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VISAGOV Reviews 

786
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more

Rated 3 out of 5 stars

Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more

Rated 5 out of 5 stars

It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more

Rated 1 out of 5 stars

My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more

Company replied

Company details

  1. Visa Consultant
  2. Travel Agency
  3. Visa and Passport Office

About VISAGOV

Written by the company

Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.

You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.

You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.

Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.

Based in Barcelona, Spain, we’re here to support you at every step of the process.


Contact info

3.8

Great

TrustScore 4 out of 5

786 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(786)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional experience

Exceptional experience! The company that processed my visa surpassed my expectations. Their professional and attentive team made the entire process smooth and hassle-free. Their personalized and efficient assistance stood out.

I would highly recommend their services without hesitation!

December 13, 2023
Rated 1 out of 5 stars

Avoid - Use someone else

The website is too easy to use, making it very easy to make a small error. You will pay, they offer no adjustments. Also at 90% places where you need a Visa, it is cheaper and faster to do it at the airport. Don’t be a sucker like me.

November 27, 2023
VISAGOV logo

Reply from VISAGOV

Hello,

I am sorry to see you didn't find our service worth it.

We are trying to be as transparent as possible by displaying how much is our service and how much is the actual cost of visa. Our 29 EUR fee covers the application revision, processing and management, as well as customer support.

Wish you great holidays!

Rated 1 out of 5 stars

Fake documents to travel to Canada

we made a big mistake. I sent fake documents to me. I tested you.

November 27, 2023
VISAGOV logo

Reply from VISAGOV

Hello François,

All visas or travel documents are issued directly by the governments using the data you provided us.

Please send me your Order ID so I can check what is wrong with your ETA.

Thank you,

Rated 1 out of 5 stars

bug in your system and nobody offered a solutionn eyi servc

it was impossible during many hours, days to complete the application. The customer-service personnel sent message that because of an error in the system my application could not be treated.

November 27, 2023
VISAGOV logo

Reply from VISAGOV

Hello,

I was able to find your order and the visa is approved and was sent to you 27. 11. I will ask my colleagues to resend you the email with your visa.

Wish you great holidays!

Rated 4 out of 5 stars

easy to use

it was easy and simple and within 24 hours we got our positive response and our visa (for my family of five).

Since using the website I have been directed by my travel operator to other websites and found VISAGOV to be the most cost effective.

November 9, 2023
Rated 5 out of 5 stars

Good experience

I ordered a visa for Sri Lanka but I made a mistake filling my data. I did realize after sending the form so I sent an email to customer service. They were friendly and they solved my problem fast. After that I receive my visa within a week. I highly recommend their services!

November 24, 2023
Unprompted review

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