Visa Genie Reviews 

3,131
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely efficient, polite, and always ready to help with any questions or inquiries along the way. People really appreciate the exceptionally quick turnaround times, with many receiving their travel documents within just a couple of days after submission. However, some people mentioned that navigating online visa application systems independently could occasionally be frustrating, slow, and prone to technical crashes before getting support. Despite these initial hurdles with external platforms, consumers find that the direct guidance provided by the expert team makes the entire procedure completely smooth and stress-free.

What people talk about most

Service

Customers report extremely positive experiences with the fast and efficient service, noting that the... See more

Staff

Users describe positive interactions with staff, noting that the team is extremely helpful, efficient, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and usability. Many consumers report frustration... See more

Response time

Reviewers express high satisfaction and appreciation regarding response times. Consumers consistently... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying unsuccessfully to sort out our own Visas for India, we took the advice of our tour company. Go to Vis Genie. What a difference! One form easily completed, two images sent by email from... See more

Rated 5 out of 5 stars

A quick and easy process to obtain either business or tourist visas for India. They can help with editing photo sizes, making sure your application is correct by proving an easy to fill template. High... See more

Rated 5 out of 5 stars

Visa Genie staff were really efficient and helpful in obtaining my eVisa for India. My son and I had about nine attempts before I placed the business with them. On every occasion, we were allowed to... See more

Rated 5 out of 5 stars

Dhara is absolutely amazing! From start to finish, she makes everything so smooth and stress-free. She’s genuinely passionate about helping you and always goes the extra mile. What really stood out... See more


Company details

  1. License Bureau

Information provided by various external sources

Visa Genie’s services are tailored for to make your travel visa application simple and affordable. Our aim is to serve in a most personalised and a cost efficient way. This includes assisting clients in completing visa applications, editing documents as per official requirements, eliminating errors and speedy visa delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(3,131)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from intial contact super…

Great service from intial contact super fast. We had been refused boarding at Manchester airport so i had to get another visa we used Visa genie I only wish i had used them at the start of my visa as i orginally used India Visas direct and they were not good
Thanks 5* to Ash @ Visa Genie

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Visa Delight

Very professional, completed the forms for China, sent to the Embassy monitored for return and sent back via secure post. All done within 7 working days. I was kept informed of every stage.

February 19, 2025
Rated 5 out of 5 stars

Great service

Great service they kept in touch at all times followed up with questions and the visa returned in 5 days. Would definitely use again

February 19, 2025
Rated 5 out of 5 stars

Great service

Great service, prompt responses and very organised on the day at the Visa centre

February 17, 2025
Rated 5 out of 5 stars

Dhara was very helpful patient and…

Dhara was very helpful patient and responsive to my needs. She's an excellent communicator and I have got the visa I want in exactly the right time window. I have tried getting my own visa using external or online agencies. I will not do it again. But visa genie is excellent and efficient as well as friendly and helpful. I've used them before and I will use them again.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

China Visa Application

I wasn't sure what to expect arranging the visa for China, especially as I had heard it is a complicated application form to complete. However, Visa Genie, made the process very straightforward and were very comfortable with the information I provided and any further questions or concerns I had. This ensured the visa application was successful on the first attempt.

February 10, 2025
Rated 5 out of 5 stars

I am so impressed

I am so impressed! After struggling with antiquated systems which wouldn't allow you to attach your passport or accept photographs- Visa Genie turned my visa around within 2 days. I just had to fill in the questions and provide ID. They did all the work and took all the stress away. Thank you!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Tourist e-visa for India

Quick efficient service, my application was checked after submitting with visa genie calling me with a query which was quickly resolved. Visa received with two working days

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

I had excellent experience from Visa…

I had excellent experience from Visa Gene, for my e-visa, brilliant custmar service, and very fast process, I had the same visa 5 years ago, and I'm very happy for them as Visa Gene keep the same high standard and the excellence of customer service, thank you to Visa Gene

January 29, 2025
Unprompted review

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