Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more
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VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.
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1a Progress Park, MK42 9XE, Bedfordshire, United Kingdom
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Wow … amazing delivery ! Ordered on Friday delivered on Saturday !

Reply from VioVet
Great service and satisfaction when ordering prescription medication for my dog. Good prices as well.

Reply from VioVet
Slight delay as prescription gets checked but super service all round.

Reply from VioVet
Viovet is always punctual with delivery.
Good products at reasonable prices

Reply from VioVet
Well packaged, parcel left where I asked it to be left as I was out . Arrived on time .

Reply from VioVet
Consistently good price for preferred cat food. and buying "in bulk" gets me free delivery, which is always super fast. Highly recommended supplier.

Reply from VioVet

Reply from VioVet
The delivery man was brilliant.
The delivery man was very good. He delivered the Parcel without any noise. I have two gates that scream with rust but I never heard anything. Right on time as usual. The packaging is unique. Each box must cost a lot. Very strong.

Reply from VioVet

Reply from VioVet
Thank you for a seamless order and delivery of my dogs' biscuits; and thanks also for using DPD - they're really good at delivering in my area and that makes the world of difference. Thanks, Mark

Reply from VioVet
Very Quick and easy to find what you want, plus super quick delivery.

Reply from VioVet
Always quick with dispatching orders re our dogs repeat prescription for apoquel. Great service

Reply from VioVet
Quick accurate delivery well but not over packed

Reply from VioVet
Have used a few times it works out cheaper to get the dogs worming tablets from VioVets rather than the vets with having two dogs also other items are cheaper also when they are on discount.

Reply from VioVet

Reply from VioVet
Do you enjoy window-shopping for pet food and treats with no realistic expectation of ever receiving them? Then this is the website for you!
Orders are consistently late, communication is practically non-existent, and apparently customers are expected to chase by phone or email for even the most basic update. The majority of my orders have either arrived late or had to be cancelled entirely.
A pet-food company that cannot reliably deliver pet food is fundamentally failing at the one thing it exists to do. Save yourself the hassle, wasted time and frustration, and order elsewhere.

Reply from VioVet

Reply from VioVet
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