Vinylimpression Reviews 23

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Refused to give me my money back when they informed me they couldn't fulfill my order due to the thin design of my logo. This was within a week of ordering. They refused to give me a refund... See more

Rated 1 out of 5 stars

Wow. What a bad experience I've had with Vinylimpression. Not only is it impossible to put on the frosted glass sticker (it looked awful) but they couldn't get our order straight eighter. Asked fo... See more

Rated 2 out of 5 stars

Our order was several weeks late, yet we had no proactive communication. I had to chase the order several times and was told various reasons why it was late. They were busy etc. I was then... See more

Rated 3 out of 5 stars

Although the finished product is very good several pieces from a complex design were missing. I sent in several photos and they sent individual replacements for the missing parts, although I had to em... See more

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1.7

Bad

TrustScore 1.5 out of 5

23 reviews

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Rated 3 out of 5 stars

Product was excellent, customer service was terrible.

Product was excellent, customer service was terrible.

Waited 10 days for my order with no response so had to chase delivery. I was then told it would arrive on a specific day so I waited indoors all day but it didn't arrive. Emailed again and didn't even receive an apology.

It's a shame the experience doesn't match the quality of the product.

August 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great Wall stickers for the nursery

My 4 month old son loves the Safari characters. I have placed them on the wall next to his changing mat and they keep him engaged and make what used to be a quite stressful changing experience, one which he now enjoys.

August 4, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing designs, professional service, fast delivery

I have used them on 5 occasions now and have recommended them to friends. Each time the after sales team have been brilliant, even sending me another letter 'E' when my 2 year old picked it off the wall! I'm always looking through the website for ideas..haven't got enough wall space for all the ones I want!

August 4, 2014
Unprompted review

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