Wide selection of supplements with lots of helpful information. Particularly appreciated the details on form - tablet, caps etc as I struggle go swallow large tablets. The pill cases have also really... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wide selection of supplements with lots of helpful information. Particularly appreciated the details on form - tablet, caps etc as I struggle go swallow large tablets. The pill cases have also really... See more
Company replied
Great to see other customers' reviews. Those gave a good idea on which vitamins work best and what type of pill they are. Also, the description of the products is really detailed and easily understan... See more
Company replied
I get all my supplements, like magnesium, zinc, ashwagandha, and vitamin D, from Vitaminstore. This time, I ordered because there was such a good discount. Everything was super easy, and I got my deli... See more
Company replied
Finally I found vitamins that work for me. Since I move back to The Netherlands 3 years ago, after 33 years in America, I spent so much money on finding the right vitamins. The Vegan multi has all wha... See more
Company replied
Vitaminstore is sinds 1998 de gezondste retailer van Nederland. Met een professioneel team met een achtergrond in sportvoeding, voedingssupplementen en natuurlijke cosmetica probeert Vitaminstore haar klanten altijd een eerlijk en bewust advies te geven omtrent hun voeding en uiterlijke verzorging. Lees het verhaal achter Vitaminstore: https://www.vitaminstore.nl/service/over-vitaminstore
Written by the company

Diakenhuisweg 9, 2033AP, Haarlem, Netherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have ordered from this webshop a few times now and every time, it is consistent with next day delivery.
The package is well packed and the right articles were included. I am now becoming a regular customer

Reply from Vitaminstore

Reply from Vitaminstore
The vitamins arrived quickly. It was good to have the special offer.

Reply from Vitaminstore

Reply from Vitaminstore

Reply from Vitaminstore
Vitaminstore has everything you expect from a trustable online shop: a large selection of products, an interesting customer program, they're reactive and their customer service does a great job in case of issue.

Reply from Vitaminstore

Reply from Vitaminstore

Reply from Vitaminstore
I’m disappointed with my experience at Vitaminstore. I bought several supplements hoping to see some positive results, but unfortunately they didn’t make any noticeable difference for me. The store itself is fine and the service was okay, but the products just didn’t work as expected. I don’t think I’ll be ordering again.

Reply from Vitaminstore
what was advertised was different from what I received. deceptive

Reply from Vitaminstore
I spend around 400eu but they didnt even sent a tester/try out mini package. Normally im getting this but maybe they forgot. It feels a little bit less satisfying when you expect it.
2 bottles were also without seal, i only bought Solgar and thats also not what im used to of that brand.

Reply from Vitaminstore
As a loyal customer, I am angry and disappointed. You offer me a 10€ birthday gift that is impossible for me to use especially now in the Black Friday season, because if I have only 1 discounted product in my cart, the gift voucher is impossible to apply even though I have other products in my cart over 50€ in value that are not discounted. I understand you don’t want to apply -10€ on something that’s already discounted, but using “can’t be used in conjunction with other discounts” as an excuse to not apply the “gift” on regular-priced products just because they’re in the same shopping cart is disrespectful.
This is a textbook example of user unfriendly, dark, and misleading UX practice and shame for a website that was once “website van het jar”.

Reply from Vitaminstore
Vitaminstore was good but the delivery partner was bad.

Reply from Vitaminstore
The order was delivered too late and I was already out of the country. However, they did take responsibility and I could return my order and get the money back without paying the shipping. Mistakes are human, how we handle them is what matters!
No problems. Fast and efficient. Good products. Dutch owned. Friendly staff. Carry what i want. I like their clear pricing. I hate the whole buy 2 get one free jazz. We all know shops jack up prices to do that. It's ridiculous, and reflects badly on the shop doing it, (cough, H&B) Just sell individually at a fair price and then discount bulk buys accordingly or whatever. Their rl shops are great too. I like them better than Holland & Barrett.

Reply from Vitaminstore
They delivered on time and the product was exactly what I ordered :)

Reply from Vitaminstore
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.