabili
Divani letto
Letti matrimoniali

Tendenze elettrodomestici 2023
Forni elettrici
Piani cottura induzione
Frigoriferi
Lavastoviglie


Di seguito i nostri principali contatti.
Sul nostro sito è attivo anche un servizio chat che può fornirti supporto dal lunedì al venerdì dalle 9 alle 12 e dalle 14 alle 17.

Vieffetrade - Il tuo e-commerce di fiducia

Written by the company

Lo shop online per la tua casa
Devi acquistare elettrodomestici ed arredamento per la tua casa? Il nostro team di esperti di settore ti guida e ti aiuta nella scelta di tutto ciò che stai cercando per cucina, soggiorno, camera da letto e bagno.
100% dedizione verso i nostri clienti!
Disponibilità, serietà, professionalità e cortesia sono ingredienti collaudati che ci permettono di instaurare un rapporto umano con ogni singolo cliente, accompagnandolo lungo l'intero processo di acquisto, con la consapevolezza di svolgere sempre al meglio il nostro lavoro.
Massima cura nella spedizione e nella consegna
Il nostro magazzino lavora a pieno regime ogni giorno per garantire che il tuo ordine sia spedito nelle migliori condizioni possibili. Ci impegniamo anche ad inviarti un'email in cui puoi visualizzare esattamente le foto di ciò che riceverai, cioè del tuo ordine perfettamente imballato.

Spedizione immediata

Migliaia di prodotti spedibili in 1-3 giorni lavorativi!

Migliaia di prodotti spedibili in 1-3 giorni lavorativi!
Con oltre 40.000 articoli all'attivo, il nostro shop online è in grado di coprire la richiesta dei maggiori prodotti di punta, presentando i migliori marchi per ogni settore, molti dei quali made in Italy. Nel corso degli anni il nostro business è costantemente cresciuto, tanto da concederci di poter gestire un magazzino ben fornito con migliaia di articoli in pronta consegna.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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1-star

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4.8

All reviews

(12,247)

647 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and good

June 16, 2025
Vieffetrade logo

Reply from Vieffetrade

Dear Peter,
great! We hope you enjoy your new Smeg Design C6IMMBM2 side-by-side refrigerator for many years to come and thank you for choosing us and for your kind feedback.

If you would like to visit us again, we will be happy to assist you!
Your Vieffetrade Team

Rated 5 out of 5 stars

Εxtremely reliable store!

EXCELLENT COOPERATION, HIGH QUALITY PRODUCTS, IMMEDIATE SHIPPING! THANK YOU!

June 14, 2025
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Reply from Vieffetrade

Dear Despina,
fantastic! Thank you very much for this wonderful review and for purchasing the Elica NIKOLATESLA FIT BL/A/60 induction hob.

We are delighted that you are happy with us and that the product meets your expectations.

Please do not hesitate to contact us for any future needs. See you next time!
Your Vieffetrade Team

Rated 1 out of 5 stars

Damaged Smeg oven and no customer support

i have a house in spain and ordered a number of smeg appliances. They arrived in march but we did not return to our house until may. The smeg oven we ordered had been damaged in transit with clear indents on the top. As a result of this the fan was damaged and the oven would not work. I ordered from this company because of the high reviews in case of any such difficulties arising and felt confident they would help. The support and communication I received was very unhelpful. At first they told me I needed to contact Smeg as this was an operating problem. When i sent them photos of the damage they then told me that the damage could have happened in storage following delivery and as I didnt report this in the 8 days following delivery they would not help and referred me again to Smeg. I now have an oven that doesnt work and no means of redress. I expected the company to replace or refund the oven as this was clearly damaged in transit which is their responsibility. I would not recommend this company for customer support if you have issues following delivery.
An update on 6/6
I note the response from vieffe trade below. In my communication with this company so far this is the first apology i have received.Their e mail and whatsapp communication with me has been most unhelpful and certainly does not reflect the helpful tone of the response provided here for public consumption. They have provided us with 2 solutions. The first is to return the oven in the original packaging. The oven however has been fitted and used once which is how we know the oven does not work. I have provided video evidence of the damage and a recording which they acknowledge is the case. The oven has been damaged in transit causing a loud noise when it is turned on. They have therefore asked me to return the oven in its original packaging. I am more than happy to do this but I no longer have the packaging as the oven was fitted before we knew there was a problem. I have asked if they can send me more packaging and they say they are unable to do this. So we have a stalemate here. The minor cosmetic damage to the top of the oven of course is not a problem for us as you cannot see it when the oven is installed. However it is this damage that has caused the oven malfunction. The second solution they have offered is that I get smeg to come and fix the problem caused by the damage in transit. I have said that this is a problem for us on three counts. Firstly I do not believe that smeg will take responsibility for fixing an oven caused by damage in transit. It is just passing the buck. Secondly it puts the responsibility also onto me to do this to contact smeg when they are responsible for the damage as they have acknowedged by their willingness to accept a return (albeit using the original packaging which I no longer have) and thirdly I need an oven! My family arrive in 3 days and I need a quicker solution than trying to get an oven fixed that was caused by damage in transit which vieffetrade are responsible for. I would like a refund. I am happy to return this item but need support from the company to do this which is not forthcoming.
I would say do not let the misleading tone of the response from vieffetrade lead you to believe that they have been helpful when communicating with me directly. The customer support and understanding has in my experience been non existent. I would stand by my earlier statement. If you have a problem I would not recommend this company at all for help in providing a solution.

May 30, 2025
Unprompted review
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Reply from Vieffetrade

Dear Susan Elizabeth Antrobus,
We are truly sorry that your experience with Vieffetrade did not meet your expectations and we are sorry for the inconvenience caused by the damaged Smeg oven. Your satisfaction is our top priority and we want to clarify the situation to offer you the best possible solution.

We fully understand your frustration. It is true that the oven was delivered on March 12, 2025 and our company policy requires reporting any damage due to transport within 8 days. This allows us to promptly manage the insurance and replacement procedures. However, it is also true that we are here to find a solution, especially in cases like yours, where the damage was not immediately visible due to your absence.

We have carefully examined the photos you sent us and we have a clear proposal for you:

Replacement or refund
If the oven hasn't been used and is still in its original packaging, you can request a return or replacement of the product, regardless of the time that's passed since delivery (three months).

Alternatively
Minor cosmetic damage: the dent on the side of the oven will not be visible once installed in the cabinet, thus preserving the aesthetics of the kitchen.

Noisy fan functional problem: regarding the noisy fan, we assure you that Smeg technical assistance can easily resolve the problem under warranty. We want to make sure that your oven is in perfect working order and that you can use it without problems.

Our goal is to turn this negative experience into an opportunity to demonstrate our commitment to supporting each of our customers.
We look forward to your feedback.

Kind regards,
Your Vieffetrade team

Rated 5 out of 5 stars

Everything in time and perfect quality

Everything in time and perfect quality

May 15, 2025
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Reply from Vieffetrade

Dear Karin,
we are happy that your new La Primavera PERSEO table is to your liking and that the delivery was within our expectations! We attach great importance to punctuality and to offering you truly quality products.

Thank you very much for your kind evaluation and for choosing us.

See you next time! Please do not hesitate to contact us for any future needs.
Your Vieffetrade Team

Rated 5 out of 5 stars

The best!

Best prices, amazing customer care and super reliable and fast delivery.

May 12, 2025
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Reply from Vieffetrade

Dear Ivo,
what a nice review! We are very pleased that you enjoyed our offer and support. Your satisfaction is our priority.

Thank you very much for your feedback and for choosing with us the ILLUSION H16 PAINT/A/10 hood with remote motor KIT0184296. We wish your new purchase a long service!

Goodbye, come back and see us again!
Your Vieffetrade Team

Rated 5 out of 5 stars

I had several orders with delivery to…

I had several orders with delivery to Romania. All went very well and without issues.

March 24, 2025
Unprompted review
Vieffetrade logo

Reply from Vieffetrade

Dear Roxana,
thank you for sharing your experience and for your purchase, the Grattoni BITE SUNBED lounger and the Grattoni MALDIVES table.

Our experience in logistics has taught us to choose only the best couriers; moreover, for any need on the status of the order or shipment, we are always at our customers' disposal.

Thank you for choosing us, see you next time!
Your Vieffetrade Team

Rated 5 out of 5 stars

100% satisfied.

I live in Spain but ordered a cooker from these people because I couldn't get the right width anywhere else. The whole experience, from order to delivery went perfectly. Their staff responded to every email within the hour and couldn't have been more helpful.

April 9, 2025
Unprompted review
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Reply from Vieffetrade

Dear Maggie,
we thank you from the bottom of our hearts for sharing such positive feedback with us and for the purchase of the Glem U855VI UNICA side-by-side kitchen! Knowing that, despite the distance, you trusted us with an important purchase like this makes us particularly proud.

We always try to respond promptly to our customers' requests, because we believe that communication is fundamental, especially for those who buy from afar and online.

Our Customer Service is also always available in the after-sales phase, please do not hesitate to contact us for any questions or future needs.

In the meantime, we wish you a good day. See you soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Ordered from the UK - No issues

I ordered a Bosch Hob from them as it is not available to buy in the UK, even from Bosch UK. The ordering process is straight forward and when on the billing page you have the option to convert from UK sterling to Euros to make it even simpler.
The delivery charge was higher than I expected, but having said that, they used DPD (thankfully it was not one of the rubbish ones like Evri) as the courier and I was able to track the package to my door. I was advised it would take up to a month for delivery but it actually arrived earlier than the projected date. Not a problem as I was updated throughout the whole time.
I paid for a little extra for protective packaging, as the hob is glass ceramic, I couldn't tell that it did have more protective packaging as was just on a pallet in the box, would have like to have seen this wrapped up in tonnes of bubble wrap ect, but that wasn't the case. The hob was not damaged so nothing to worry about in that case.
My overall experience with this company had been great.

Update - Nice to have had a reply. Thanks for taking the time to actually read my comments. I will be recommending you to my friends and family.
Although a pallet does provide a bit of protection form the bottom of the package, the bit of cardboard would not protect the top from much (such as another heavy parcel falling on top of it). Considering that this was being shipped to the UK and that this is a glass ceramic hob I feel that an extra layer of protection could have been added (Happy to send you pictures of the pallet on the lorry) - im not after any rebate/refund, just feel that the service can be improved and want you to be aware. - I must stress to all reading there was no damage to my product and there were no issues when the package was opened and inspected.
Again, Thanks

March 12, 2025
Unprompted review
Vieffetrade logo

Reply from Vieffetrade

Dear Customer,
we are glad that you enjoyed your shopping experience on our site and that the delivery was successful! We hope that your new Bosch PRS9A6B70D Series 8 hob will live up to your expectations.

On the other hand, we are sorry that you did not appreciate the additional packaging - the pallet and the cardboard top reinforcement. We strive to protect the environment, in our own small way, and we put a lot of importance on the quality of the courier service, which we are glad you enjoyed.

However, we thank you for your purchase and your important feedback, it is crucial for us to know the opinion of our customers.

See you next time!
Your Vieffetrade Team

Rated 5 out of 5 stars

everything went as easy as possible and…

everything went as easy as possible and the products were in good condition. I recommend.

April 8, 2025
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Reply from Vieffetrade

Dear Client,
we are pleased that your products arrived in the promised condition and that your experience with us was smooth and satisfactory.

Thank you very much for choosing us and for this nice feedback!

If you would like to visit us again, we will be happy to show you the utmost professionalism and helpfulness. See you soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Elisa is fantastic!

The customer service provided by Elisa was excellent. Elisa answered every question we had either the same day or immediately the next morning. We were not home to receive the delivery and she was very kind to reschedule it to a date and time that was convenient for us.

March 16, 2025
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Reply from Vieffetrade

Dear Zoran,
thank you very much for this wonderful review and for your purchase, the Smeg SF9390X1 ovens and the Falmec MARTE PRO CMHN90.E3P2#ZZZI410F hood!

We are very happy that you appreciated the assistance of Elisa, who always puts the utmost professionalism into satisfying every need. Knowing that she was able to find a convenient solution for your delivery makes us proud of the care we put into our work every day.

We are always at the disposal of our customers, so please do not hesitate to contact us if you have any needs. In the meantime, we extend our warmest regards and wish you long service with your new appliances!
Your Vieffetrade Team

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience. The prices are good, the service is super, and the delivery is impeccable.
Recommended!!

April 4, 2025
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Reply from Vieffetrade

Dear Customer,
we are delighted with your evaluation! Thank you very much for purchasing the Smeg Design PGF95-4 CLASSIC hob with BB3679 steak rack.

For any future needs, please do not hesitate to contact us!
Your Vieffetrade Team

Rated 5 out of 5 stars

I ordered an induction hob

I ordered an induction hob that was delivered perfectly to Tyresö in Sweden. Delivery time was kept. The hob was very well packed on a pallet and arrived completely undamaged. The price was also good, about 600 Euro cheaper than traders in Sweden.

March 13, 2025
Unprompted review
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Reply from Vieffetrade

Dear Lars-Anders,
thank you very much for purchasing the Ilve HVI395N Nostalgie cooktop and leaving this valuable feedback. We are thrilled that you enjoyed our service and our offer!

We hope to be of further use to you in the future, goodbye!
Your Vieffetrade Team

Rated 5 out of 5 stars

All went very well and without issues

All went very well and without issues. Ordered from Hungary and shipped from Italy

February 13, 2025
Unprompted review
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Reply from Vieffetrade

Dear Ivaylo,
fantastic! Thank you for purchasing the Sharp R982STWE microwave and for leaving us your feedback. We are thrilled that everything went well.

We are always there for our customers, see you next time!
Your Vieffetrade Team

Rated 5 out of 5 stars
Vieffetrade logo

Reply from Vieffetrade

Dear Victor,
thank you for purchasing the Aeg HKB75453NW cooktop and leaving us your feedback. Your opinion is of great importance to us.

Come back and see us, goodbye!
Your Vieffetrade Team

Rated 5 out of 5 stars

Excellent communication. Professional shipment.

Excellent communication (you can feel the personal touch not getting automatic replies). Quick processing, the option for partial shipments, and extra secure packaging—couldn't ask for more. Thank you. I would gladly make a purchase again.

March 1, 2025
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Reply from Vieffetrade

Dear Mehis,
what a wonderful review! We make it a point to make our presence felt beyond the screen and, above all, to respect our customers by offering them a quality, transparent and professional service.

Thank you very much for sharing your experience so kindly and for your purchases: the Foster 7361 270 induction hobs with 7368 030 touch panel and 369 030 connection box, and the Paffoni ZSOF079ST MASTER KING shower head.

Hopefully everything will live up to expectations.

If you would like to visit us again, we will be happy to assist you.
See you soon!
Your Vieffetrade Team

Rated 5 out of 5 stars

Perfect

Super friendly contact, delivery was delayed due to manufacturing topics, but I was always kept informed.
Later Delivery on time in original package.
Perfect!

January 24, 2025
Unprompted review
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Reply from Vieffetrade

Lieber Wolfgang,
vielen Dank für den Kauf des Gessi Mixers 60012.239 und für diese wertvolle Bewertung sowie für Ihre Geduld. Es freut uns sehr, dass Sie die Aufmerksamkeit unseres Kundendienstes zu schätzen wussten und dass am Ende alles gut gelaufen ist.

In der Hoffnung, Ihnen auch in Zukunft behilflich sein zu können, wünschen wir Ihnen einen schönen Tag!
Ihr Vieffetrade-Team

Rated 5 out of 5 stars

I ordered a discontinued Smeg cooker

I ordered a discontinued Smeg cooker, fully expecting them to send a new replacement model (which I didn’t want since it no longer has a catalytic oven), but to my surprise, they actually sent the exact model I ordered. I had reached out to numerous websites trying to find this model, and no one had it—so you can only imagine my excitement!

There was one downside to my order: I also purchased a new but slightly damaged hood from the same collection as my cooker. The hood had all the same damages shown in the photos, but due to improper packaging (with broken styrofoam scattered inside the box), one of the hood’s filters got dented by a loose piece of styrofoam. I haven’t made an official complaint since it seems like an easy part to fix or replace.

Overall, I am very pleased with this company and would definitely order from them again!!!

February 21, 2025
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Reply from Vieffetrade

Dear Sara,
we are very pleased that you found what you were looking for in our catalogue. At the same time, we are sorry that your cooker hood has arrived damaged; in this case please do not hesitate to contact our customer service department to report the incident and we will find a solution suitable for your needs.

We care that you are 100% satisfied with your purchase!

Finally, thank you for purchasing the Smeg Design TR90BL2 Victoria cooker and Smeg Design KT90BLE cooker hood, and for sharing your experience so kindly.

We remain at your disposal and look forward to welcoming you. Until next time!
Your Vieffetrade Team

Rated 5 out of 5 stars

Whirlpool Max49 First class service…

Whirlpool Max49 First class service kept me up-to-date with everything that I needed to know, including pictures of it leaving the warehouse and it arrived on time from Italy to England very pleased with the service I got

January 15, 2025
Unprompted review
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Reply from Vieffetrade

Dear David,
your satisfaction is ours too! Thank you very much for this wonderful review and for purchasing the Whirlpool MAX49WSL microwave oven. We are thrilled that you appreciated the way we work and that everything went smoothly.

We hope to see you again soon, goodbye!
Your Vieffetrade Team

Rated 5 out of 5 stars

Excellent experience

Perfect - although I didn’t realize the writing on the dryer would be in Italian and there was only one instruction manual also in Italian - I downloaded the English version from the Bosch site - so I am now proficient in dryer Italian. Very well packed by Bosch but I saw no additional packaging as requested.
The dryer WQG233D1 is very efficient and the filters (there are two) really catch everything including sand and are easy to clean! I recommend!
I did want to add that indeed the customer service was very efficient and kind because I called them regarding my order and they could immediately answer my question - so yes I do recommend Vieffetrade!

February 12, 2025
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Reply from Vieffetrade

Dear Customer,
we are pleased that you like the Smeg Design FQ55FXDE refrigerator. We are sorry that the language information was not clear, if you have any doubts please write to us: our customer service is always available. We are however pleased that you like the product. We hope that our service was just as good!

Thank you very much for trusting us and for this nice feedback.

Goodbye and have a nice day, come back and see us!
Your Vieffetrade Team

Rated 5 out of 5 stars

I purchased an extendable table

I purchased an extendable table. Once the component items arrived at my location in Romania, I found that everything was perfectly packaged and in excellent condition. The assembled product looks very good and fits perfectly with the rest of the furniture. I highly recommend the Vieffetrade team!

January 17, 2025
Unprompted review
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Reply from Vieffetrade

Dear Cristina,
we are very pleased that your new table fully meets your expectations and that it arrived safely at its destination. Our warehousemen take the utmost care in packing, and we also endeavour to select only the most suitable couriers for your needs.

Thank you very much for your review and for relying on us.

Until next time!
Your Vieffetrade Team

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