I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the... See more
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See what reviewers are saying
The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a fa... See more
Company replied
Easy to order, delivery when expected, items as ordered. Only issue is with packaging: two very small boxes containing liquid filled glass bottles, sent in a rather large box with no protective inne... See more
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Vitamin D3 plus K2 are excellent, the capsules contain the suitable dose for me and you need only one a day. Very easy to take daily. The supplements are certified which is reassuring in a huge market... See more
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Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbal Medicine Store
- Pharmacy
About VitaminExpress
Written by the company
Your Trusted Nutritional Partner
At Vitamin Express, we believe that better health starts with informed choices. For over 20 years, we've helped customers across Europe find premium vitamins, minerals and nutritional supplements they can trust. Our carefully curated portfolio combines high-quality products with science-backed expertise, making it easier to choose the right nutritional support for every stage of life.
We're more than an online supplement store. Our team is dedicated to helping you make informed health decisions through trusted advice, educational content and exceptional customer support. Whether you're looking to support your energy, immunity, gut health, longevity or everyday wellbeing, we're here to support your journey.
From carefully selected products and fast delivery to our 100-day money-back guarantee, every part of the Vitamin Express experience is designed to give you confidence in every purchase.
Why Customers Choose Vitamin Express
Expert Choice
We carefully curate premium vitamins, minerals and nutritional supplements that meet our high standards for quality, transparency and effectiveness.
Expert Advice
Our team combines science-backed knowledge with trusted educational content and dedicated customer support to help you make informed health decisions.
Express Experience
From seamless shopping and fast delivery to our 100-day money-back guarantee, we strive to provide an experience our customers can rely on every time they shop with us.
Unser Versand
Gratis Versand & Rückversand & kurze Versandzeit
Profitieren Sie von unserem kostenlosen Versand sowie dem Rückversand, damit Sie kein Risiko eingehen.
Zudem beträgt die Lieferzeit lediglich 1-2 Werktage.
Contact info
4.1
Great
11K reviews
Asks customers to review
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Misleading subscription and poor communication
I ordered vitamins from Vitamin Express once, without knowingly signing up for any subscription. Months later I started receiving messages from a debt collection agency, even though I was never informed of any unpaid invoice.
I never received the supposed reminder emails or letters that the company claims to have sent — they could not provide real proof that these messages were actually delivered to me. When I asked for clarification, their replies were vague and unhelpful.
It seems they automatically enroll customers into a “savings subscription” without clear consent, which I find deceptive. The amount itself is small, but the principle matters — customers should always be informed and given a choice.
I do not recommend this company and will not be ordering from them again.
November 7, 2025
Unprompted review
Reply from VitaminExpress
Dear customer,
Thank you for your review.
Thank you for taking the time to share your experience. We are very sorry to hear that there has been a misunderstanding in your case.
Please rest assured that we do not automatically select a subscription. Our customers always have the choice between a one-time order and a savings subscription, which simply offers the best price. It is possible that this subscription was accidentally activated during the ordering process.
Of course, any subscription can be cancelled at any time without any hassle – either directly in your customer account or via our customer service.
Before a claim is forwarded to a debt collection agency, several payment reminders are always sent. We apologise if you did not receive these messages – this should not happen, of course.
We would like to clarify your concern personally and ensure that everything is resolved to your satisfaction.
Please contact us at info@vitaminexpress.org or by telephone so that we can find a solution together.
Kind regards
Tanja
Vitamin Express
Customer Service
Poor customer service the product was sent to wrong address after information given to the customer service about change of address
Poor customer service product was delivered to wrong address
October 22, 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
We are very sorry that you experienced problems with your order and that it was delivered to the wrong address. This is certainly not the experience we want to offer our customers.
Please contact our customer service directly so that we can review your case and find a suitable solution for you.
Please provide your order number and the correct delivery address so that we can help you as quickly as possible.
Thank you for your understanding and for giving us the opportunity to resolve this issue.
Kind regards
Tanja
Vitamin Express
Customer Service
Service as it should be
Very quick to deliver and reasonable price with the discount and free postage.
October 24, 2025
way too late as promised
all im gonna say. 2 working days delivery turned into 12 days . false advertising 😑.
October 11, 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
We are sorry to hear that there was a delay in delivery. Please note that delays may occur due to our logistics partner, which are beyond our direct control.
We apologise for the inconvenience.
Kind regards
Tanja
Vitamin Express
Customer Service
Ihave received the item I ordered
Ihave received the item I ordered. I hope it does prove to be satisfactory.]
What is not satisfactoryis that the Yodel person delivering it left it on the street by a different house ..My house was justacrossthe road with clearinstructions on my frint door AND designated on website as safe place to leave inside wooden gate.. COMPLetely ignored.. I couldn't find it at first because the cardboard box it was in was appppppppppppparently opened empty. It happened to be the day the rubbish had been collected.Permanent markers gad scribbled all over the address - There was no packaging in the box- only the loose plastic container of the vitamins rattling around as tghough it was rubbish in a cardboard box many times too big for what it contained.. very Sloppy I think.
October 10, 2025
one of my go to company
I buy from Vitamin express regularly, they clearly show the ingredients of the products, they are one my keep safe company that when i run out to reorder again.
October 2, 2025
Quick and easy
September 24, 2025
Their vitamins are high quality
Their vitamins are high quality. I usually have bad reactions to B vitamins, but I had none with these."
December 21, 2024
My hips have stopped hurting since…
My hips have stopped hurting since taking them.
September 22, 2025
A1 quality Super
October 1, 2025
Unprompted review
Poor Customer Service
Ordered 2 supplements 2 weeks ago and still haven’t received them, called the company twice and the English speaking team wasn’t available(?) Yodel’s tracking says out for delivery the past 2 weeks, no updates whatsoever. Disappointing.
September 14, 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
I am sorry that you have not yet received your parcel. We have already sent you a replacement parcel, which you should have received by now.
If there is anything else we can do for you, please contact our customer service team.
Kind regards,
Tanja
Vitamin Express
Customer Service
Please don’t bother because they don’t send your order I…
I did not receive my goods and when I contacted them they couldn’t care a less. I asked on several occasions for my money back but to no avail. I am a severely disabled partially blind old age pensioner and I really can’t afford to loose my money. So don’t bother to order from this company unless you can afford to
Update
6 weeks later and umpteen emails later still nothing. No vitamins. No refund. Definitely a firm to avoid
Update
Yes a refund has been given
Thank you
August 31, 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
We are very sorry to hear that you had such a negative experience and that there were delays with your order and communication.
We would like to inform you that the refund has now been processed. We deeply regret the inconvenience caused and thank you for your patience. Your feedback helps us to further improve our processes so that such situations can be avoided in the future.
If there is anything else we can do for you, please contact our customer service team.
Kind regards
Tanja
Vitamin Express
Customer Service
Packet received with delay...
Delivery a bit long and parcel tracking very unclear !!!
September 20, 2025
Reply from VitaminExpress
Gentile cliente,
grazie per la sua recensione.
Mi dispiace che l'articolo ordinato non sia arrivato. Ho controllato e ho visto che il pacco è stato consegnato il 01.10.25.
Se possiamo fare ancora qualcosa per lei, la preghiamo di contattare il nostro servizio clienti.
Cordiali saluti
Tanja
Vitamin Express
Servizio clienti
Superrask levering!👌
September 11, 2025
Reply from VitaminExpress
Hej,
Stort tack för det fina omdömet av oss. Stort lycka till med produkten.
Önskar dig en trevlig helg!
Med vänliga hälsningar
Vitamin Express, Linda Andersson
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