Vitaminstore Reviews 

37,763
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wide selection of supplements with lots of helpful information. Particularly appreciated the details on form - tablet, caps etc as I struggle go swallow large tablets. The pill cases have also really... See more

Company replied

Rated 5 out of 5 stars

Great to see other customers' reviews. Those gave a good idea on which vitamins work best and what type of pill they are. Also, the description of the products is really detailed and easily understan... See more

Company replied

Rated 5 out of 5 stars

I get all my supplements, like magnesium, zinc, ashwagandha, and vitamin D, from Vitaminstore. This time, I ordered because there was such a good discount. Everything was super easy, and I got my deli... See more

Company replied

Rated 5 out of 5 stars

Finally I found vitamins that work for me. Since I move back to The Netherlands 3 years ago, after 33 years in America, I spent so much money on finding the right vitamins. The Vegan multi has all wha... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Hair Product Store
  3. Health and Beauty Shop
  4. Herb Shop
  5. Natural Foods Store
  6. Skin Care Clinic

Written by the company

Vitaminstore is sinds 1998 de gezondste retailer van Nederland. Met een professioneel team met een achtergrond in sportvoeding, voedingssupplementen en natuurlijke cosmetica probeert Vitaminstore haar klanten altijd een eerlijk en bewust advies te geven omtrent hun voeding en uiterlijke verzorging. Lees het verhaal achter Vitaminstore: https://www.vitaminstore.nl/service/over-vitaminstore

Vitaminstore, jouw persoonlijke Health Coach

Written by the company

Contact
De klantenservice van Vitaminstore staat altijd voor je klaar op werkdagen tussen 9:00-12:30u en 13:00-17:00u! Heb je vragen of opmerkingen mail dan naar info@vitaminstore.nl, bel 020-2457685, of start een chat met een van onze Product Specialisten via vitaminstore.nl. Wij proberen je zo snel mogelijk van dienst te zijn.
Verzending
We verzenden jouw bestelling binnen 24 uur *en leveren binnen 1-2 werkdagen*. Bestellingen vanaf 25 euro worden gratis verzonden binnen Nederland, België en Duitsland. Bij bestellingen tot 25 euro betaal je slechts 3,95 euro verzendkosten. (* indien product op voorraad). Onze eigen merk Vitaminstore heeft altijd gratis verzending!
Eenvoudig betalen
iDeal, Paypal, Credit Card, Achteraf betalen. Geen extra transactiekosten bij ons!
Producten
Bij ons vind je 100% gezonde voedingssupplementen, de beste merken sportvoeding en de zuiverste natuurcosmetica. Vitaminstore voert een breed assortiment gezondheidsproducten en verkoopt onder andere de bekende A-merken Solgar, Orthica, MÁDARA en Weleda. Onze merk Vitaminstore is met hun gunstige prijs-kwaliteit verhouding een unieke toevoeging aan het assortiment.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(37,763)

1,908 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistent next day delivery

I have ordered from this webshop a few times now and every time, it is consistent with next day delivery.
The package is well packed and the right articles were included. I am now becoming a regular customer

December 29, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Maria,

Thank you for your nice review. Great to read that our service is consistent and that you are happy with ordering with us on a regular basis.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Regular update about my order

Regular update about my order.

December 29, 2025
Vitaminstore logo

Reply from Vitaminstore

Hi Ali,

Thank you for the kind review. Good to read you're happy with our service.

Best regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

All good!

All ok, fast delivery!

December 29, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Hrld,

Thank you so much for your kind review. Happy to read you're happy with us and our service.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

The vitamins arrived quickly

The vitamins arrived quickly. It was good to have the special offer.

December 14, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello SW,

Thank you so much for your kind review! Nice to read you are happy with the quick delivery and the new years resolutions offer:))

Best regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Very quick delivery.

December 18, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Swabra,

Thank you for your nice review. Happy to read you received your order so quickly!

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Easy delivery and good service.

Easy delivery and good service.

December 12, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello RMAU,

Thank you so much for your kind review. Happy to read you appreciate our service and delivery :))

Best regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Fast order ai start to take pils

Fast order ai start to take pils

December 11, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Catalin,

Thank you so much for your nice review. Happy to read you got your order quickly.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Excellent shop

Vitaminstore has everything you expect from a trustable online shop: a large selection of products, an interesting customer program, they're reactive and their customer service does a great job in case of issue.

December 3, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Cyrille,

Thank you so much for your kind review. We love to read your feedback and are very happy that you appreciate our company and the service we provide;)

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Large selection of products

Large selection of products, and quite fast delivery

November 30, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Ioanna,

Thank you for your positive review. Nice to read you are so happy with our service.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

good products and on time delivery

good products and on time delivery. Excellent!

October 2, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Samantha,

Thank you so much for your nice review. We appreciate it greatly. Nice to read you are so happy with our service.

Kind regards,
Customer service Vitaminstore

Rated 2 out of 5 stars

I’m disappointed with my experience at…

I’m disappointed with my experience at Vitaminstore. I bought several supplements hoping to see some positive results, but unfortunately they didn’t make any noticeable difference for me. The store itself is fine and the service was okay, but the products just didn’t work as expected. I don’t think I’ll be ordering again.

December 7, 2025
Unprompted review
Vitaminstore logo

Reply from Vitaminstore

Hello Vanyendang,

Thank you for your review. Sorry to read your experience with the supplements did not meet your expectations. Our customer service is also available for advice if you needed some extra guidance on what to choose, for your specific situation.

Kind regards,
Customer service Vitaminstore

Rated 1 out of 5 stars

what was advertised was different from…

what was advertised was different from what I received. deceptive

November 30, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello,

We're sorry to read that you feel misled by our advertising. You are always very welcome to send our customer service a message, with your complaint. If there was a discount you didn't receive or anything else, we can always try to find out what it was or find a solution.

Kind regards,
Customer service Vitaminstore

Rated 3 out of 5 stars

I spend around 400eu but they didnt…

I spend around 400eu but they didnt even sent a tester/try out mini package. Normally im getting this but maybe they forgot. It feels a little bit less satisfying when you expect it.
2 bottles were also without seal, i only bought Solgar and thats also not what im used to of that brand.

December 1, 2025
Unprompted review
Vitaminstore logo

Reply from Vitaminstore

Hello,

Sorry to hear you were a dissapointed with our service this time around. Unfortunately we don't always have sample packages available. Fortunately you receive discount vouchers in your personal account, for the points you collected with this purchase! We hope that makes you happy.
Solgar doesn't always have the outside seal on all their bottles. As long as the inside seal under the cap is intact, the quality is garanteed.

Kind regards,
Customer service vitaminstore

Rated 1 out of 5 stars

Truly disappointing

As a loyal customer, I am angry and disappointed. You offer me a 10€ birthday gift that is impossible for me to use especially now in the Black Friday season, because if I have only 1 discounted product in my cart, the gift voucher is impossible to apply even though I have other products in my cart over 50€ in value that are not discounted. I understand you don’t want to apply -10€ on something that’s already discounted, but using “can’t be used in conjunction with other discounts” as an excuse to not apply the “gift” on regular-priced products just because they’re in the same shopping cart is disrespectful.

This is a textbook example of user unfriendly, dark, and misleading UX practice and shame for a website that was once “website van het jar”.

November 27, 2025
Unprompted review
Vitaminstore logo

Reply from Vitaminstore

Hello Isidora,

Thank you for your honest review. We are very sorry to read that you think we offer user unfriendly, dark and misleading practice. That is not our intention. You can always contact our customer service so we get the chance to offer you a fitting solution.

Kind regards,
Customer service Vitaminstore

Rated 4 out of 5 stars

Vitaminstore was good but the delivery…

Vitaminstore was good but the delivery partner was bad.

November 7, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Til,

Thank you for your honest review. Sorry to hear that our delivery partner did not live up to your expectations. We hope that the next time you shop with us, the delivery will be as it is supposed to be.
Nice to read that overall you're happy with us :))

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

The order was delivered too late and I…

The order was delivered too late and I was already out of the country. However, they did take responsibility and I could return my order and get the money back without paying the shipping. Mistakes are human, how we handle them is what matters!

November 5, 2025
Rated 2 out of 5 stars

Way to expensive.

October 28, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Lynton,

Thank you for your honest feedback. Sorry to hear that you find our pricing too expensive. We offer a wide range of products in a wide range of prices.
If you are on our mailinglist, you will know in advance when we offer discounts on a regular basis.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

No problems

No problems. Fast and efficient. Good products. Dutch owned. Friendly staff. Carry what i want. I like their clear pricing. I hate the whole buy 2 get one free jazz. We all know shops jack up prices to do that. It's ridiculous, and reflects badly on the shop doing it, (cough, H&B) Just sell individually at a fair price and then discount bulk buys accordingly or whatever. Their rl shops are great too. I like them better than Holland & Barrett.

October 24, 2025
Vitaminstore logo

Reply from Vitaminstore

Thank you so much for your kind review! Very good to read what it is that you find so positive about our company. It helps us a lot in keeping our service on the level that we aim for. Great that you were willing to take the time to write this nice feedback.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

Good products!

October 21, 2025
Vitaminstore logo

Reply from Vitaminstore

Thank you so much for the nice feedback. We appreciate it.

Kind regards,
Customer service Vitaminstore

Rated 5 out of 5 stars

They delivered on time and the product…

They delivered on time and the product was exactly what I ordered :)

October 20, 2025
Vitaminstore logo

Reply from Vitaminstore

Hello Alexi,

Thank you so much for your nice review. Happy to read everything was what you expected and on time! Great feedback.

Kind regards,
Customer service Vitaminstore

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look