Vinyl Me, Please Reviews 144

Had the album I was looking for and got it pretty quickly

Everything was shipped perfectly. The detail you are putting into these reissues is incredible.
My only qualm was one of my gatefolds was not aligned very well. No biggie though, I’m just peticular.

Extremely high quality records, beautifully packaged (in some cases with extra liner notes--huge bonus for me), securely packed and promptly delivered.

I received a warped Vinyl, and still haven't received a response from the email I sent about it.

The record shipped quickly and had some additional bonus materials exclusive to VMP that were pretty cool. The artwork and pressing were really high quality.

Purchased a $100.00 gift card online. At the time of purchase I did not receive the digital gift card. There was a prompt on my receipt to ‘click to resend gift card’ nothing happened when I clicked it. I emailed customer service and got an auto reply saying someone would reach out. It took a week & many emails to finally receive what I payed for.

I ordered 5 vinyls to the value of 130 uk pounds. I got notification that the items had been shipped on the 9th April. Two weeks later and I look at the shipping website and the package hasn’t moved. I contact VMP and tell them this. They tell me that they will ship the order again. 4 days later and it’s still not been shipped. I then contact them on the 1st may and tell them to cancel the order. They then have the temerity to refund 109 uk pounds saying that they took off 21 pounds for shipping even though they haven’t shipped anything. Having to go through my credit card company to get a refund on the difference. An utter disgrace of a company.

Fast shipping and great service as always!

After selecting Australia and putting in our Australian shipping details we were horrified to learn the price was in USD and only found out when an additional $300 and huge international transaction fee came out of our account. The range in general sucks and despite sending me 100+ emails in a year, I have yet to receive one reminding me the swaps window will close soon, which would be very helpful (i missed the window and received garbage three times). I have contacted customer service about both of the above complaints and received no response. Additionally, after cancelling my subscription, I was told I am unable to make a swap this month because my subscription is ending, even though I still have one more record coming. This means I am receiving a remastered jazz record from 1975 containing a whopping six songs in total (three to a side). There is absolutely no reason I shouldn't be able to swap this, given the swap window is still open, but I have still been told I am unable to do it.

The service provides everything it says it provides, but the website sucks and so does the customer service. I'm sure they're making a mint selling overpriced mass produced records and making it as difficult as possible for their subscribers to switch off. Dishonest and deceptive business model, very disappointing.

The sound is great, and I love the rare album pressed on the vinyl - Honky Tonk Angels. But, unfortunately, the package came a bit wrinkly, and the inner and outer sleeve a bit torn. Otherwise, I really like the concept.

I totally loved being a member of the Dolly Parton vinyl club. I just wish more of the albums issued were new-to-vinyl units, as opposed to re-issue on vinyl. Plus, for some reason my friends around the US who were also in that club, received theirs in the mail weeks before I did, and no explanation was ever given.

Excellent products and service as usual

Good selection, punctual shipping even for pre-orders, safe packaging and vinyl as described, new and in best condition.

Fast service, outstanding!!

Awesome product, prompt delivery, great selection!

Loved Vinyl Me Parton. Great quality, shipping and extras. Unfortunately, none of the other tracks appeal to me enough to continue my membership.

Excellent customer service. Brilliant choices of records on vinyl. Flash sales, and free shipping. What's not to like!

Very fast and satisfying response

Super fast shipping and a superior product!

you guys do a great job there, i love all the records i have gotton from you all, this loretta one is the best ever have waited a long time for this to come out,wish the other 2 or 3 of hers would come out in lp, that only came out in cd, love my records,