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VISAGOV Reviews 

786
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more

Rated 3 out of 5 stars

Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more

Rated 5 out of 5 stars

It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more

Rated 1 out of 5 stars

My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more

Company replied

Company details

  1. Visa Consultant
  2. Travel Agency
  3. Visa and Passport Office

About VISAGOV

Written by the company

Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.

You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.

You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.

Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.

Based in Barcelona, Spain, we’re here to support you at every step of the process.


Contact info

3.8

Great

TrustScore 4 out of 5

786 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(786)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

There was no way to amendment

I couldn't amend and couldn't contact there was no contact information. I actually needed one year visa not one month visa now its not useful this visa. So that's the reason I'm giving one star. Poor service.

December 12, 2023
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Reply from VISAGOV

Hello Leela,

I am sorry for the complications. Unfortunately once we accept the application and start processing the visa, we cannot make any changes as it's already being processed by the government.

However I will pass it to my colleagues as feedback so we can improve our process.

Rated 1 out of 5 stars

didn't arrive on time

The delivery of the document was delayed and they didn't inform us. We had to pay for another document in other place

December 4, 2023
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Reply from VISAGOV

Hello,

first of all apologies for any delays with your visas. Your application was approved and send within one day, but there was a delay on side of the shipping company. I am very sorry for complications, I will pass it to my colleagues to see how we can improve our service.

Wish you great holidays!

Rated 2 out of 5 stars

we ended up paying twice

December 12, 2023
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Reply from VISAGOV

Hello,

I have checked with your email and one of the orders was cancelled and full amount was refunded. You should expect the amount to be back on your card within few days maximum. I do apologise for the complications.

I also see your visa is already approved, so wish you great holidays!

Rated 5 out of 5 stars

Fast and Direct

No gimmicks and no extra added secret fees. They took the stress off of collecting various documents, was direct and to the point. Thank you!

December 11, 2023
Rated 5 out of 5 stars

Very helpful and efficient

I always fear the visa application process, but not anymore thanks to Visagov. They were extremely helpful, they were there every step of the way to help me and answer my questions, and everything worked out perfectly. Thank you!

December 15, 2023

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