Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs us... See more
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We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.
When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
United Kingdom
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I'm a returning customer - Great quality cards & flyers, and up-to-date notifications. Recommended VistaPrint to friends & family, !

Reply from VistaPrint UK
Fantastic customer service from VistaPrint. I made a mistake with my leaflet order, but Irish Dannise was incredibly understanding, professional and helpful in resolving the issue. The support I received was greatly appreciated. Thank you, Irish !

Reply from VistaPrint UK
Have used VistaPrint for many years and have always been satisfied with their product availability, easy to use system and professional ethos. Quick turnaround from submission to delivery. I was kept informed of expected receipt of my order.
Highly recommended

Reply from VistaPrint UK
Easy to add custom pictures to the posters, the website had a lot of useful info to help with sizing, updated delivery info and amazing quality

Reply from VistaPrint UK

Reply from VistaPrint UK

Reply from VistaPrint UK
Delivery was prompt. Excellent after care service. Good value fir money.

Reply from VistaPrint UK
It was alright. It took them 5 times to deliver the right part but in the end they sent the right part that was a bungee. Was bashed in box as they always send on boxes way to big for the item and no package to protect it whatsoever. But it’s ok

Reply from VistaPrint UK
The quality of the goods ordered is exceptional and looks professional. Although there was a problem with shipping as there was a slight delay from the delivery company’s side, the customer team at Vista Print has been incredibly helpful when I reached out, shout out to Souha and Takwa for your excellent assistance with my order.

Reply from VistaPrint UK
Clearly don't have a quality control process, business cards where illegible. I checked the design before order but everything looks different on a screen. I understand my design may have had flaws, however if there had been a QC someone could have contacted me and rectified it. Instead vista print just sent out a load of business cards only fit for the bin. I reported it on the live chat and got a refund but no responsibility was taken, apparently there's a strict checking procedure but that definately wasn't the case with my order.
Ive went to a local company, sorted it face to face and got the prints same day.

Reply from VistaPrint UK
Good quality, speedy and a phone call to check the order was satisfactory. Will use again

Reply from VistaPrint UK
order got lost twice. then got cancelled by Vistaprint. not once did Vistaprint offer to refund me in a gesture of good will. when i asked for a refund they cancelled the order and i had to pay for everything all over again. they missed their deadlines on numerous occasions and I lost several opportunities to use the marketing materials i had ordered. Shocking customer service.

Reply from VistaPrint UK
I had ordered 80 mugs for a conference. I am very satisfied with the price, quality of the print and the speedy delivery. The website is easy to use. Definitely will use VistaPrint again in the future!

Reply from VistaPrint UK
Easy to make, easy to edit, easy to order, fast delivery... perfect,, would use again

Reply from VistaPrint UK
I ordered 4 mugs, the time frame and delivery was excellent. Price very reasonable. The only issue is, one mug is Black and white, the text is not visible. All colour mugs are great.

Reply from VistaPrint UK
Every year I order personalised calendars for myself & family members. They are always great value for money & really good quality. Would 100% recommend

Reply from VistaPrint UK
Great service, easy to update ,design your buisness cards , great price, cards arrived earlier than estimated, top class, PM

Reply from VistaPrint UK

Reply from VistaPrint UK
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