Very good product for my hair No more loss, and a lot of new hair But why the confirmation mail AND the name appearing on the payment does not say « Viviscal » ? And no spontaneous confirmation o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your product is fine. I have been using it for several years and I am very satisfied with it. On the other hand, your website is not practical. I have ordered several times and my account has neve... See more
I did not receive a confirmation e-mail for my order with details of the order and the amount paid. I don’t know how to contact you as there is no contact number on the French website. Please send me... See more
All good - second time ordering through this website, delivery to France was quick.
Company details
Information provided by various external sources
Compléments alimentaires naturels contre la chute des cheveux, Victoire de la Beauté 2011-2012.
Contact info
3.5
Average
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not receive a confirmation e-mail
I did not receive a confirmation e-mail
for my order with details of the order and the amount paid. I don’t know how to contact you as there is no contact number on the French website. Please send me an e-mail for my order from the 13 of Jan. I still haven’t received it but I am travelling this week. Would be nice to know.
January 13, 2025
All good
All good - second time ordering through this website, delivery to France was quick.
April 3, 2024
I've never received my order.
January 18, 2024
Very good product for my hair
Very good product for my hair
No more loss, and a lot of new hair
But why the confirmation mail AND the name appearing on the payment does not say « Viviscal » ? And no spontaneous confirmation of the order
It is very confusing I thought I had ordered on a wrong website so I spent time trying to get inforlation, sending you 2 elails etc
Pkease get that fixed
And continue being very useful for pepople hair :)
August 31, 2023
I ordered and paid for 8 boxes and…
I ordered and paid for 8 boxes and received 4. I sent an email complaining and nobody answered
August 27, 2023
Everything went smoothly!
May 3, 2023
STAY AWAY ITS A SCAM
I have 0 idea what is going with administration in France but I am gobsmacked that its that bad. I ordered 3 boxes that never came. After a month of waiting, I decided to check my order section on the website and it was mentioned that it was delivered and a tracking number was provided. I contacted the delivery service and they told me this number has never been in their system. Absolutely fraudulent and to avoid at all cost. No answers to emails or queries or phone calls. If you're in France, order via FeelUnique and avoid this website at all cost.
February 28, 2023
Unprompted review
I never got my viviscal. Waiting for months now!
I never got my viviscal from you. Waiting for months now. Your service is very bad!
January 30, 2023
I still haven't received my order today.
February 16, 2023
Parcel not delivered
I ordered on 3 February and now it is almost a month and I still have not received my order. I wished I had seen these reviews before placing my order. I received an email with my sales invoice but then on my viviscal online account it says I have never placed an order. Really feels that viviscal France is a fraud. I'm going to write to Church & Dwight Co. that there is a fraudulent Viviscal website in France.
February 3, 2023
Unprompted review
Added tax
Although we ordered from viviscal.fr you supplied from UK, attracting extra tax of 10.50 euro. There was no warning that this would happen.
January 31, 2023
I did not receive my order & was not…
I did not receive my order & was not able to follow my purchase
January 14, 2023
Never received my products
Never received my products, never received a response and never received a refund! Worst customer service!
January 8, 2023
I have never received my order.
December 12, 2022
I am still waiting for my product
January 1, 2023
I haven’t received yet my parcel
I haven’t received yet my parcel: H00RJC0001231558
Stuck at evri
January 9, 2023
no product, no reply, no refund - seems it's a scam
I've placed the order on December 16th, it's been more then 3 weeks from then - I have received 0 updates on the order, no replies on my emails, no replies on my tickets and messages. This is totally unprofessional and feels like a scam! please refund my money asap!!!
December 15, 2022
Delivery not received.
January 4, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.