Visa Genie Reviews 

3,131
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely efficient, polite, and always ready to help with any questions or inquiries along the way. People really appreciate the exceptionally quick turnaround times, with many receiving their travel documents within just a couple of days after submission. However, some people mentioned that navigating online visa application systems independently could occasionally be frustrating, slow, and prone to technical crashes before getting support. Despite these initial hurdles with external platforms, consumers find that the direct guidance provided by the expert team makes the entire procedure completely smooth and stress-free.

What people talk about most

Service

Customers report extremely positive experiences with the fast and efficient service, noting that the... See more

Staff

Users describe positive interactions with staff, noting that the team is extremely helpful, efficient, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and usability. Many consumers report frustration... See more

Response time

Reviewers express high satisfaction and appreciation regarding response times. Consumers consistently... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying unsuccessfully to sort out our own Visas for India, we took the advice of our tour company. Go to Vis Genie. What a difference! One form easily completed, two images sent by email from... See more

Rated 5 out of 5 stars

A quick and easy process to obtain either business or tourist visas for India. They can help with editing photo sizes, making sure your application is correct by proving an easy to fill template. High... See more

Rated 5 out of 5 stars

Visa Genie staff were really efficient and helpful in obtaining my eVisa for India. My son and I had about nine attempts before I placed the business with them. On every occasion, we were allowed to... See more

Rated 5 out of 5 stars

Dhara is absolutely amazing! From start to finish, she makes everything so smooth and stress-free. She’s genuinely passionate about helping you and always goes the extra mile. What really stood out... See more


Company details

  1. License Bureau

Information provided by various external sources

Visa Genie’s services are tailored for to make your travel visa application simple and affordable. Our aim is to serve in a most personalised and a cost efficient way. This includes assisting clients in completing visa applications, editing documents as per official requirements, eliminating errors and speedy visa delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(3,131)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Visa Genie brilliant service

Visa Genie brilliant service
Big Thanks to Sangeetha and Dhara who kept us informed all the way through the process in obtaining our visa for China.
We would definitely recommend Visa Genie

January 21, 2025
Rated 5 out of 5 stars

India 30 day E-Visa

This company were excellent from our initial request to process our India E-Visas through to successful completion. The process took two days. The team of Sangeetha and Dhara were very reassuring with their responses when we emailed them explaining our Visa issues.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Worth the cost

Very prompt and helpful in applying for my Indian visa. I think they got me a visa where I would have failed, definitely worth the cost. I had been planning to apply directly but followed the advice of a friend and am glad that I did.

January 10, 2025
Unprompted review

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