Visus Oogkliniek Reviews 

4,466
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From intake to post surgery follow-up everything with Visus gave me the confidence to move forward with such a big decision that I put off for many years. If I had advice for someone considering S... See more

Rated 5 out of 5 stars

I’ve had my relex smile eye surgery more than a year ago. I was a bit afraid of it, but everything went smoothly and fast, and was explained well. So far I’d say I’m satisfied with the results, di... See more

Rated 5 out of 5 stars

Before the procedure I heard fears from others(who had never done it before) about lazer eye surgery. However, from my experience I can say that those fears were quelled by the Visus staff as they wer... See more

Rated 5 out of 5 stars

I had eye surgery in April 2022 with the Relex Smile method, and I am very satisfied. On the first day, after 5-6 hours, I could see very well, and already on the 3rd day I could read books and watch... See more

Company details

  1. Eye Care Center

Visus Oogkliniek

Written by the company

Beste technologiegarantie
Behandelingen worden verricht met de beste en nieuwste ooglaserapparatuur, namelijk de Schwind Amaris 1050RS en Zeiss Visumax.
Laagste prijsgarantie
Indien u dezelfde behandeling gericht op 2 ogen elders in Nederland treft voor een lagere prijs, geven wij u de behandeling voor diezelfde prijs.
Levenslange garantie
VISUS Oogkliniek is de enige kliniek in Nederland die een levenslange garantie biedt. Dit betekent dat in geval u na uw behandeling een restafwijking ontwikkeld, wij u levenslang gratis zullen herbehandelen. Dit terwijl andere klinieken een extra bedrag in rekening brengen 1 - 3 jaar na de behandeling.
ZKN gecertificeerd sinds 2016
Visus Oogkliniek toont met het ZKN keurmerk aan dat het voldoet aan strenge eisen van o.a. kwaliteit, professionaliteit, risicobeheersing, veiligheid van apparatuur, infectiepreventie en medicatieveiligheid. Het ZKN keurmerk beoordeelt het gehele functioneren van de kliniek en de kwaliteit van het gehele zorgproces. Dit keurmerk wordt enkel uitgereikt als de organisatie en resultaten van zorg uitstekend zijn.
Meerdere locaties verspreid over het land
Wij hebben in totaal 4 locaties gevestigd in de steden Rotterdam, Amsterdam, Utrecht en Den Bosch. Zie onze website voor de exacte bezoekadressen.
De grootste met méér dan 5000 operaties per jaar
Visus Oogkliniek is al jaren de grootste ooglaserkliniek in Nederland en verricht méér dan 5000 operaties per jaar.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,466)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very Professional.

I recently had full lens replacement surgery at Visus Eye Clinic. From the initial assessment to the surgery and follow-up appointments I was met with the utmost professionalism from the administration staff to the Doctors.

The surgery itself went well, within a few hours after surgery I was watching TV without my eye-glasses. And my sight has been improving ever since.

The only downside to my surgery was that I have a dry-eye feeling in one eye. But, having nearly perfect eyesight vs. dry-eye, I choose the perfect eyesight, and I can manage the dry-eye.

I would have no reservations whatsoever in recommending this clinic.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic attention and great results…

Fantastic attention and great results of surgery!
I've done an eye correction surgery in November 2018 and couldn't be even more happier with results.
Tests has been done in Amsterdam with great explanation, team answered all my questions in very detailed way as i needed. I had -7 and used the Relex Smile method. the surgery itself took place in Rotterdam with great care and explanation. I had a need to use drops for several month and I still using it in the plane or when worked a lot with computer.
Happy to know that couple of my friends also did surgery and satisfied with results, will recommend Visus again and again.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

It's worth...

After treatment, I felt good like I had a new world. This clinic is professional for both doctors and staff. They provide assistance and make us feel comfortable throughout the treatment period and they also keep a close eye on the treatment results.

At first, I was worried that after treatment (IntraLASIK) there might be some dry eyes and blurred vision if look at the light, but after 6 months, I rarely have dry eyes and I have perfect clear eyes.
It's worth!!! I'm really happy with my eyes now.

April 22, 2020
Unprompted review
Rated 4 out of 5 stars

It's within my expectation. Good service.

I think the effect is within my expectation. I do have a little problem that when it is darker, I tent to not being able to see things very well. I also feel my eyes get more dry than before.

Overalll the service was good and the result was good.

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Very positive experience

I underwent a Trans PRK at Visus Rotterdam about one month ago. I appreciated that everybody speaks good English and that you are informed in detail of every aspect you will face before, during and after the surgery. The service was excellent, I definitely recommend it.

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Very satisfied.

My treatment was last March.
From the first consultation until the surgery was finished everything was well and clearly explained. You can and may ask everything and you will be explained again everywhere.
Where I felt very comfortable.
Everyone is friendly and helpful.
I am very satisfied about the company and the results

May 30, 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased with my experience

Everyone in the clinic was extremely helpful and kind from beginning till end of my treatment. When I had my first appointment, I received a very detailed explanation on the procedure. During the procedure itself, I was very calm, because of everyone's great attitude. My vision was better seconds after leaving the operating room and has been improving very fast. Moreover, I did not experience any pain after the anesthesia wore off. I would highly recommend the clinic!

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Smile treatment done in January 2017…

Smile treatment done in January 2017 and very satisfied.
From the first appointment in Den Bosch till the last check after 6 months I have always been very satisfied.
The clinic is very neat, well organised, and the personnel friendly.
The treatment itself went flawless and the doctor took the time to explain what and how. Only felt sensitivity to light on the first day and dry eyes for a couple of months, nothing else.
After the treatment you leave with the drops you need for the first period, very nice to not have to arrange it yourself.
I really recommend!

July 28, 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful service, amazing results

Best decision I've made regarding my health. No more glasses or lenses. The extremely professional staff of Visus took great care of me during the consultations and the procedure. My recovery was very fast and now I see perfectly!

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, treated like at home, trusted professionals which tell you the pros and cons of the kind of surgery you are able to have.

Post operation controls hit the expected recovery times.

July 6, 2017
Unprompted review
Rated 5 out of 5 stars

I was a bit skeptical of getting this …

I was a bit skeptical of getting this surgery in the NL but the whole medical team and especially the supportive team (nurses etc) were great and they assisted me in the best way I could ever imagined! After few days I got a little infection (yes this could happen) but they sort this out and I got cured perfectly. They helped me continuously, giving me an amazing support. Results? Perfect. I can see 100% still after 2.5 year!! Well done to the clinique! I recommend this to everyone!

July 5, 2017
Unprompted review
Rated 5 out of 5 stars

Very nice clinic

I visited Visus Oogkliniek In Amsterdam for my checkup, the team were very friendly and explained the differences treatments they have.
I choose the SMILE, the appointment was done quiet fast without any delays.

The treatment in Rotterdam also went so smooth, the same night i could read on the TV without any issues. Very happy with the results.

Thank you.

July 4, 2017
Unprompted review
Rated 5 out of 5 stars

The clinic personnel was extremely …

The clinic personnel was extremely helpful: explained everything in great detail, held my hand during the procedure, answered all the questions and even gave me a Visus bear to hold on to :) Such a lovely gesture.
I have recommended this procedure to 3 acquaintances, so we now there are more people walking around seeing the world wide and clear!
Very thankful for my "no more glasses" life.

June 29, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look